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Practice Assistant II - Plastic Surgery - hybrid schedule
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Practice Assistant II - Plastic Surgery - hybrid schedule
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Babette Home CareBrookline, MA, USPractice Assistant II - Plastic Surgery - hybrid schedule
Brigham & Women's Hospital(BWH)Boston, MA, United States- Full-time
GENERAL SUMMARY :
Under the supervision of the Practice Administrator, provides a broad level of administrative support to a physician, medical practice or clinic for patient care and administrative duties. Works independently to execute job responsibilities and tasks. Works with the physician, staff members and management to ensure a quality-based, patient-oriented flow of work. Utilizes discretion and judgement to organize priorities, complete tasks, handle confidential patient information. Performs a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, coding and billing as well as coordinating patient services such as appointments, testing and referrals. Performs administrative coordination of a physician(s) office to include secretarial support, data management and billing / financial support. Maintains advance knowledge and proficiency in medical office operations, insurance regulations and billing practices.
PRINCIPAL DUTIES AND RESPONSIBILTIES :
PATIENT CARE RESPONSIBILITIES
- Schedules patient office appointments; coordinating with others as appropriate. Provides information to physician as appropriate.
- Refers patients to appropriate hospital departments for registration, referral and financial services as needed.
- Obtains, provides and maintains medical records in support of patient visits, surgeries, billing and other needs.
- Maintains high level of knowledge and skill in the use of appropriate electronic systems to obtain and provide information.
- Arranges and / or provides information and visit support to patients and their families, such as distributing maps, information regarding procedures and interpreter services.
- Prepares for patient visits by placing appointment and surgery reminder calls, organizing patient files and printing forms and ensuring physician and office is prepared to provide for patient visit or surgery.
- Completes all aspects of patient checks-in in a courteous manner. This includes updating computer systems with correct and complete information, obtaining referral information and co-payments and preparing billing materials. Coordinates with clinical staff to ensure smooth patient flow.
- Monitors daily schedule and exam room utilization - communicating with clinicians and patients / visitors to set expectations and maintain efficient flow
- Completes procedures to check-out patients as they exit exam rooms, including scheduling appointments and testing
- Provides and coordinates office support to meet physician needs. This includes operating room schedules, maintaining files, dictation support, correspondence with physicians, patients and other offices or agencies
- Provides and coordinates patient appointments to include processes related to cancelled appointments and reminder notices.
ADMINISTRATIVE RESPONSIBILITIES
SURGICAL SCHEDULING
BILLING
Qualifications
QUALIFICATIONS :
SKILLS / ABILITIES / COMPETENCIES REQUIRED :
EEO Statement
Brigham & Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.