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Last updated: 16 days ago
  • Promoted
ServiceNow Business Process Consultant, ITSM

ServiceNow Business Process Consultant, ITSM

CrossfuzeBoston, MA, United States
$120,000.00–$150,000.00 yearly
The Business Process Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in ITSM (IT Service Management), as par...Show moreLast updated: 17 days ago
  • Promoted
Home Health Aide Scholarship (FT & PT Job)

Home Health Aide Scholarship (FT & PT Job)

myCNAjobs.comLynn, Massachusetts
The Power of Worship radio is dedicated to improving access to care across America.Through our strategic partnership with myCNAjobs, we are delighted to offer scholarships to anyone interested in r...Show moreLast updated: 30+ days ago
  • Promoted
Maintenance Planner onsite in Cambridge, MA

Maintenance Planner onsite in Cambridge, MA

CBRE Group, IncCambridge, MA, United States
$85,000.00–$105,000.00 yearly
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of...Show moreLast updated: 26 days ago
  • Promoted
Front Office Trade Support

Front Office Trade Support

CERES GroupBoston, MA, United States
Full-time
The Lead Support Engineer will manage our front-office support team and actively contribute in a variety of areas, including : support and configuration of order management and trading technologies;...Show moreLast updated: 28 days ago
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Product Tester (Work From Home) – Keep Free Products + Weekly Pay

Product Tester (Work From Home) – Keep Free Products + Weekly Pay

OCPANahant, Massachusetts, us
$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Associate, Actuarial Model Production

Associate, Actuarial Model Production

Global Atlantic Financial GroupBoston, MA, United States
$82,000.00–$156,600.00 yearly
Global Atlantic Financial Group is a leading insurance company meeting the retirement and life insurance needs of individuals and institutions. With a strong financial foundation and risk and invest...Show moreLast updated: 20 days ago
  • Promoted
Deputy Collector

Deputy Collector

City of SomervilleSomerville, MA, United States
$110,000.00 yearly
The position is responsible for assisting the Treasurer / Collector with the collection, custody, and control of city funds by providing skilled administrative, technical, bookkeeping and clerical wo...Show moreLast updated: 20 days ago
  • Promoted
Personal Trainer

Personal Trainer

Crunch FitnessBoston, MA, United States
$34.00–$55.00 hourly
Are you looking for a career opportunity in one of the fastest growing fitness clubs? With over 45 locations currently and even more planned, this position offers tremendous opportunity for growth ...Show moreLast updated: 20 days ago
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Customer Service Representative

Customer Service Representative

ABC ImagingBoston, MA, United States
Full-time
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai.We are currently seeking ...Show moreLast updated: 30+ days ago
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Alfalfa Sales Agent

Alfalfa Sales Agent

Legacy AgripartnersBoston, MA, United States
Legacy Seeds, based in Scandinavia, Wisconsin is an alfalfa breeding and production company who markets alfalfa seed genetics throughout North America, and China. Our production facilities are based...Show moreLast updated: 20 days ago
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Construction Estimator

Construction Estimator

Sleeping Dog PropertiesBoston, MA, United States
Full-time
We are looking for a thorough Construction estimator to calculate possible costs and gains of construction projects.You will collect and analyze data according to a series of useful variables.The i...Show moreLast updated: 30+ days ago
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Work From Home Stock & Options Trader

Work From Home Stock & Options Trader

Maverick FXBeverly, Massachusetts
Maverick Trading, a 26-year old proprietary trading firm, is looking to hire experienced (5+ years) and entry-level (1+ years) equity and option traders. We are a global team, united by the common g...Show moreLast updated: 30+ days ago
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Microfabrication Planner / Scheduler

Microfabrication Planner / Scheduler

Draper Aden Associates IncCambridge, MA, United States
Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA.The 2,000+ employees of Draper tackle important national challenges with a promise of delivering ...Show moreLast updated: 28 days ago
Medical Billing and Coding - Entry Level Training Program

Medical Billing and Coding - Entry Level Training Program

Dreambound Inc.Boston, Massachusetts
This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to s...Show moreLast updated: 30+ days ago
  • Promoted
Line Cook

Line Cook

SRVBoston, MA, US
$20.00–$24.00 hourly
SRV is a Venetian inspired restaurant located in the South End of Boston.Applicants should be excited about working in a from-scratch kitchen using the best quality ingredients.As a member of our t...Show moreLast updated: 16 days ago
  • Promoted
Driver\Data Collector in Boston, MA

Driver\Data Collector in Boston, MA

TSMGBoston, MA, United States
Full-time
Service Measure (SM) is a field data collection company founded in 2013 in New York.We collect data where automation is not possible. We count features, take pictures, make videos, record speech, an...Show moreLast updated: 16 days ago
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Consultant, Fidelity Consulting

Consultant, Fidelity Consulting

AppcastBoston, MA, United States
Consultant, Fidelity Consulting.As a Consultant, you will partner to drive projects that seek to tackle Fidelity's most pressing business challenges. The Consultant works on an all-star team in supp...Show moreLast updated: 28 days ago
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Group Fitness Instructor

Group Fitness Instructor

Plus One an Optum CompanyBoston, MA, United States
$30.00–$75.00 hourly
We are currently seeking an energetic, reliable and passionate.Develop effective, engaging, and motivating class formats accompanied by fun and appropriate playlists. Have a passion for client resul...Show moreLast updated: 19 days ago
  • Promoted
Scheduling Specialist (Primavera P6)

Scheduling Specialist (Primavera P6)

CubicBoston, MA, United States
$95,000.00–$115,000.00 yearly
Full-time
Business Unit : Cubic Transportation Systems Company Details : When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's live...Show moreLast updated: 30+ days ago
  • Promoted
Work From Home - Product Specialist - $45 per hour

Work From Home - Product Specialist - $45 per hour

GL1Medford, Massachusetts
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
ServiceNow Business Process Consultant, ITSM

ServiceNow Business Process Consultant, ITSM

CrossfuzeBoston, MA, United States
17 days ago
Salary
$120,000.00–$150,000.00 yearly
Job description

The Business Process Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in ITSM (IT Service Management), as part of an implementation team. This role will lead all process changes aspects of the project / solution delivery and maintain trusted advisor status with the customer throughout the engagement. The BPC will be accountable for working with and advising clients on managing the business change required within the client's organization. Strong interpersonal skills, a customer-focused approach, and an ability to work with cross-functional teams are required to be successful in this role.

Candidates for this position must be located in the United States.

  • Represent all Crossfuze delivery capabilities to deliver and grow a book of business for Enterprise clients
  • Lead planning / discovery and process workshops and working sessions
  • Drive awareness of industry trends to bring the best solutions to the table
  • Define client-specific ITSM business process solutions while identifying opportunities for improvement
  • Collaborate and partner with Technical Leads to translate and apply ServiceNow best practices to the client's environment
  • Ensure process recommendations are prioritized against business value outcomes and meet success criteria
  • Build and manage relationships with client buyers and decision-makers
  • Work closely with clients to determine strategies for increased solution adoption and organizational readiness
  • Stay current on the ServiceNow product roadmap and best practices
  • Grow your ServiceNow expertise through continuous improvement and contribute to Crossfuze knowledge management initiatives
  • Engage in ITSM practice / practice ranger meetings and contribute to service offerings, collateral development, and ITSM enablement

Requirements

  • 5+ years of consulting experience in ITSM-related process and platform implementation engagements with additional experience in SPM is beneficial
  • 5+ years' experience in process definition, mapping, and advising towards best practice and continuous improvement
  • 5+ years' experience developing requirements documentation, project artifacts, and process documents
  • ITIL v3 or v4 Managing Professional or Strategic Leader Certification.
  • 3+ years' experience with the ServiceNow platform
  • ServiceNow CSA (Certified System Administrator) and ITSM Fundamentals Certifications
  • Demonstrate excellent communication skills both verbal and written as well as active listening skills
  • Demonstrate strong presentation and facilitation skills
  • Advanced MS Office skills (Word, Excel, Visio, and PowerPoint)
  • Extensive experience in process management competencies
  • Recognize and communicate the value of driving organizational change through adoption
  • Proven ability to work independently and as a team member
  • Strong experience in requirements gathering, story writing, test plan development, training development, training delivery, and working on projects using agile methodologies and best practices
  • Desire to add value to the client above and beyond the role
  • Proven experience identifying solutions that align to ITIL best practices including defining and deploying "future state" ITSM Process for clients aligned to the ServiceNow platform
  • Demonstrated ability in consulting engagements providing thought leadership to sponsors / stakeholders in solving business process and / or technical problems by focusing on providing options that identify the pros and cons of those options and the risks and impacts of each option
  • Benefits

  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are : no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it's up to you!
  • Flexible remote work options
  • Additional PTO day for mental health
  • Competitive paid time off
  • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits
  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption and fertility assistance
  • Competitive training & development programs
  • Healthcare Plan
  • 401(k) with employer match
  • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees' choice
  • Annual Compensation Range :

  • The anticipated compensation range for this position is $120,000-150,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors
  • Equal Employment Opportunity

    Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.