Scheduler Jobs in Miramar, FL

Description : This position has primary responsibility for staffing and scheduling services. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals.

Education : High School Diploma / GED required; CNA or HHA in good standing preferred

Qualifications :   Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. Experience in senior service setting preferred. Must be a good problem solver and able to work independently.

Reports to :  Registered Nurse

Primary Duties :

• Matches appropriate caregivers to cases based on personality, availability, and skill set.
• Makes sure that all cases are covered and arranges for substitute / back-up coverage as necessary.
• Handles / resolves caregiver issues, problems and scheduling changes.
• Provides information about services to prospective clients.
• Responsible for maintaining client files and keeping them up to date.
• Responsible for verifying authorization of services with payors.
• Serves as the point of contact for clients, caregivers and case managers
• Counsels caregivers regarding attendance or performance issues.
• Works closely with Business Manager to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
• Participates in on-call rotation as needed.

Hours : 9 : 00 AM – 5 : 00 PM, Monday through Friday

FLSA Status : Salaried exempt