The University of Iowa Hospitals and Clinics- Iowa River Landing is seeking a 100% Clinic Services Manager. The Clinic Services Manager is charged with overseeing and providing support services to clinical and non-clinical units at Iowa River Landing.

Job Description :

• Manage, coordinate, and direct the scheduling and visit management support services
• Lead the review of patient scheduling, check-in, check-out, and clinic workflows in order to evaluate clinic effectiveness and efficiency
• Evaluate physician scheduling templates to generate and implement recommendations to improve patient flow, decrease patient wait time, and improve physician and staff efficiency.
• Provide scheduling, template, and policy education to nurses / physicians as necessary.
• Optimize workflow and efficiencies in the IRL clinic. Work with UI Marketing, physicians, and APP leaders, DEO, and Department.
• Provide direct and administrative supervision over scheduling and support staff of IRL including hiring, scheduling, and assigning work, establishing work priorities, performance evaluations, development, and disciplinary actions
• Compile, organize, and report outcomes measured, including hospital utilization of health care resources.
• Review patient satisfaction results and implement appropriate changes / improvements.
• Implement strategies to resolve service issues. Review, respond, and resolve requests and issues from staff, customers, and hospital departments.
• Develop and / or implement programs, policies, and practices for IRL.
• Additional duties as assigned

University of Iowa Health Care WECARE Values :

For a full job description, please send an e-mail to the contact listed below.

About :

University of Iowa Health Care -recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is : Changing Medicine. Changing Lives.

University of Iowa Health Care-Iowa River Landing offers the world-class, academic-level medicine you expect from UI Hospitals and Clinics in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care-Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way.

For more information about Why Iowa?, click here.

Percent of Time : 100%

Schedule : Monday - Friday, 40 hours a week will be accomplished between the times of 7 : 00am-5 : 00pm, with rotating lates / evenings, and a Saturday rotation between 7 : 30am-12 : 30pm.

Location : Iowa River Landing

Rotations : Saturday rotation.

Pay Grade : 5A

Pay Structure A : https : / / hr.uiowa.edu / pay / pay-plans / professional-and-scientific-pay-structure

Benefits Highlights :

Regular salaried position located in Iowa City, Iowa

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information, click here.

Minimum Eligibility Requirements

Desirable Qualifications

Application Process :

In order to be considered for an interview, applicants must upload the following documents and mark them as Relevant File to the submission :

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.

Up to 5 professional references will be requested at a later step in the recruitment process. If applicable, internal references will be conducted with approval from the candidate.

For additional questions, please contact Alene Johnson at [email protected]

Additional Information

Compensation

Contact Information