Script writer • peoria il
Outbound Calling: Make 100+ outbound cold calls daily to prospective residential or commercial clients using an automated dialing system.Lead Qualification: Follow a prepared phone script to introd... Show more
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The average salary range is between $ 56,550 and $ 100,000 year , with the average salary hovering around $ 78,000 year .
Key Responsibilities
Outbound Calling: Make 100+ outbound cold calls daily to prospective residential or commercial clients using an automated dialing system.
Lead Qualification: Follow a prepared phone script to introduce our agency's basic offerings (auto, home, life, or business insurance) and verify prospect data.
Appointment Setting: Schedule specific dates and times for qualified prospects to speak directly with our licensed insurance producers.
Data Management: Input precise customer feedback, contact details, and call statuses into the agency's Customer Relationship Management (CRM) system.Compliance adherence: Strictly follow all federal and state telemarketing rules, including Do Not Call (DNC) registry compliance.Quota Management: Meet or exceed daily and weekly targets for outgoing dials, live connections, and set appointments.
Hourly Base Salary + Bonus Opportunities
Career Growth Opportunities
Core Responsibilities
High-Volume Outbound Calling: Make a target number of daily cold calls (often 200-300) to prospects from generated marketing lists.
Script Delivery: Follow approved scripts to introduce the agency and spark interest in looking at better coverage options or lower rates.
Lead Qualification: Ask basic discovery questions to determine if a prospect owns a home, drives a car, or has a current insurance policy.
Appointment Setting: Schedule specific times for interested prospects to speak with the agency's licensed insurance agents for a formal quote.
CRM Data Entry: Log all call outcomes, update contact details, and note prospect objections or follow-up dates in the agency database.DNC Compliance:
Cross-reference calling lists with federal and state Do Not Call registries to prevent legal violations.Performance Tracking: Meet or exceed weekly quotas for outbound dials, live connections, and successfully scheduled appointments.
Pipeline Management: Follow up on missed appointments or voicemail messages to reschedule dates and keep leads active.
Requirements & Qualifications
Education: High school diploma or equivalent.
Experience: 612 months of experience in telemarketing, outbound customer service, or retail sales is preferred but not required.
Communication Skills: Excellent verbal communication, clear pronunciation, active listening skills, and a friendly phone demeanor.
Resilience: Strong capability to handle routine rejection and objections while staying positive and motivated.
Tech Literacy: Comfortable working with multi-line phone systems, web-based CRMs, and basic data entry software.
Licensing: No active property and casualty (P&C) or life insurance license is required, though a willingness to study for one in the future is a plus.
