Security administrator Jobs in San Antonio, TX

Job Description

Job Description

We are in need of a Tier III Sr. Systems Analyst in the San Antonio area. Reporting to the Infrastructure Design Manager, this key role is responsible for aligning with the business integration and technical execution of initiatives and projects. The Tier III Systems Senior Analyst is accountable for working with business units, project teams and internal / external stakeholders to determine the best manner to implement technical requirements and solutions while focusing on craftsmanship and high availability. Provides knowledge and expertise in a broad spectrum of technologies including servers, storage, backup systems, networking, and security at a Tier 3 level. Serves as an escalation point for technical issues related to new initiatives and to the operational infrastructure already in place as required. The Tier III Systems Senior Analyst provides subject matter expertise or escalation opportunities to the Infrastructure Design Tier III Team, as well as work effort leadership and craftsmanship review.

This work level is about being accountable for analyzing each situation before determining the appropriate response. Each situation requires analysis of cause and effect to determine the best response. This is about diagnosing why a condition exists in order to fully remediate the root issue. The nature of the work is a bout accumulating data from which to draw conclusions using a multi-factor model. Some judgment regarding optimum multi-variable outcome is necessary. It is about effective work coordination, collective improvement and efficiency to improve current processes. Administration of systems comprises all functions of the infrastructure required to ensure continuous operation and availability of systems; while also coordinating outsourced projects and resources, disaster recovery and business continuity activities. The organizational functional aspects of the Tier III Systems Senior Analyst span of control is working closely as part of a team comprised of infrastructure staff to improve established processes, meeting or exceeding agreed upon service levels, and delivering a high level of customer satisfaction. The Tier III Systems Senior Analyst will deliver Tier 3 support to meet the networking, server, database, and applications needs of the Enterprise while ensuring a commensurate level of work from his team members.

Work Experience

Required :

• 7 or more years’ experience in a technically diverse support environment;
• 5 or more years’ experience supporting three or more of the following technical disciplines at an enterprise level : virtual environments, network storage, cisco networking, security, telephony, SQL, server level system administration.
• 2 or more years of related IT Management / Supervisory experience of three or more staff.
• Experience working with 3rd party vendor support.

Preferred

Education

Required

Licenses & Certifications

Required

o CCNP

o CCDA

o MCSE (Cloud Platform & Infrastructure or Data Management & Analytics)

o VCP-DV (VCP-DT Preferred)

o Citrix SD-WAN Certified

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