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Security dispatcher Jobs in Boston, MA

Last updated: 22 hours ago
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Security Operations Dispatcher (Municipal Protective Services Operations)

Security Operations Dispatcher (Municipal Protective Services Operations)

City of BostonBoston, MA, United States
Full-time
Reporting to the Shift Supervisor, the Security Operations Dispatcher (Municipal Protective Services Operations) is an essential emergency operations position responsible for receiving emergency an...Show moreLast updated: 22 hours ago
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Generation Dispatcher

Generation Dispatcher

Boston Energy Trading and Marketing LLCBoston, MA, United States
Full-time
Boston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually eve...Show moreLast updated: 4 days ago
  • Promoted
Label Dispatcher

Label Dispatcher

ActalentWaltham, MA, United States
$20.00 hourly
Full-time
We are seeking a dedicated Enty Lab Technician to assist scientists with buffer and media preparation, lab operations, autoclaving, and inventory management. The ideal candidate will also be respons...Show moreLast updated: 2 days ago
Dispatcher

Dispatcher

VPNE Parking SolutionsBoston
VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area.We promote growth from within and instill our company's family values in an ever-expanding business...Show moreLast updated: 30+ days ago
Dispatcher

Dispatcher

Suffolk UniversityBoston, Massachusetts
The Dispatcher / Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency a...Show moreLast updated: 30+ days ago
Communications Dispatcher

Communications Dispatcher

Harvard UniversityCambridge , MA, USA
Include, but are not limited to, the following).Receiving, transmitting, and disseminating information, both routine and emergency in nature, received from calls for service.Work alongside the poli...Show moreLast updated: 30+ days ago
  • Promoted
Security Officer

Security Officer

MSCCNBoston, MA, United States
$21.20 hourly
Full-time +1
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive work...Show moreLast updated: 1 day ago
Dispatcher

Dispatcher

Alliance Detective & Security Service IncEverett, MA, USA
$18.50–$20.00 hourly
Full-time +1
Quick Apply
Alliance Detective & Security Service, Inc, seeks to hire dispatchers who are friendly, professional and have customer service and security experience. Work shifts : Part-time and full-time oppor...Show moreLast updated: 6 days ago
Generation Dispatcher

Generation Dispatcher

Diamond Generating CorporationBoston, MA, United States
Boston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually eve...Show moreLast updated: 9 days ago
Police Dispatcher

Police Dispatcher

Khoury CollegeBoston, MA
$36.83 hourly
Full-time
See full benefits and considerations for the position.The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, internatio...Show moreLast updated: 30+ days ago
Service Dispatcher

Service Dispatcher

CrownWoburn, Massachusetts
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.Schedule and di...Show moreLast updated: 30+ days ago
  • Promoted
Dispatcher

Dispatcher

VirtualVocationsDorchester, Massachusetts, United States
Full-time
A company is looking for a Dispatcher.Key ResponsibilitiesManage front line customer experience and dispatch operationsCreate and maintain support tickets and various reportsSchedule resources and ...Show moreLast updated: 9 days ago
Dispatcher

Dispatcher

Republic ServicesRoxbury, MA, USA
Full-time
NYSE : RSG) is a leader in the environmental services industry.We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste an...Show moreLast updated: 30+ days ago
DISPATCHER

DISPATCHER

New England SecurityMALDEN, US
About the Organization New England Security is a full-service security company specializing in armed and unarmed security guard patrol services, private investigations and corporate security servic...Show moreLast updated: 30+ days ago
Police Dispatcher

Police Dispatcher

MITCambridge, MA, US
MIT Police-Communications Center (MITCC), to handle telephone calls and texts to the MITCC.Emergency and non-emergency telephone calls are received, triaged, and dispatched by radio or referral to ...Show moreLast updated: 30+ days ago
EMT Dispatcher

EMT Dispatcher

Hebrew SeniorLifeDedham, MA, US
Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging.With compassion, resilience, and determination, we make a difference in the lives of patie...Show moreLast updated: 30+ days ago
Dispatcher

Dispatcher

Addario’s, Inc.Woburn, MA, US
Are You A Dispatcher Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?. Stop Working At A Job That You Hate.Work With Friends In An Environme...Show moreLast updated: 30+ days ago
  • Promoted
Communication Dispatcher II

Communication Dispatcher II

InsideHigherEdBoston, Massachusetts
Full-time
Oct 2024 Eastern Daylight Time.The Dispatcher II position is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch Su...Show moreLast updated: 30+ days ago
Field Dispatcher

Field Dispatcher

Academy BusBoston, Massachusetts, US
$18.00–$22.00 hourly
Part-time
You will partner closely with the field supervisor, dispatch, and operations teams, to support the overall safety and efficiency of service while providing exceptional customer service.We offer com...Show moreLast updated: 30+ days ago
Airport Dispatcher

Airport Dispatcher

ABMBoston, MA,US
$24.00 hourly
Full-time
Boston Logan International Airport.This position is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clear...Show moreLast updated: 30+ days ago
Security Operations Dispatcher (Municipal Protective Services Operations)

Security Operations Dispatcher (Municipal Protective Services Operations)

City of BostonBoston, MA, United States
22 hours ago
Job type
  • Full-time
Job description

Overview

Reporting to the Shift Supervisor, the Security Operations Dispatcher (Municipal Protective Services Operations) is an essential emergency operations position responsible for receiving emergency and non-emergency calls and signals for service over the telephone, computer, and radio. The Security Operations Dispatcher uses established protocols to process alarms and dispatch appropriate public safety resources. MPS Operations interacts daily with other operations and public safety dispatch centers to answer and transfer calls and incident information and maintain communications with field personnel.

Municipal Protective Services (MPS) Operations is a 24 / 7, 365-day operation supporting over 600 City of Boston properties and facilities - maintaining radio communications and operations for MPS Security Officers and Supervisors and monitoring intrusion and fire alarms across all City of Boston, Boston Public Schools, and Boston Public Library locations.

The City of Boston Property Management Department's (PMD) mission is to manage, maintain, repair, and provide security for the City's municipal buildings, including City Hall and Faneuil Hall; to preserve the useful life of City facilities and reduce operating costs through effective preventative maintenance measures.

Responsibilities

  • Processes incoming and outgoing emergency and non-emergency signals from alarm monitoring software consistent with established protocols and procedures.
  • Provides clear and relevant information to field and operations personnel in response to received alarm signals or calls.
  • Communicates with Municipal officers, law enforcement, fire, and EMS units as necessary to ensure the safety of people and property.
  • Provides daily feedback to the Shift Supervisor regarding the operation of the Dispatch Center, recommends changes to policies and procedures, and promptly reports incidents or issues affecting the continuity of operations.
  • Speaks, works, and otherwise communicates effectively in high-stress and time-sensitive situations.
  • Maintains a familiarity with the general geography of the properties and communities served to dispatch Public Safety Personnel effectively.
  • Maintains an effective and positive working environment.
  • Performs related duties as required.

Minimum Entrance Qualifications

  • High School Diploma (or equivalent).
  • Two (2) years of professional experience in security operations, public safety dispatch, telecommunications, or call center operations, including facilities, equipment, technology systems, and management practices, is preferred.
  • Knowledge of accepted call handling practices for public safety call takers, emphasizing professionalism and customer service, is preferred, including familiarity with the principles and practices of radio communications and the appropriate policies and procedures used in public safety dispatching.
  • A basic understanding of the operational needs of public safety responders when receiving dispatch information is preferred.
  • Must complete training initiatives and certifications for call receiving and dispatching within six months of hire, including Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED) and CPR Certification.
  • The ability to operate various technologies, including modern computers, radio & telephone systems, and monitoring software such as SIS Alarm Center.
  • The ability to work independently with minimal supervision and in a busy and fast-paced environment with multiple priorities and competing demands on time.
  • The ability to quickly process information from multiple sources (verbal, text, and video), keep information clear, make quick decisions based on minimal information, and accurately recall information on demand, especially names, numbers, and incident details.
  • Deal with sensitive information discreetly and professionally and carefully follow prescribed rules, regulations, and procedures.
  • Be able to work in a shift-work environment with variable hours of work and schedule and be available for overtime as needed.
  • Proficiency in languages other than English is preferred.
  • Work Environment & Physical Requirements

  • Essential employee status.
  • Callback and overtime are required.
  • 24 / 7 operations with work scheduled on days others consider holidays.
  • The ability to operate personal computers, view computer screens, alarm monitors, and CCTV monitors, and listen to radio and telephone communications for long periods is required.
  • Sitting or standing at a stationary workstation for extended periods is required.
  • BOSTON RESIDENCY REQUIRED

    Terms : Union / Salary Plan / Grade : SEIU / NP1-16Hours per week : 40