Senior administrative assistant Jobs in Victorville, CA

Salary : $49,459.00 - $69,242.00 Annually
Location : Agency Headquarters - Apple Valley, CA
Job Type: Full-Time
Job Number: 202600001
Department: Administration
Opening Date: 03/08/2026
Closing Date: 3/18/2026 11:59 PM Pacific
FLSA: Non-Exempt

Overview of Role

The Administrative Assistant I / Receptionist provides entry-level administrative support focused on front office operations and basic clerical functions. This role serves as the first point of contact for visitors and callers, ensures a welcoming and professional office environment, and supports routine administrative, document, and operational tasks. Working under close supervision and established procedures, the Administrative Assistant I contributes to the efficient daily operations of the Agency.
Qualifications

Core Responsibilities & Functional CompetenciesCommunication & Stakeholder Management

• Greets visitors professionally, answers phones courteously, routes calls and inquiries appropriately.
• Provides basic information about Agency services and office hours.
• Maintains welcoming front office environment.

Document & Records Management

• Scans, files, and retrieves basic documents.
• Maintains organized filing systems for front office.
• Distributes incoming mail.
• Ensures reception area materials are current and organized.

Operational Purchasing & Travel Administration

• Receives and logs deliveries.
• Maintains inventory of front office supplies. Alerts supervisor when supplies are low.

Facilities & Field Operations Coordination

• Reports office facility issues (lighting, temperature, maintenance needs) to appropriate person.

Meeting & Event Coordination

• Reserves conference rooms and sets up basic meeting spaces.
• Ensures meeting spaces are clean and ready.
• Greets meeting attendees and directs them appropriately.
• Prepares simple refreshments when requested.

Technology & Systems

• Operates multi-line phone system proficiently.
• Uses basic features of Microsoft Office (Word, Outlook).
• Operates standard office equipment (copier, scanner, fax).
• Navigates Agency website to answer basic questions.

Behavioral Competencies
All Agency employees are expected to demonstrate the following behaviors.

Communication

• Listens actively and asks clarifying questions.
• Communicates clearly, concisely and respectfully to coworkers and customers.
• Manages emotions constructively in routine and stressful situations.

Accountability

• Follows through on commitments and updates others when plans change.
• Adheres to policies, safety standards, and procedures.
• Owns mistakes and takes corrective action.

Collaboration

• Shares information and resources proactively.
• Recognizes and values others' expertise and responsibilities; seeks input when needed.
• Offers and requests help during high-demand or cross-team tasks.

Continuous Improvement

• Adapts to new processes, technologies, and priorities.
• Identifies, suggests and helps implement improvement opportunities.

Education

• High school diploma or equivalent required.

Experience

• No prior experience required.
• Some customer service or office experience preferred.

Working Conditions
Typical working conditions and physical demands required to perform the essential functions of the job:

• Work in an office setting, primarily sitting, occasionally standing and walking
• Operate standard office equipment, including computer, keyboard, mouse, monitor
• Occasionally lift materials up to 25 pounds
• Occasionally travel between Agency office locations

Work Locations
This position requires 5 days per week in the Mojave Water Agency Office located at 13846 Conference Center Drive, Apple Valley, CA.

• PERS Retirement: 2% at age 62 calculated as average of highest 3 consecutive years of pay, 5-year vesting
• (Prior Public Service before 2013 is 2% at age 55 calculated on highest annual salary - without a 6-month gap in service)
• Flexible Benefits Package $36,705.76 annually to go towards:
  • Medical Insurance: Choice of PPO or HMO Plan
  • Deferred Compensation 457(b) plan (pre-tax and post-tax options)
  • Employee cost share of CalPERS
  • Health Reimbursement Arrangement (HRA) Plan available
• Additional amounts beyond what is provided in the Flexible Benefits Package may be contributed by employee to Deferred Compensation 457(b) plan (pre-tax and post-tax options)
• 5% of base pay rate placed into 401 (a) account by Agency
• Vacation: 10 days per year, maxing out at 20 days per year, based on years of service
• Vacation pay out option available
• 40 hours of flex time leave per fiscal year
• Paid Holidays: 14 days per year
• Sick leave: 12 days per year
• Life, Dental and Vision Insurance: 100% paid by Agency for employee and dependent(s)
• Tuition Reimbursement up to IRS non-taxable amount per IRC Section 127, after 12 months of employment
• Employee Assistance Program
• Long-Term Disability: 100% premium paid by Agency with coverage of up to 66 2/3% of salary allowable income in coordination with State Plans
• Interest Free Computer Loan Program up to $3,000 after 12 months of employment
• Professional development, seminars and conferences
• 9/80 Work Schedule

The Agency does not participate in the Social Security program, except for the mandatory 1.45% Medicare contribution.
01

Do you have a High School diploma or GED?

• Yes
• No

02

This role is the first point of contact for visitors and callers. Describe a time when you helped a customer, client, student, or member of the public in person or over the phone. What was the situation, what did you do, and what was the outcome?
03

This position requires organizing documents, tracking deliveries, and keeping shared spaces orderly. Describe how you stay organized when handling multiple tasks or responsibilities. Provide a specific example.
04

Tell us about a time when you made a mistake or forgot to complete something important. What happened, and what did you do to correct it?
05

Reception and front office roles can become busy or stressful at times. Describe a situation where you had to stay calm and professional while managing multiple demands. How did you handle it?
Required Question