At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package.
To keep up with the evolving trends, Olmsted Medical Center offers ...Show moreLast updated: 11 days ago
Promoted
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The City of Rochester, MNRochester, MN, United States
Full-time
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Quick Apply
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Data Science Analyst $80 / hr Srinivasa Kandi
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Remote
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Senior Financial Analyst - RPU
City of Rochester, MNRochester, MN, United States
Full-time
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Horizontal TalentRochester, Minnesota, US
Full-time
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At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Tuition Reimbursement
Employer Paid Short-Term Disability and Long-Term Disability
Adoption Assistance Plan
Qualifications
Two-year degree or relevant IT certification with at least one year of proven work experience supporting IT systems
Working knowledge of Microsoft operating systems and Microsoft Office applications
Ability to evaluate, learn, and become proficient with new software and technologies quickly
Advanced troubleshooting skills for application and hardware analysis
Experience with Active Directory or other domain-based environments
Experience with Service Desk ticketing and knowledge base systems
Experience with IT security concepts and access controls
Technical certifications preferred
Job Responsibilities
Provides technical support for hardware, software, and network-related issues, including Windows operating systems, Microsoft Office, telecom and other business applications.
Troubleshoots and resolves connectivity issues for wired and wireless networks.
Performs break / fix repairs for PCs, peripheral devices, telecom and other IT hardware.
Documents, tracks, and resolves support requests using the Service Desk ticketing system.
Performs software and firmware patching, updates, and system maintenance.
Uses automation, encryption, security, and inventory tools to maintain system health and compliance.
Creates and maintains documentation of system configurations, processes, and environmental changes.
Deploys, configures, and maintains workstations, peripherals, and other equipment, including during moves, upgrades, construction and remodels.
Assesses and recommends new software and hardware for organizational use.
Supports end users in branch clinics and remote locations, providing on-site assistance as needed.
Maintains professional communication, excellent customer service, and effective public relations in all interactions.
Prioritizes and manages workload independently in a fast-paced environment, applying an analytical approach to problem solving.