Senior manager customer success Jobs in Glendale, AZ
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Senior manager customer success • glendale az
Last updated: 2 days ago
We are seeking a motivated and knowledgeable Customer Success Manager to join our dynamic team.This role is perfect for someone who has a deep understanding of retail product segments, particularly...Show moreLast updated: 30+ days ago
Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence ...Show moreLast updated: 20 days ago
Healthcare Customer Success Representative.Required) Minimum of 1 year of recent experience in Healthcare Customer Service.
Preferred) Bilingual in Spanish.Contract with potential to convert to perm...Show moreLast updated: 2 days ago
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.
Multiplier is at the forefront of this change.By removing barr...Show moreLast updated: 30+ days ago
We are currently seeking a versatile and highly motivated Customer Success Engineer to join our team.This role encompasses various responsibilities, including onboarding of new customers, supportin...Show moreLast updated: 30+ days ago
We’re Hiring : Customer Success Manager | NEON.To be considered for an interview, please make sure your application is full in line with the job specs as found below.
NEON is transforming how busines...Show moreLast updated: 3 days ago
A company is looking for a Customer Success Manager to enhance customer relationships and drive product success.Key Responsibilities : Build and nurture strong relationships with customers to unde...Show moreLast updated: 30+ days ago
Can work remotely but need to live in the specified city, state, or region.Compensation includes a base salary of $54,200.
The base salary may vary within the anticipated base pay range based on fac...Show moreLast updated: 30+ days ago
Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence ...Show moreLast updated: 28 days ago
The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse.
Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with ...Show moreLast updated: 11 days ago
Build lasting client partnerships.Market JD is a digital marketing agency that helps law firms across the country attract and sign more clients.
We create custom websites, run SEO and PPC campaigns,...Show moreLast updated: 7 days ago
We are on the lookout for a Customer Success Account Manager to join our growing team!.Lofty is a high-growth, global SaaS company serving the residential real estate market.Our suite of tools addr...Show moreLast updated: 12 days ago
The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp.Technology and ArmorPoint customers.
The position serves as the primary point of contact f...Show moreLast updated: 30+ days ago
This dual-role position supports OpenTech’s global operations by combining the responsibilities of a Customer Success Manager in the morning and a Sales Administrator and Coordinator in the afterno...Show moreLast updated: 4 days ago
Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!.
At ChristianSky Agency, we’re on an exciting journey of grow...Show moreLast updated: 24 days ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 12 days ago
Strategic Customer Success Manager | PE Owned | Commodity Intelligence and Pricing Platform.Fully remote, with view to hybrid working in Houston.
We are working with an industry-leading price-report...Show moreLast updated: 6 days ago
- Promoted
CUSTOMER SUCCESS MANAGER
Clear Demand IncPhoenix, AZ, United StatesFull-time
- Promoted
Customer Success Specialist
Realtor.com CareersPhoenix, AZ, United StatesFull-time
- Promoted
Healthcare Customer Success Specialist
LHH Recruitment SolutionsPhoenix, AZ, United StatesPermanent
Customer Success Manager - US Remote
MultiplierArizona, United StatesRemote
Full-time
Customer Success Engineer
Nuclearn AIPhoenix, Arizona, United StatesFull-time +1
- Promoted
Customer Success Manager
NEONPhoenix, Arizona, USFull-time
- Promoted
Customer Success Manager
VirtualVocationsPhoenix, Arizona, United StatesFull-time
- Promoted
CUSTOMER SUCCESS MANAGER (WEST) (RAPIDSCALE)
Cox Communications, Inc.Phoenix, AZ, United StatesFull-time
- Promoted
Customer Success Specialist
RealtorPhoenix, AZ, United StatesFull-time
Senior Customer Success Manager (Remote OK)
Arkose LabsPhoenix, AZ, United StatesRemote
Full-time
- Promoted
Customer Success Manager
Market JD, Inc.Phoenix, AZ, United StatesFull-time
- Promoted
Customer Success Account Manager
RenrenPhoenix, AZ, USFull-time
- Promoted
Customer Success Manager
Trapp TechnologyPhoenix, AZ, USFull-time
- Promoted
Customer Success Specialist
OpenTech AlliancePhoenix, AZ, United StatesFull-time
Customer Success Representative
ChristianSky AgencyPhoenix, AZ, USFull-time
Quick Apply
- Promoted
Entry Level Customer Success Opportunity
Year Up UnitedPhoenix, AZ, USFull-time
- Promoted
Strategic Customer Success Manager
Wiser ElitePhoenix, AZ, USFull-time
- senior database administrator (from $ 72,250 to $ 305,410 year)
- chief estimator (from $ 178,750 to $ 300,000 year)
- nurse practitioner (from $ 121,530 to $ 226,000 year)
- lease operator (from $ 15,548 to $ 225,000 year)
- engineering director (from $ 103,750 to $ 225,000 year)
- technical product manager (from $ 145,408 to $ 211,488 year)
- technical program manager (from $ 126,837 to $ 211,488 year)
- platform engineer (from $ 136,500 to $ 200,000 year)
- software engineering manager (from $ 152,625 to $ 200,000 year)
- risk management (from $ 77,500 to $ 197,500 year)
The average salary range is between $ 98,970 and $ 156,209 year , with the average salary hovering around $ 120,011 year .
CUSTOMER SUCCESS MANAGER
Clear Demand IncPhoenix, AZ, United States30+ days ago
Job type
- Full-time
Job descriptionDeveloping and maintaining educational materials such as user manuals and tutorial videos. Gathering feedback to refine training approaches and ensuring continual alignment with client needs and industry standards. Providing ongoing support and training to help customers stay updated on new features and enhancements. Net Promoter Score (NPS) : Regularly measure customer satisfaction and loyalty. Net Revenue Retention (NRR) : Monitor the percentage of recurring revenue retained from existing customers. Revenue Growth : Track the increase in revenue from existing customers through upselling and cross-selling. Revenue Retention : Measure the ability to maintain ongoing revenue streams from existing customers. Logo Retention : Assess the ability to retain customer accounts over time, minimizing churn. 5+ years of experience in customer success or account management, ideally within the retail sector (grocery and pets preferred). Strong understanding of retail data metrics, KPIs, and pricing terminology. Basic proficiency in SQL for performing data queries and analysis. Excellent interpersonal skills with the ability to manage and work effectively with an offshore development team. Demonstrated ability in providing consultative support and building strong customer relationships. Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Experience with CRM software and customer success platforms. Advanced understanding of retail management systems and pricing models. Comprehensive medical, dental, and vision coverage. Company-sponsored 401(K) and life insurance.
Introduction :
We are seeking a motivated and knowledgeable Customer Success Manager to join our dynamic team. This role is perfect for someone who has a deep understanding of retail product segments, particularly in grocery and pet supplies, and who thrives on building strong, successful relationships with B2B customers. You will play a crucial role in ensuring our clients maximize the benefits of our retail solutions.
Key Responsibilities :
- Customer Engagement : Develop and maintain strong relationships with B2B customers, providing consultative support and ensuring they derive maximum value from our solutions.
- Data Analysis & Reporting : Utilize retail data metrics and KPIs to monitor customer health scores, identify trends, and provide actionable insights to clients.
- Product Knowledge : Understand and advise on retail pricing strategies, including terms like TPR (Temporary Price Reduction), and assist clients in optimizing their pricing decisions.
- Technical Support : Run basic SQL queries to gather customer data and resolve issues. Provide feedback to the offshore development team to enhance product features based on customer needs.
- Team Collaboration : Work closely with an offshore development team, ensuring timely deliverables and facilitating communication between technical teams and customers.
- Training & Onboarding : Responsible for the comprehensive onboarding of new customers, including :
Designing and conducting customized training sessions tailored to the specific needs of each client.
Key Performance Indicators (KPIs) :
Required Skills & Qualifications :
Preferred Skills :
Benefits :
Generous paid time off policy.