Senior manager customer success Jobs in Salem, OR

Senior Account & Relationship Manager - Remote R0051782 | CP / ESG TeamMate | WK Audit & Assurance | WK Financial Services, Inc.

About the Role :

As an Senior Account & Relationship Manager , you will be responsible for driving growth by acquiring net new logo customers and driving upsell opportunities within your assigned territory. This role is ideal for a high-performing sales professional who thrives in fast-paced environments, understands complex buying cycles, and can balance strategic hunting with consultative account management. Your success will directly impact revenue growth, market penetration, and customer satisfaction.

Work Arrangement : 100% Remote position. You will report to the Associate Director, Field Sales - CPESG | WK Audit & Assurance, and work under the leadership of the Director, Sales, CP & ESG TeamMate - CPESG | WK Audit & Assurance. This role is a part of CP / ESG TeamMate | WK Audit & Assurance | WK Financial Services, Inc.

Division / BU About Us : https : / / www.wolterskluwer.com / en / solutions / teammate / esg

Required Job Qualifications (Min. 2yr+ experience)

2 years in a quota-carrying, full sales cycle role

Proven success in acquiring net new logo customers and expanding existing accounts through upsell strategies.

Strong understanding of B2B buying behaviors and decision-making processes.

Excellent communication and presentation skills, with the ability to tailor messaging to diverse audiences.

Experience with consultative selling and value-based sales approaches.

Proficiency in CRM tools (e.g., Salesforce) and sales enablement platforms.

Strong organizational and time-management skills to manage a high volume of accounts and activities.

Analytical mindset with the ability to interpret sales data and adjust strategies accordingly.

Self-motivated, goal-oriented, and comfortable working independently or in a team environment.

Ability to thrive in a dynamic, fast-paced environment with shifting priorities.

Essential Duties and Responsibilities :

Prospect, qualify, and close net new logo accounts and upsell opportunities within existing customer relationships.

Develop and execute territory plans to drive pipeline growth and exceed sales targets.

Build and maintain relationships with key stakeholders across multiple levels of the customer organization.

Deliver tailored sales presentations and product demos that address specific business challenges.

Negotiate pricing, terms, and contracts with moderate autonomy and strategic insight.

Maintain accurate and up-to-date records of pipeline activity, customer interactions, and performance metrics in CRM.

Collaborate with marketing and sales development teams to optimize lead generation and conversion.

Ensure customer satisfaction through proactive account management and issue resolution.

Provide input into forecasting, reporting, and continuous improvement of sales processes.

Stay informed on industry trends, competitive landscape, and product developments.

Additional Information

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including : Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available :

• ?? https : / / www.mywolterskluwerbenefits.com / index.html

Company Overview

Wolters Kluwer (EURONEXT : WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

#LI-Remote

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation :

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA : : $76,350 - $105,700

This role is eligible for Commission.

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to : Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.