Senior manager customer success Jobs in USA
Last updated: 1 day ago
We are seeking a strategic Customer Success Senior Manager to build our Customer Success team.Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships...Show moreLast updated: 12 days ago
Freshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable, quick to impl...Show moreLast updated: 4 days ago
Senior Customer Success Manager, State Implementations.Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educat...Show moreLast updated: 30+ days ago
CAI19 : UTEC-Huntington, IN 111 E Wayne St Suite 800, Fort Wayne, IN, 46802 USA.Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world...Show moreLast updated: 5 days ago
Senior Customer Success Manager (Sr.OTE based on experience and qualifications.PointCare is a B2B Healthcare SaaS company that provides U.
PointCare’s mission is to make public health coverage work ...Show moreLast updated: 4 days ago
We're a leading technology platform that drives results by engaging people on the open internet.Outbrain is seeking an energetic, customer- and data-obsessed Sr Customer Success Manager to support ...Show moreLast updated: 12 days ago
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Bachelor's degree or equivalent practical experience.Ad networks,...Show moreLast updated: 1 day ago
Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.
We deliver relevant audiences at scale and on quality publishe...Show moreLast updated: 12 days ago
Amazon Vendor Services has teams in multiple locations.This role can be based in one of our approved office locations in Seattle, WA, Santa Monica, CA or Arlington, VA dependent on business need.Do...Show moreLast updated: 2 days ago
Senior Customer Success Manager.Reports to : Vice President of Customer Experience.Want to make an application Make sure your CV is up to date, then read the following job specs carefully before app...Show moreLast updated: 1 day ago
TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more.We’ve fused cutting-edge hardware with innovative software into one powerful platform, disr...Show moreLast updated: 1 day ago
Our Story : Crisis Prevention Institute Inc.Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, healthcare, behavioral health, lo...Show moreLast updated: 30+ days ago
A company is looking for a Senior Customer Success Manager - Corporate.Key ResponsibilitiesDevelop trusted-advisor relationships with corporate accounts to drive success and ROICreate and implement...Show moreLast updated: 30+ days ago
OfferFit was founded by ex-McKinsey and BCG math PhDs, and we're funded by leading Silicon Valley VCs.OfferFit's AI decisioning engine supports 1 : 1 personalization for lifecycle marketing c...Show moreLast updated: 30+ days ago
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Gurucul is a global cyber security company that is changing the way...Show moreLast updated: 1 day ago
This role is to support growth and customer retention in North America and will be responsible for a portfolio of our strategic customers.
The primary objective of the role is to help guide them alo...Show moreLast updated: 12 days ago
Senior Customer Success Manager.Project Canary is a climate technology company offering an enterprise data platform that helps energy companies improve and report on their emissions footprint.Proje...Show moreLast updated: 7 days ago
Logiwa is a rocket headed straight for the moon! Since 2017 we've grown to become the leading provider of cloud-powered ordering and fulfillment software for B2C and Direct-to-Consumer companies in...Show moreLast updated: 1 day ago
- Promoted
Customer Success Senior Manager
Dynamo AISan Francisco, CA$150,000.00–$180,000.00 yearly
- Promoted
Senior Customer Success Manager
FreshworksBoston, MA, US$98,400.00–$141,450.00 yearly
Full-time
- Promoted
Senior Manager, Customer Success
CorcentricOmaha, NE As a Senior Manager, Customer Success at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization You will be responsible for leading our Customer Suc...Show moreLast updated: 12 days ago
Senior Customer Success Manager
Level Data LLCKalamazoo, MI, USA$110,000.00–$120,000.00 yearly
Quick Apply
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER
CarrierFort Wayne, IN, United States$112,828.00–$157,959.00 yearly
Full-time
- Promoted
Senior Customer Success Manager
PointCareSan Francisco, CA, US$80,000.00–$110,000.00 yearly
Full-time
- Promoted
Senior Customer Success Manager
OutbrainNew York, NY$110,000.00–$130,000.00 yearly
- Promoted
Senior Customer Success Manager
GoogleChicago, Illinois, US$101,000.00–$147,000.00 yearly
Full-time
- Promoted
Senior Manager, Customer Success
OguryLos Angeles, CA$100,000.00–$115,000.00 yearly
- Promoted
Senior Customer Success Manager
ITrade STEMTampa, FL ITRADE STEM is looking for a dedicated and results-driven Customer Success Manager to join our client company's team.This opportunity is located in Tampa or Naples, FL with an opportunity to also b...Show moreLast updated: 12 days ago
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER
AmazonSanta Monica, CA, United States$154,000.00 yearly
Full-time
- Promoted
Senior Customer Success Manager
AscentChicago, Illinois, USFull-time
- Promoted
Senior Customer Success Manager
Tractian Technologies IncChicago, IL, USFull-time
Senior Manager, Customer Success
Crisis Prevention InstituteMillwaukee, WI, US$100,000.00–$115,000.00 yearly
Full-time
Quick Apply
- Promoted
Senior Customer Success Manager
VirtualVocationsHollywood, Florida, United StatesFull-time
- Promoted
Senior Customer Success Manager
OfferFitBoston, MA, US$185,000.00–$233,000.00 yearly
Full-time
- Promoted
Senior Customer Success Manager
GuruculEl Segundo, California, USFull-time
- Promoted
Senior Customer Success Manager
NexthinkChicago, Illinois, USAFull-time
- Promoted
Senior Customer Success Manager
Project CanaryDenver, CO$125,000.00–$150,000.00 yearly
Full-time
- Promoted
Senior Customer Success Manager
Tbwa Chiat / Day IncChicago, Illinois, US$90,000.00–$120,000.00 yearly
Full-time
Customer Success Senior Manager
Dynamo AISan Francisco, CA12 days ago
Salary
$150,000.00–$180,000.00 yearly
Job descriptionBachelor's degree in Business Administration, Marketing, or a related field. At least 8-10 years of experience in customer success or a related field, with a proven track record of leading a customer success team in a technology-driven environment. Strong understanding of customer success metrics and the ability to link them to business outcomes. Excellent interpersonal and communication skills, with the ability to build relationships and influence both customers and internal stakeholders. Demonstrated ability to manage and inspire a team in a dynamic and fast-paced setting. Proficient in CRM and Customer Success software platforms such as Salesforce or Hubspot.
We are seeking a strategic Customer Success Senior Manager to build our Customer Success team. Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, along with driving customer retention and growth.
Responsibilities
- Build and lead Customer Success Team : Build and lead the Customer Success team, providing guidance and support to ensure the team delivers exceptional service and support to our clients.
- Customer Relationship Management : Develop and maintain relationships with key clients, serving as the primary point of contact for escalations and strategic discussions.
- Customer Onboarding and Adoption : Oversee the customer onboarding process to ensure a smooth transition from Sales to Customer Success. Implement strategies that drive product adoption and utilization.
- Customer Advocacy : Act as the voice of the customer within the company, ensuring that customer feedback is heard and acted upon to improve product offerings and customer experience.
- Retention and Growth Strategies : Develop and execute strategies to increase customer retention and reduce churn. Identify upsell and cross-sell opportunities by understanding customer needs and aligning them with our product offerings.
- Performance Management : Establish key performance indicators (KPIs) for the Customer Success team and regularly track and report on these metrics to assess team performance and customer health.
- Cross-Functional Collaboration : Collaborate with Sales, Product Management, and Engineering teams to ensure alignment between customer requirements and product development.
- Continuous Improvement : Identify areas for improvement in the customer experience and customer success processes, driving continuous improvement and innovation.
Qualifications
150,000 - $180,000 a year
Dynamo AI is committed to maintaining compliance with all applicable local and state laws regarding job listings and salary transparency. This includes adhering to specific regulations that mandate the disclosure of salary ranges in job postings or upon request during the hiring process. We strive to ensure our practices promote fairness, equity, and transparency for all candidates.
Salary for this position may vary based on several factors, including the candidate's experience, expertise, and the geographic location of the role. Compensation is determined to ensure competitiveness and equity, reflecting the cost of living in different regions and the specific skills and qualifications of the candidate.