Senior systems analyst Jobs in Charlotte, NC

Senior Business Systems Analyst

Category: Analytics and Emerging Digital Technologies Main location: United States, Georgia, Atlanta Alternate Location(s): United States, North Carolina, Charlotte United States, Texas, Houston United States, Texas, Dallas Position ID: J0926-0378 Employment Type: Full Time

Position Description:

Join CGI's Payment Integrity team as a Senior Business Systems Analyst, serving as a strategic bridge between business objectives and technical solutions. You'll partner with customers, product leaders, engineering teams, and other cross-functional stakeholders to analyze complex business needs, define system requirements, and help deliver scalable solutions that improve functionality and customer experience. This role can be performed near a CGI office within the United States.

Your Future Duties and Responsibilities:

Translate business processes and functional needs into clear requirements, user stories, use cases, process flows, and acceptance criteria Lead requirements-gathering and JAD sessions to assess business needs, impacts, dependencies, and solution options Perform detailed system and data analysis across applications, platform components, and enterprise data sources Partner with product owners, engineering, QA, UX, and program teams throughout design, development, testing, and implementation Analyze and communicate technical concepts including service-oriented architecture, data models, application design, and infrastructure Use SQL and query tools to analyze data and support data mapping, transformation, and movement activities Develop and interpret process flows, data flows, sequence diagrams, and other solution artifacts Support Agile delivery and continuous improvement while helping cross-functional teams maintain alignment and execution

Required Qualifications to Be Successful in This Role:

5+ years of experience analyzing business processes and application systems 5+ years of experience working with healthcare claims and/or Payment Integrity Demonstrated experience supporting Agile delivery with product, engineering, QA, Scrum, and project teams Strong system and data analysis capabilities across enterprise platforms and services Proficiency with SQL and database query tools, including experience analyzing complex data sets Ability to understand and communicate technical architecture, data modeling, application design, and infrastructure concepts Experience developing business and system documentation, including user stories, use cases, workflows, and modeling artifacts Strong written and verbal communication skills with the ability to engage technical and non-technical stakeholders Strong organization, analytical thinking, and problem-solving skills in a dynamic environment with shifting priorities

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.