Senior technical writer Jobs in Anchorage, AK

Job Description

• Candidates must reside within 50 miles of Anchorage, Alaska

GCI's Technical Development Coordinator will serve as the Technical Development support team for training events and certification requirements for applicable divisions / groups across the Operations department. Coordinate and assist with Technical Development projects, programs, and special events and assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS :

COMPETENCIES :

Must be able to work independently with minimal supervision and make sound decisions in situations where there is no opportunity or time to seek supervisory assistance or conduct significant analysis of the options.

Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.

Experience in managing relationships between both internal and external customers.

Excellent analytical skills with the ability to evaluate situations accurately and use effective judgment and decision-making to choose an appropriate course of action.

Advanced knowledge and experience with Excel, Word, Visio, and Adobe Acrobat.

Level Definition

Position Title : Technical Development Coordinator

Grade : A08

Additional Job Requirements :

This is an intermediate level position within the discipline demonstrating proficiency in areas of responsibility. Receives general instructions on routine work and detailed instructions on new assignments. Work is moderately supervised and is reviewed for timeliness, accuracy, and following correct procedures.

Essential Duties :

Minimum Qualifications :

Required :

Including at least one (1) year in a telecommunications related field.

Preferred :

Required at ALL Levels

DRIVING REQUIREMENTS :

PHYSICAL REQUIREMENTS and WORKING CONDITIONS :

The company and its subsidiaries operate in a 24 / 7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion : At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO : GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

About Us

Headquartered in Alaska with additional locations throughout the U.S., GCI has worked for more than 40 years to deliver communication and technology services to some of the most remote communities and in some of the most challenging conditions in North America. GCI is a pioneer in its field, bringing telemedicine and online education capabilities to communities across the state and continuing efforts to connect the Arctic globally as well as providing strong services to consumer and business markets. GCI's introduction of 1 GIG internet speeds in the state as well as its innovative partnership with Apple are among the countless ways the company has transformed communication and quality of life for Alaskans.

EEO : We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.