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Service advisor Jobs in Chesapeake, VA
Experienced Service Advisor
Cavalier Ford At Chesapeake SquareChesapeake, VA, US- Promoted
Employee Relations Advisor
Chesapeake Regional Medical CenterChesapeake, VA, United StatesService Advisor
American Fleet Service, IncPortsmouth, Virginia, United StatesEnrollment Advisor / Customer Service Representative (Remote)
The London Nelson OrganizationNorfolk, VA, US- Promoted
CUSTOMER SERVICE ADVISOR
TradeWrapsVA, United StatesAutomotive Service Advisor
Apex Automotive CorpNorfolk, VA, US- Promoted
HM Sales Advisor
H&M GroupNorfolk, Virginia, USAAdvisor, Service Product Line Management, Remote North America
Ciena CorporationVA,US,Remote- Promoted
Service Advisor
Onewater Marine IncNorfolk, VA, USService Advisor
Lithia & DrivewaySpring, Spring, VA, US- Promoted
Customer Success Advisor
AO Globe Life - Shannon FraserChesapeake, VA, United States- Promoted
Automotive Customer Service Advisor
Pep BoysNorfolk, VA, United States- Promoted
Enrollment Advisor / Customer Service Representative
The Rachel Brown Agency - Katrina PelhamChesapeake, VA, United States- Promoted
Public Relations or Fundraising Manager
Course AdvisorVA, United States- Promoted
Financial Assistance Advisor
ECPI UniversityNorfolk, VA, United States- Promoted
Service Advisor
Lithia MotorsChesapeake, VA, United StatesAutomotive Service Advisor
Hendrick Automotive GroupNorfolk, Virginia- Promoted
SENSITIVE ACTIVITIES ADVISOR
CACI International, Inc.VA, United StatesExperienced Service Advisor
Cavalier Ford At Chesapeake SquareChesapeake, VA, USTHIS IS AN OPENING FOR AN EXPERIENCED AUTOMOTIVE SERVICE ADVISOR - 3-YEAR DOMESTICE EXPERIENCE PREFERRED!
At Cavalier, we pride ourselves on excellent customer service and strong employee morale.
Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.
We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
Benefits
- Medical Plan
- 401(k) Savings Plan
- Training Programs
- Dental Plan
- Basic Life Insurance
- Flexible Schedules
- Vision Plan
- Opportunities for Advancement
- Work-Life Balance
Responsibilities
Provide excellent customer service
Keep customers updated on vehicle repair progress
Manager repair workflows by working with team leader to ensure meeting repair deadline obligations
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain a good working relationship with factory(s) and foster positive employee relations
Qualifications
3 Years minimum experience as an automotive dealership service advisor - Domestic Experience Preferred
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team-oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.