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Wondries Toyota is looking for an experienced Service Advisor to join our high-volume service department. We are seeking someone who is customer-focused, organized, and experienced with Toyota processes who can deliver an exceptional service experience.
Responsibilities
Greet customers promptly and professionally in the service drive
Consult with customers regarding vehicle concerns and recommended maintenance
Write repair orders and communicate accurate repair timelines
Coordinate with technicians to ensure efficient workflow
Provide updates and explain completed repairs to customers
Upsell recommended services when appropriate
Maintain strong CSI by delivering excellent customer service
Follow Toyota service processes and dealership policies
Requirements
Previous Toyota Service Advisor experience preferred
Strong knowledge of Toyota maintenance schedules and warranty procedures
Excellent communication and customer service skills
Ability to work in a fast-paced service environment
Experience with dealership management systems (CDK experience a plus)
Valid driver’s license and clean driving record
What We Offer
Competitive pay based on experience
Health, dental, and vision benefits
Opportunities for growth within a well-established dealership
Pay: $8000-$22,000 a month
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
If you are an experienced Service Advisor looking to join a busy and supportive team, we’d love to hear from you.