Talent.com

Service advisor Jobs in Phoenix, AZ

Create a job alert for this search

Service advisor • phoenix az

Last updated: 2 days ago

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
$22.00 hourly
Full-time

Prioritize customers in every interaction, striving to exceed their expectations.Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.Adhere to Meineke pr... Show more

Sales/Service Advisor

BorstPhoenix, Arizona, US
Full-time

Overview:Borst Automotive (part of the Sun Auto Network) is locally owned and operated and in 2020 we expanded our service area to Phoenix and Mesa.We believe that your car and your family deserve ... Show more

Sales and Service Advisor

Greulich's Automotive RepairGlendale, Arizona, US
Full-time

Overview:Greulich’s (part of the Sun Auto Network) has been helping Maricopa County with car care since 1977.Today, we’re a multi-location business offering preventive maintenance, vehicle diagnost... Show more

Sales & Service Advisor

Wilhelm AutomotivePHOENIX, Arizona, US
Full-time

Overview:Wilhelm Automotive prides itself on being able to provide the best customer service and the highest quality service work available anywhere.We are committed to honesty and integrity in all... Show more

Customer Service Advisor - Express Sales

Cobblestone Auto Spa|Car WashPhoenix, AZ, United States
Full-time +1

Customer Service Advisor - Express Sales.Job Category: Ops Requisition Number: EXPRE003662.Full-Time On-site 4601 East Chandler Boulevard Phoenix, AZ 85048, USA.JOB TITLE: Customer Service Advisor.... Show more

Service Advisor

Penske Automotive GroupPhoenix, AZ, United States
Full-time

Audi North Scottsdale, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.At Penske Automotive Group ... Show more

Service Advisor

Sanderson LincolnPHOENIX, AZ, US
Full-time

Service Advisor – Sanderson Lincoln.Service Advisors are the trusted ambassadors of the Lincoln brand, delivering a refined and personalized ownership experience.Advisors welcome guests, listen att... Show more

RV Service Advisor

Robert Crist and Company RVPhoenix, Arizona, United States
Full-time

RV Service Advisor – Full Time – Mesa, AZ.Our People Make the Difference.We are seeking a customer‑focused.If you enjoy helping customers, coordinating repair work, and being part of a respected Ar... Show more

Automotive Service Advisor (40480)

HertzPhoenix, Arizona, United States
$22.00 hourly
Full-time
Quick Apply

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm.Ability to work REMOTE – Required to be located near our Phoenix office* .Ensure vendors are perform... Show more

Car Wash Service Advisor 2

Jackson EnergyTempe, AZ, United States
$1,000.00 weekly
Full-time

This position has awesome earnings potential!.Good at sales? Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually.Our... Show more

Part-Time Service Advisor

Big Brand Tire & ServiceTempe, AZ, US
Part-time

Flexible Schedules | Competitive Pay | Growth Opportunities.Looking for a flexible part-time role where you can earn great pay, build customer relationships, and grow your career? Join a fast-paced... Show more

Express Service Advisor

Chapman Bell Rd. HyundaiPhoenix, AZ, US
$40.00 hourly
Full-time

Monday-Saturday | 7am-6pm | 40-hour workweek | Closed on Sundays.Commission-based | Earning Potential of $35,000-$60,000.As one of the leading automotive retailers in Arizona and Nevada, we take pr... Show more

Service Advisor

Arrowhead BMWGlendale, AZ, United States
Full-time

The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first.This individual presents a friendly, professional greeting to... Show more

Automotive Service Advisor

Brakes PlusTempe, AZ, United States
Full-time

Brakes Plus was founded in 1990 with a single store in South Denver.Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa.As one of the fastest growing ... Show more

Sales & Service Advisor

Sun Auto Tire & ServicePhoenix, AZ, United States
Full-time

Wilhelm Automotive prides itself on being able to provide the best customer service and the highest quality service work available anywhere.We are committed to honesty and integrity in all its busi... Show more

Automotive Service Advisor

Sanderson FordGlendale, AZ, US
Full-time

You’ll be part of a dealership that values its history, its people, and its commitment to serving customers and the community.A consistent winner of the President’s Award, Sanderson Ford is Ford’s ... Show more

Service Advisor

LithiaPhoenix, AZ, United States
Temporary

Bell Road Toyota, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department.If you thrive in a fast-paced environment, enj... Show more

Advisor Services Service Specialist

AssetMarkPhoenix, AZ, United States
$65,000.00 yearly
Full-time

Advisor Services Service Specialist.AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors.We provide investment, relatio... Show more

Experienced Dealer Service Advisor

Bell FordPhoenix, AZ, US
Full-time

Experienced Dealer Service Advisor – Full‑Time.Monday – Saturday | 7:00 AM – 6:00 PM.Minimum 3 years as a Dealer Service Advisor.The ideal candidate will have at least.As an Experienced Dealer Serv... Show more

People also ask
The highest-paying jobs are:
Automotive service advisor

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Profit sharing

Service Advisor Duties A


Customer Service· Prioritize customers in every interaction, striving to exceed their expectations.
· Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.
· Adhere to Meineke procedures for welcoming customers, gathering information, explaining the inspection process, and obtaining signed work orders before commencing any work.
· Educate customers on inspection results, communicate the benefits and value of any necessary work, answer questions, and perform needed repairs according to Meineke protocols.
· Follow Meineke procedures for customer check-out, including reviewing work done, seeking feedback, scheduling follow-ups, and informing customers about the CSI program.
· Proactively communicate with customers throughout their visits, keeping them informed and managing issues as they arise.
· Aim to achieve a 70% email collection rate.


Sales· Meet weekly and monthly personal sales targets.
· Contribute to the overall center sales goals.
· Conduct role-playing presentations with team members before presenting to customers.


Phone Procedures· Always adhere to Meineke phone procedures, including daily role-playing to maintain skills.
· Regularly review recorded calls to identify areas for improvement.
· Assist in training and role-playing with other team members as needed, helping others stay proficient.


Building Estimates· Possess comprehensive knowledge of Mkey to efficiently build complete repair tickets.
· Utilize Job Builder, sales packages, and ISE to construct thorough estimates for all work recommended by technicians.
· Prepare complete repairs, incorporating all relevant parts, services, accessories, and labor to protect the customer's investment and ensure proper vehicle system functionality.
· Order parts from approved vendors promptly, track arrival, and verify with technicians to ensure accuracy. Assign invoices to the correct RO numbers.
· Ensure full documentation on every ticket, including inspection sheets, estimates, work orders, final invoices, battery test forms, etc.


Center Upkeep· Work proactively to maintain a clean, comfortable, and professional center image at all times.
· Assist with regular center maintenance as needed.
· Manage cores, returns, inventory deliveries, and other upkeep tasks as requested.
· Perform closing duties as required, including closing the day in Mkey, bank deposits, cash audits, etc.


Teamwork· Be a team player and help others achieve their goals.
· Take initiative on tasks that need to be done without waiting to be asked.
· Train and teach new team members as necessary.
· Contribute to a positive and productive team environment.


Additional Duties· Follow all center policies and procedures.
· Perform any additional tasks as requested.


Lead Service Advisor Responsibilities (Everything above plus below duties)· Assist the Shop Manager with back-office and financial tasks, including maintaining accurate daily records of customer transactions and daily center business, ensuring easy access at any time.
· Track cores, returns, labor warranty claims, and other vendor financials daily to ensure accuracy and manage margins.
· Resolve any outstanding customer issues or complaints satisfactorily.
· Manage the daily customer callback process to ensure calls are being made and appointments are being set.
· Monitor online reviews and Meineke CSI scores regularly; follow up on outstanding issues and train team members on areas for improvement.
· Assist the Lead Technician in ensuring the shop runs efficiently.