Service advisor Jobs in Wichita ks

Benefits :

• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development

Are you passionate about the automotive industry and committed to providing exceptional customer service? Join our team as a Service Advisor Assistant at Affinity Automotive Services, located in Wichita, KS. We are seeking a motivated individual to support our service advisor team and contribute to our mission of helping people solve problems and be happier.

Responsibilities :

1.      Customer Interaction : Assist in greeting customers, understanding their automotive service needs, and providing friendly assistance.

2.      Appointment Scheduling : Manage service appointments, ensuring efficient scheduling and optimal use of service bays.

3.      Communication : Work closely with service advisors to communicate service recommendations and updates to customers in a clear and professional manner via, phone, text and email.

4.      Documentation : Maintain accurate records of customer interactions, service appointments, and vehicle information.

5.      Follow-Up : Conduct follow-up calls to ensure customer satisfaction and address any additional concerns or questions.

6.      Administrative Support : Provide general administrative support to the service advisor team, including data entry, filing checking in and distributing new and return parts.

7.      Multitasking : Juggle various tasks efficiently, including handling phone calls, addressing customer inquiries, and managing administrative duties simultaneously

Qualifications :

Benefits :

If you are a motivated individual who enjoys helping others and has a passion for the automotive industry, we invite you to apply.

Join us in making a difference and raising the  automotive service industry standards.