Talent.com

Service advisor toyota Jobs in Oakland, CA

Last updated: 10 hours ago
  • Promoted
  • New!
Service Advisor

Service Advisor

Swickard Auto GroupOakland, CA, US
$50,000.00–$150,000.00 yearly
Full-time
No prior automotive industry experience is required to apply!.The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop.You'll act as a custo...Show moreLast updated: 13 hours ago
  • Promoted
  • New!
Service Manager / Service Advisor

Service Manager / Service Advisor

Automotive Career ProfessionalsRichmond, CA, US
Full-time
Job Summary : Service Manager for Independent Automotive Repair Shop.Responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service r...Show moreLast updated: 13 hours ago
  • Promoted
Service Writer / Advisor

Service Writer / Advisor

Coast Counties PeterbiltSan Leandro, CA, United States
$33.00 hourly
Full-time
The Service Writer assists customers, the Service Manager & Service Team in the day-to-day operation of the Service Department. The Service Writer helps organize, lead, and control the flow of servi...Show moreLast updated: 23 hours ago
  • Promoted
  • New!
Service Tech / Advisor

Service Tech / Advisor

Trek Bicycle CorporationOakland, CA, US
$22.00–$24.00 hourly
Full-time
Trek is an awesome place to work, with amazing benefits for all employees.We build only products we love, provide incredible hospitality to our customers, and change the world by getting more peopl...Show moreLast updated: 13 hours ago
Service Advisor

Service Advisor

Downtown Subaru of Oakland, CAOakland, CA, US
$80,000.00–$160,000.00 yearly
At Downtown Auto Center, we value our employees and we treat them like family.Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive cultur...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

PapéSan Leandro, CA, US
$27.20–$39.44 hourly
Full-time
PAPE’ KENWORTH – SAN LEANDRO, CA.Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance sev...Show moreLast updated: 30+ days ago
  • Promoted
AUTOMOTIVE CUSTOMER SERVICE ADVISOR

AUTOMOTIVE CUSTOMER SERVICE ADVISOR

Pep BoysCA, United States
$16.00–$18.00 hourly
Full-time
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 9 days ago
  • Promoted
TOYOTA PASADENA- AUTOMOTIVE ACQUISITION SPECIALIST

TOYOTA PASADENA- AUTOMOTIVE ACQUISITION SPECIALIST

Toyota of PasadenaCA, United States
Full-time
We are looking for a qualified Acquisition Specialist for a family-owned, and operated dealership.We are seeking a customer-oriented, high-energy, self-motivated individual.We offer competitive pay...Show moreLast updated: 10 days ago
Automotive Service Advisor / Writer

Automotive Service Advisor / Writer

Midas FREMONT 1783San Leandro, CA, US
$22.00–$30.00 hourly
At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automoti...Show moreLast updated: 30+ days ago
  • Promoted
SERVICE DETAIL TECHNICIAN

SERVICE DETAIL TECHNICIAN

AutoNationCA, United States
$17.00 hourly
Full-time
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the bes...Show moreLast updated: 2 days ago
Pape Trucks Inc is hiring : Service Advisor / Writer in San Leandro

Pape Trucks Inc is hiring : Service Advisor / Writer in San Leandro

Pape Trucks IncSan Leandro, CA, United States
$27.20–$39.44 hourly
Full-time
PAPE’ KENWORTH – SAN LEANDRO, CA.Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance sev...Show moreLast updated: 10 days ago
  • Promoted
  • New!
Service Advisor

Service Advisor

Mercedes-Benz of OaklandOakland, CA, US
Full-time
Established in 1966, Euromotors Auto Group's Mercedes-Benz of Oakland has been serving generations of Bay Area residents and Mercedes-Benz owners for decades. As one of the oldest family-owned Merce...Show moreLast updated: 13 hours ago
  • Promoted
  • New!
FINANCE MANAGER - CONCORD TOYOTA

FINANCE MANAGER - CONCORD TOYOTA

Sonic AutomotiveCA, United States
$70,000.00–$100,000.00 yearly
Full-time
We are building a business based on doing things the right way.From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.We are proud of ...Show moreLast updated: 11 hours ago
  • Promoted
  • New!
WAREHOUSE ASSOCIATE - TOYOTA AMPHITHEATRE WHEATLAND

WAREHOUSE ASSOCIATE - TOYOTA AMPHITHEATRE WHEATLAND

LegendsCA, United States
Full-time
Legends - Toyota Amphitheatre [Material Handler / Freight Handler] As a Warehouse Associate at Legends, you'll : Report directly to a Warehouse Supervisor. Assist in receiving and storing Center del...Show moreLast updated: 14 hours ago
  • Promoted
  • New!
TOYOTA TECHNICIAN

TOYOTA TECHNICIAN

Toyota DealershipCA, United States
Full-time
Toyota Dealership - JobID : 200-148897 [Automotive Mechanic / Auto Technician] As a Technician at Toyota, you'll : Perform routine automotive maintenance tasks. Conduct extensive diagnostic procedure...Show moreLast updated: 10 hours ago
Tire Service Advisor

Tire Service Advisor

Dealer Tire LLCSan Francisco, CA
$29.50 hourly
Remote
Full-time
We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH.We’re laser focused on helping the world’s largest and most trusted auto manufac...Show moreLast updated: 30+ days ago
Service Advisor / Writer

Service Advisor / Writer

Automotive World IncBerkeley, CA, US
$54,000.00–$80,000.00 yearly
Full-time
Competitive salary based on experience and qualifications.Opportunities for career growth and advancement within our established organization. Collaborative and supportive work environment with a fo...Show moreLast updated: 30+ days ago
Service Advisor

Service Advisor

Robert HalfRichmond, CA
Permanent
The Service Advisor is responsible for overseeing the company’s service department, managing after-sales relationships, ensuring efficient service delivery and maintaining high customer satisfactio...Show moreLast updated: 8 days ago
Service Advisor

Service Advisor

Swickard Auto GroupOakland, CA, US
13 hours ago
Salary
$50,000.00–$150,000.00 yearly
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Veterans encouraged to apply

No prior automotive industry experience is required to apply!

The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.

Responsibilities :

  • Customer Service and Communication :
  • Greet customers upon arrival, establishing rapport and understanding their service needs and concerns.
  • Conduct visual inspections or road tests (as needed) to gather information.
  • Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand.
  • Obtain customer authorization for repairs before proceeding.
  • Provide regular updates on service progress and address any customer questions or concerns promptly.
  • Explain completed repairs and associated charges in detail.
  • Follow up with customers after the service to ensure satisfaction and address any lingering issues.
  • Service Process Management :
  • Schedule service appointments according to technician availability and customer needs.
  • Write detailed service orders outlining customer concerns, repair recommendations, and authorized work.
  • Liaise with technicians, accurately communicating customer concerns and repair details.
  • Track service progress and ensure timely completion within quoted timeframes.
  • Process customer payments and ensure accurate invoicing.
  • Maintain detailed service records for each vehicle.
  • Technical Knowledge and Parts Management :
  • Possess a strong understanding of automotive systems and common repairs.
  • Stay updated on new technologies and service procedures.
  • Research parts availability and pricing to provide accurate estimates to customers.
  • Additional Responsibilities :
  • Uphold safety regulations and shop protocols within the service department.
  • May perform basic inspections or prepare vehicles for technicians.
  • Other duties as assigned

Qualifications :

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Education : High school diploma or equivalent.
  • Certifications : A valid driver's license
  • Skills :
  • Strong understanding of automotive terminology and mechanical principles.
  • Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely.
  • Customer service focuses on building trust and rapport.
  • Ability to actively listen, identify customer needs, and address concerns effectively.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficient in computer skills and dealership management software (DMS).
  • Ability to work independently and as part of a team.
  • Benefits of Working at Swickard :

  • Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  • Competitive benefits package :

  • Insurance : medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan - invest in your future!
  • PTO and paid Holidays
  • About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture : Our culture is defined by a few core principles : We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands : Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  • Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

    To all recruitment agencies : Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

    Salary Description

    50,000 - $150,000 per year