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Client Service Representative
MEOW BARK VETERINARY SERVICES PLLCAustin, TX, United States- Promoted
Client Service Representative
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MEOW BARK VETERINARY SERVICES PLLCAustin, TX, United States- Full-time
Benefits :
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Benefits / Perks
Career Advancement Opportunities
Fun Working Environment
Interact with Pets
Locally-owned and independent
Job Summary Welcome to Meow Bark Veterinary! We are a brand-new, locally-owned veterinary clinic dedicated to providing compassionate and high-quality care to pets and their families. As we open our doors, we are excited to build a team that shares our passion for animals and exceptional customer service. We are seeking a warm, organized, and enthusiastic Client Service Representative to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in creating an inviting and efficient environment. Responsibilities include checking in pets, assisting pet owners, scheduling appointments, processing payments, and ensuring that the clinic is a welcoming place. If you have a love for animals and a knack for multitasking, we would love to hear from you!
Responsibilities
Greet pet owners as they arrive
Check in pets for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
Qualifications
Excellent customer service skills
Effective and empathetic communication with clients
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
Spanish-Speaking and / or Fear Free certification is a bonus!