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Service client Jobs in Gilbert, AZ

Last updated: 1 day ago
  • Promoted
Client Service Representative

Client Service Representative

BanfieldChandler, AZ, United States
Full-time
SUMMARY OF JOB PURPOSE AND FUNCTION.The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in te...Show moreLast updated: 6 days ago
  • Promoted
Client Service Representative

Client Service Representative

Dexianchandler, AZ, United States
Full-time
Title : Banking Customer Service Representative.Role responsibilities include processing / researching new bank accounts and account maintenance service requests. Individuals at this level are expected...Show moreLast updated: 9 days ago
  • Promoted
Manager of Client Service

Manager of Client Service

PrideStaffTempe, ARIZONA
$55,000.00–$80,000.00 yearly
Full-time
Quick Apply
The Manager of Client Service and Inside Sales is responsible for client retention, account expansion, and optimizing the client service process. This role focuses on building strong client relation...Show moreLast updated: 5 days ago
  • Promoted
Food Service Client Coordinator

Food Service Client Coordinator

Vertex EducationChandler, AZ, United States
Full-time
Be the one who makes a difference!.At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education s...Show moreLast updated: 2 days ago
CLIENT SERVICE MANAGER

CLIENT SERVICE MANAGER

All Ways Caring HomeCareMESA, AZ, US
$20.00 hourly
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...Show moreLast updated: 30+ days ago
Client Service Associate

Client Service Associate

JPMorgan Chase Bank, N.A.Tempe, AZ, US
Full-time
Be a trusted advisor to our Commercial Bank clients.Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cas...Show moreLast updated: 4 days ago
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Commercial Lines Client Service Agent

Commercial Lines Client Service Agent

The Arizona GroupMesa, AZ, United States
$31.25–$37.50 hourly
Full-time
The Arizona Group is an Arizona-based Independent Insurance Agency and is seeking an experienced Commercial Lines Client Service Agent who can perform back end processing for our Commercial Team.Th...Show moreLast updated: 2 days ago
  • Promoted
Client Outreach & Customer Service Specialist

Client Outreach & Customer Service Specialist

Wax Center PartnersTempe, AZ, United States
$18.00–$29.00 hourly
Full-time +1
Join Our Team as a Client Outreach & Customer Service Specialist!.Are you ready for a career where every day is filled with the opportunity to make someone feel confident, beautiful, and empowered?...Show moreLast updated: 3 days ago
Client Service Consultant

Client Service Consultant

BOK FinancialTempe, AZ, US
Commercial Banking; Treasury Services.Pay Transparency Salary Range : .BOK Financial Corporation Group includes BOKF, NA. BOK Financial Securities, Inc.BOK Financial Private Wealth, Inc.BOKF, NA oper...Show moreLast updated: 8 days ago
  • Promoted
Client Service Representative

Client Service Representative

Dexian - DISYSChandler, AZ, US
Full-time
Title : Banking Customer Service Representative.Role responsibilities include processing / researching new bank accounts and account maintenance service requests. Individuals at this level are expected...Show moreLast updated: 1 day ago
  • Promoted
Client Service Manager

Client Service Manager

VirtualVocationsGilbert, Arizona, United States
Full-time
A company is looking for a Client Service Manager-ESOP.Key ResponsibilitiesManage ESOP sponsored plans and enhance client relationships to contribute to retention and profitabilityConsult with clie...Show moreLast updated: 19 days ago
Client Service Representative

Client Service Representative

Crossroads Veterinary HospitalGilbert, AZ, US
When you love what you do, you'll never work a day in your life! That's our motto at Crossroads Veterinary Hospital!!.The Customer Service Representative contributes to the success of a high-perfor...Show moreLast updated: 30+ days ago
Client Service Representative

Client Service Representative

VCATempe, AZ
Full-time
VCA University Animal Hospital is a complete small animal veterinary facility and a full-service boarding facility.We offer many important specialty services such as laser surgery, dentistry, digit...Show moreLast updated: 30+ days ago
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMesa, AZ, US
Full-time
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 5 days ago
Client Service Associate

Client Service Associate

Bank of AmericaChandler
Full-time
Client Service Associates will be co-located at a central site, and will provide shared support for advisors who have a short term need. CSAs will report into the Market CRM, though day-to-day will ...Show moreLast updated: 30+ days ago
Client Service Representative / Customer Service

Client Service Representative / Customer Service

LHHChandler, Arizona
$21.00–$24.00 hourly
Are you looking for a career and not just another Customer Service job? Tired of being told about career advancement only to be disappointed with none? If this sounds too familiar we’d love to spea...Show moreLast updated: 30+ days ago
Client Service Associate

Client Service Associate

JPMorgan Chase & Co.Tempe, AZ, United States
Full-time
Be a trusted advisor to our Commercial Bank clients.Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cas...Show moreLast updated: 30+ days ago
  • Promoted
Client Service Representative

Client Service Representative

VCA Animal HospitalsTempe, AZ, United States
Full-time
VCA University Animal Hospital is a complete small animal veterinary facility and a full-service boarding facility.We offer many important specialty services such as laser surgery, dentistry, digit...Show moreLast updated: 21 days ago
Client Service Representative

Client Service Representative

BanfieldChandler, AZ, United States
6 days ago
Job type
  • Full-time
Job description

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

ESSENTIAL RESPONSIBILITIES AND TASKS

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

THE FIVE PRINCIPLES

  • Quality – The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency – We use resources to the full, waste nothing and do only what we can do best.
  • Freedom – We need freedom to shape our future; we need profit to remain free.
  • HIRING QUALIFICATIONS / COMPETENCIES Leadership

  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional

  • Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management
  • CAPABILITIES AND EXPERIENCE (CAN DO)

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
  • ATTITUDES (WILL DO)

  • Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence – Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
  • SPECIAL WORKING CONDITIONS

    Ability to work at a computer for long periods of time.

  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication / controlled substances.
  • EXPERIENCE, EDUCATION AND / OR TRAINING

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
  • WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

    Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.