Service consultant Jobs in Oakland, CA

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

RESPONSIBILITIES

• Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.
• Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.
• Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.
• Coordinate and oversee service account internal and vendor loss control activities, provide feedback and coaching to maximize performance based on predetermined standards.
• Determines how best to align internal and/or specialist service providers based on technical skill sets.
• Responsible for performing account coordination, directing work, quality assurance, problem solving and solutions management.
• Act as an underwriting and customer technical resource for key industries, casualty lines of coverage including products liability to help make better informed pricing decisions.
• Assist in pre-sale meetings with large, high-profile accounts.

QUALIFICATIONS:

• At least 10+ years of risk assessment, commercial insurance operations or private industry risk management role.
• Thorough knowledge of commercial insurance coverage’s & underwriting process.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships.
• Demonstrated ability to identify and set priorities and commit to and meet deadlines in a fast-paced self-starting environment.
• Demonstrated success in team building, multi-tasking, problem solving and conflict resolution. Excellent coaching and mentoring skills.
• A deep understanding of Product Liability exposures, controls and experience preferred.
• The complexity and/or size of book of business is significant. Account management experience is preferred. The candidate will generally work as a member of a team but depending on scope of assigned duties and services may be assigned to his or her own project and/or oversee projects, tasks and training of others within assigned specialty.
• Candidates must be comfortable working directly with underwriters, brokers, and insureds.
• Candidates must have excellent planning and negotiating skills; strong verbal, written and interpersonal skills; and advanced proficiency in computer applications and software.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc. are desirable but not required.

This role can be based near a Starr Office anywhere in the United States

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Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.