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Service coordinator Jobs in El Monte, CA

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Service coordinator • el monte ca

Last updated: 3 days ago

Customer Service Coordinator

Astrophysics Inc.City of Industry, CA, United States
Full-time

X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology.Our systems protect critical infrastructure in over 150 countries, serving ai... Show more

Recruiting Coordinator

Reliable Resources AgencyEast Los Angeles, California, United States
$20.00 hourly
Full-time
Quick Apply

We are looking for Recruiting Coordinator to support our recruiting team.This role is ideal for someone highly organized with strong communication skills and an interest in talent acquisition.Sched... Show more

Philanthropy Coordinator

Foothill Family ServicePasadena, CA, United States
Full-time

The Philanthropy Coordinator supports fundraising operations through donor relations, database management, event coordination, and administrative support.This role requires strong organizational sk... Show more

Account Customer Service Coordinator

RyderCity Of Industry, CA, US
$20.00 hourly
Full-time

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.We are immediately hiring for a Account Customer Service Coordinator to join our Walnut, CA team.Apply here to... Show more

Future Opening: Property Service Coordinator

Real Property ManagementPasadena, CA, United States
$17.00 hourly
Full-time

We are searching for a dedicated and driven Property Service Coordinator for Real Property Management.The Property Service Coordinator is responsible for managing the business' maintenance division... Show more

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersSouth Whittier, California
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Coordinator, Recruiting

Markwins Beauty BrandsCity Of Industry, CA, United States
$22.00 hourly
Full-time

Hourly Position Type Full Time Education Level 4 Year Degree Category Human Resources.The Recruiting Coordinator reports directly to the Sr.Corporate Recruiter and is responsible for providing admi... Show more

Service Desk Coordinator

Paul Mitchell SchoolsPasadena, CA, USA
$18.04 hourly
Full-time
Quick Apply

Are you the kind of professional who thrives at the center of the action, where people, service, and creativity collide? Paul Mitchell The School Pasadena is seeking a full-time Service Desk Coordi... Show more

Maintenance Coordinator

CEMCO, LLCCity Of Industry, CA, United States
Full-time

Under the general direction of the Maintenance Supervisor, the Maintenance Coordinator is responsible for planning, coordinating, and supporting maintenance activities at the assigned manufacturing... Show more

Program Coordinator

PM2CMMonterey Park, CA, US
$60,000.00–$70,000.00 yearly
Full-time
Quick Apply

PM2CM is a leading project management company that specializes in providing outstanding project management services.We work with clients across various industries to successfully plan, execute, and... Show more

Production Coordinator

Pnw Usa IncCITY OF INDUSTRY, CA, US
$20.00 hourly
Full-time

We are looking for a garment production coordinator to join our growing team!.Follow up orders to ensure on-time delivery and quality.Communicate with sales, factories, supplies and clients.Track a... Show more

Auto Repair Service Coordinator

Tire ProsMontebello, CA, USA
$22.00 hourly
Full-time
Quick Apply

Rev up your career with Tire Pros in Montebello, CA! We're seeking a passionate full-time Auto Repair Service Coordinator to join our team and drive customer satisfaction to new heights.Enjoy compe... Show more

Order Coordinator

The Right HireSanta Fe Springs, CA, US
Full-time
Quick Apply

Furniture Company in Santa Fe Springs is looking for a Order Coordinator.Be able to effectively communicate through email.Customer Service Experience with a positve attitude.Assist with Returns fro... Show more

Facilities Coordinator

SUNWEST FACILITY SERVICES LLCWhittier, CA, US
$19.00 hourly
Full-time

About SunWest Facility Services.SunWest Facility Services is a growing facilities maintenance and construction company serving commercial clients throughout California and across the United States.... Show more

IT Coordinator - Technology Project Coordinator

K2 Staffing, LLCMonterey Park, CA, United States
Full-time

Technology Project Coordinator.Our client is seeking a highly organized and technically driven Technology Project Coordinator to support bond-funded technology projects within the Los Angeles Commu... Show more

Program Coordinator

Government JobsEl Monte, CA, United States
Part-time

Under direction, assists in planning, organizing, and coordinating one or more recreation programs and/or facilities; programs may include but are not limited to senior, adult, and youth recreation... Show more

Service Coordinator

RHFBaldwin Park, CA , US
Full-time +1

This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents.There is an immediate opening for a.Central Met... Show more

Social Service Coordinator - Pine Grove

Pinegrove Healthcare and Wellness CentreSan Gabriel, CA
Full-time

Pinegrove Healthcare and Wellness Centre -.Social Service Coordinator QUALIFICATIONS.A Bachelors Degree in Social Work or a human services field (LSW required in TX Centers); and one year of superv... Show more

>>> Inside Sales/Customer Service/Outreach Center Coordinator

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCSOUTH EL MONTE, CA, US
$18.00 hourly
Part-time

Competitive Compensation + productivity bonus.We are seeking a friendly and professional with Inside Sales experience to join our team.In this role, you will take inbound and outbound calls, commun... Show more

Scheduling Coordinator/Treatment Coordinator

Heritage DentalSanta Fe Springs, California, United States
$20.00 hourly
Full-time
Quick Apply

We are seeking an experienced Scheduling Coordinator/ Treatment Coordinator to join our team.The ideal candidate will be outgoing and professional.Two (2) years of successful dental front office ex... Show more

People also ask
Customer Service Coordinator

Customer Service Coordinator

Astrophysics Inc.City of Industry, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Astrophysics Inc. is a global leader in X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology. Our systems protect critical infrastructure in over 150 countries, serving airports, government buildings, military bases, and more. We are a fast-growing, dynamic company seeking a Customer Service Coordinator to join our headquarters in City of Industry, CA.

Job Summary:

The Customer Service Coordinator serves as the first point of contact for all incoming service inquiries, directing customer calls and emails to the appropriate technician. This role is essential in ensuring prompt, accurate communication and maintaining a positive customer experience. The representative supports the service team by managing claims, following up with customers, and tracking resolution progress.

Essential Functions:

  • Manage daily customer service operations, receiving and directing customer inquiries by phone and email to the appropriate technician or internal team.
  • Collect and document essential customer information, including serial numbers, contact details, and a summary of the issue.
  • Enter and manage service claims in HubSpot CRM, ensuring accuracy and timely updates.
  • Follow up on open claims and provide customers with updates until resolution is reached.
  • Monitor and respond to incoming emails, ensuring all communication is timely and professional.
  • Conduct follow-up calls and surveys after installations or service visits to gather customer feedback.
  • Process service claims and orders ensuring timely closure of claims, escalating delays when necessary.
  • Make and manage a high volume of calls while maintaining professionalism and customer focus.
  • Submit regular reports to management summarizing claim activity, response times, and customer feedback.
  • Collaborate with team members and technicians to streamline internal communication and improve service response time.
  • Monitor service performance and maintain key metrics, preparing routine reports to support operational visibility.
  • Provide timely feedback to management on service failures and customer concerns.
  • Follow all applicable Quality Management System documents (ISO9001:2000); work in compliance with the Quality Policy and to ensure that the Quality Objectives are met.

Education and Experience:

  • Associate’s Degree or equivalent.
  • 0-2 years of related experience.
  • Equivalent combination of education and experience.
  • Bilingual in Spanish is a plus.
  • Previous customer service experience in a call center or technical environment preferred.
  • Proficiency with CRM platforms such as HubSpot.
  • Strong verbal and written communication skills.
  • Excellent organizational and follow-up abilities.
  • Fast and accurate typing skills.

Position Type/Expected Hours of Work:

  • Non-exempt
  • Full-Time
  • Hours: 8am – 5pm
  • (Hours subject to change depending on the needs of the business)

Benefits & Perks:

  • Excellent medical, dental and vision benefits
  • 401K plan with 4% employer match
  • 11 paid holidays, 10 PTO days
  • Free donuts on Fridays, company luncheons and year end party!

Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today!

Equal Opportunity Employer

Astrophysics Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. For accommodation requests, please contact Human Resources at (909) 598-5488.