Service coordinator Jobs in Glendale, AZ

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Summary :

Under the direction of the Service Manager, the Service Coordinator will coordinate part manufacture with in-house and subcontracted sources, develop professional repair scopes of supply with inspection details and pictures that can be presented to the customer in the form of a quote, communicate effectively and consistently with internal and external clients, coordinate repair projects, provide quotes or estimates for pump repairs.

Responsibilities of the Service Coordinator include, but are not limited to :

• Schedules and dispatches shop field service technicians
• Assigns duties to service technicians
• Prepares quotes on service jobs
• Enters sales orders for service jobs
• Orders parts for service jobs
• Assigns labor to service jobs
• Invoices service jobs
• Insures that service jobs are progressing according to schedule
• Assists Shop Manager on the evaluation of service technicians
• Inspects service jobs to verify conformance with company standards and / or customer specifications
• Makes sure that service technicians perform duties according to company safety policy

Qualifications of the Service Coordinator include, but are not limited to :

Additional Information :

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including : Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE / M / F / D / V