Service delivery manager Jobs in Hartford ct

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

All candidates should make sure to read the following job description and information carefully before applying.

Job Category Data Analytics Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range $111,600.00 - $184,200.00 Target Openings 1 What Is the Opportunity?

At Travelers, we're focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data into insights with well-designed data assets and effective, compelling dashboards and visualizations. As the Sr Manager, Business Insights Delivery, you will work to identify solutions and come to a consensus on the best way to achieve it by ensuring the team understands the tools and technologies available to deliver on business insights most efficiently. You may manage a team of Insights Delivery professionals while leading the adoption of development standards and guidelines. You will coordinate with business partners to prioritize, maintain progress, and timely delivery, while ensuring the execution strategy ties back to the long-term roadmap. This position may direct a team of data and analytic professionals.

What Will You Do?

• Drive and contribute to the building, execution, and adoption of insights delivery solutions among business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability. Contribute thought leadership to semantic layer and material view design and builds.
• Accountable for the selection of solution design options which includes the coordination with developers and architecture to map and present solutions, communicate timelines, and impact to business value and information delivery.
• Collect detailed requirements and regularly update business partners on development progress and expectations.
• Partner with the Architecture team to assess and understand the patterns necessary to achieve the best outcome.
• Review and provide feedback to developers on solution options and design execution to inform proposals and how they fit into the broader delivery strategy.
• Provide feedback on the design of the broader insights portfolio and its ability to address business problems.
• Review and approve code and insights delivery to production environments.
• Coach and aid in the skill development of the team.
• Align solution design to enterprise data management, security, and governance controls.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

What is a Must Have?

What Is in It for You?

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http : / / careers.travelers.com / life-at-travelers / benefits / .

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