Service delivery manager Jobs in Miami, FL
Last updated: 13 hours ago
If you enjoy wearing many hats,.Senior Service Delivery Manager.This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject ma...Show moreLast updated: 30+ days ago
DEUTZ is one of the world's leading manufacturers of innovative drive systems.Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrain...Show moreLast updated: 1 day ago
We are on a mission to become the leading force in residential property management services.The global residential property management industry is currently undergoing a digital transformation and ...Show moreLast updated: 14 days ago
RK&K is currently seeking a Project Manager to lead our Florida based Alternative Delivery team, position to be based in Orlando or Tampa.
As a Project Manager in our Alternative Delivery division, ...Show moreLast updated: 13 hours ago
Braman Miami is currently seeking a dynamic and experienced.Most competitive salary in the industry.Medical, dental and vision plan.
Accident & critical illness insurance.Employee Lease programs and...Show moreLast updated: 1 day ago
Location : Miami,FL,United States.Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day.As part of th...Show moreLast updated: 1 day ago
We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience.
The Service Manager is passionate about providing Guests with ...Show moreLast updated: 30+ days ago
We are looking for a career-minded professional to lead our Service Department for our Miami Dealership.This role reports to the General Manager and is empowered to profitably grow our service busi...Show moreLast updated: 3 days ago
ASP - America's Swimming Pool Company is America's premier swimming pool service company.We have been operating for over 15 years with an outstanding reputation.
We pride ourselves on providing reso...Show moreLast updated: 1 day ago
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.
Please apply if interested and qualified.Please note that only qualif...Show moreLast updated: 2 days ago
Field Delivery Guide / Customer Service Guide.Customer experience is at the forefront of how we create beautiful memories that our customers will love.
This role requires a high level of energy, ini...Show moreLast updated: 3 days ago
CINÉPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS “CINÉPOLIS LUXURY CINEMAS” AND “CINÉPOLIS” THEATER CONCEPTS.AS A CINÉPOLIS TE...Show moreLast updated: 30+ days ago
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.In addition to having a positive impact on the people and communities we serve, asso...Show moreLast updated: 30+ days ago
Are you brilliant and passionate about solving complex cyber and IT compliance problems for your clients? Do you have 5+ years of experience as a manager working for an IT compliance and cybe...Show moreLast updated: 30+ days ago
Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can ac...Show moreLast updated: 30+ days ago
Manage a shop servicing the powersports industry.Hire, retain, train, and manage service staff.Be the customer facing representative.
Set appointments and manage scheduling for technicians.Manage de...Show moreLast updated: 3 days ago
Holland America Line has been exploring the world since 1873.Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guest...Show moreLast updated: 30+ days ago
This position is primarily responsible for overseeing the entire lifecycle of customer service orders, ensuring seamless management from order acceptance through to billing.The individual in this r...Show moreLast updated: 4 days ago
Senior Service Delivery Manager
TD SYNNEXRemote FL, USRemote
Full-time
- Promoted
Service Sales Manager
DEUTZMiami, FL, United StatesFull-time
- Promoted
Service Desk Manager
ODEVO US OPCO LLCMiami, FL, USFull-time
- Promoted
- New!
PROJECT MANAGER, ALTERNATIVE DELIVERY
Rummel Klepper and KahlFL, United StatesFull-time
Service Delivery Manager
HCLTechFlorida , USA Service Delivery ManagerService Delivery Manager is accountable for managing service delivery of client account and promoting new business growth continuous improvement of productivity, service qua...Show moreLast updated: 30+ days ago
Service Delivery Engineer
Expert Technology ServicesFL, United States- Promoted
Automotive Service Manager
Braman MiamiMiami, FL, United States$160,000.00 yearly
Full-time
- Promoted
Service Sales Manager
Schindler Elevator CorporationMiami, FL, United StatesFull-time
Service Manager
PopeyesNorth Miami, FL, USFull-time
- Promoted
Service Manager
Nextran Truck CentersMiami, FL, USFull-time
- Promoted
GENERAL MANAGER / SERVICE MANAGER
America's Swimming Pool CompanyFL, United States$50,000.00–$60,000.00 yearly
Full-time
- Promoted
Contact Center Delivery Manager
Apex SystemsMiami, FL, United StatesPermanent
- Promoted
Field Delivery Guide / Customer Service Guide
eTeamMiami, FL, United States$22.00 hourly
Full-time
Service Manager
Cinépolis Cinemas USAMiami, FLFull-time
IT Service Delivery Manager
Florida Cancer SpecialistsFloridaRemote
Full-time
- Promoted
GRC Service Delivery Practice Lead
ElevateCoral Gables, FL, USFull-time
Sr. Project Manager - Service Delivery
Omnicell, IncMiami, FL, United StatesFull-time
- Promoted
Service Manager
BMS PartnersHialeah, FL, USFull-time
Service Delivery Lead- Hybrid
Princess CruisesMiami, FL, United States$62,600.00–$84,500.00 yearly
Full-time
- Promoted
Service Delivery Specialist / Project Management
Talent GroupsMiami, FL, United StatesFull-time
Senior Service Delivery Manager
TD SYNNEXRemote FL, US30+ days ago
Job type
- Full-time
- Remote
Job description10+ years relevant experience with comprehensive understanding of customer agreements and program requirements Identifies root causes and leads issue resolution with minimal supervision. Manages program documentation, reporting, and service level tracking Collaborates with clients and internal teams for continuous improvement Oversees financial management and compliance with governance and regulatory requirements Manages scope changes and ensures adherence to change control processes Excellent communication skills for presentations and facilitating group interactions Strong problem-solving ability and decision-making skills Demonstrates leadership, adaptability, and organizational skillsWillingness to travel and interact effectively across diverse identities. Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
About the role
If you enjoy wearing many hats, Senior Service Delivery Manager might be your niche! This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject matter expert, and customer advocate. This role is responsible for the execution of client programs and opportunities once awarded. Working closely with sales and the global project management office (GPMO), the Senior Service Delivery Manager leads the knowledge transfer of the program requirements, financial model and goals as negotiated in the contract(s), master service agreement(s) and statement of works. In alignment with the customer, the Senior Service Delivery Manager defines the processes and, implements the program framework utilizing project / program planning tools, financial and workload forecasting methods and, internal coordination with other departments and the execution of the program. This role is responsible for communicating the program status and raising issues / challenges to management and supporting departments.
What you'll do
- Manage the customer expectations and serve as the escalation point for the customer
- Identify continuous improvement opportunities post-implementation
- Owns the overall relationship with the assigned customers, customer satisfaction, program(s) profitability, while adhering to contract requirements and service levels
- Owns the overall customer relationship for one or more of Shyft’s largest customers and / or business global account and all associated programs and has overall ownership for the customer profitability
- Primary day to day interaction and contact with the customer who has responsibility for implementation and ongoing management of the customer program (25%)
- Understand and execute to all contracts, master services agreement(s) and statements of work (35%)
- Track and meet customer program profitability goals (30%)
- Monitor and report adherence to contracted SLA’s (10%)
- Manage two additional team members.
What we're looking for
Working Conditions
Consistent non-standard work or overtime as business requires.
On-call availability required as necessary.
Professional, office environment.
Remote / Work-from-home.
Frequent Travel Required (25-50%).
What’s In It For You?