Service desk analyst Jobs in Carrollton, TX
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Service desk analyst • carrollton tx
Last updated: 6 hours ago
At MB2 Dental, we are committed to delivering outstanding customer service and ensuring the seamless operation of the technology that supports our practices.We are seeking a dependable, customer-or...Show moreLast updated: 20 days ago
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry.Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and ...Show moreLast updated: 30+ days ago
National Indoor RV Centers is seeking a friendly and professional Receptionist to join our team! This role is crucial in creating a positive first impression for our customers and ensuring the smoo...Show moreLast updated: 27 days ago
Handles more complex financial analysis and partners with business units to drive decisions.Works with limited supervision.As a Financial Analyst, you will collaborate with the finance manager to p...Show moreLast updated: 4 days ago
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people.The industry’s brightest talent drive our efforts to deliver purposeful w...Show moreLast updated: 8 days ago
Be friendly and inviting to our guests in person and over the phone.Track availability and assign lanes, shoes & other equipment Prepare for leagues Ring sales at the counter and follow our cash co...Show moreLast updated: 6 hours ago
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objecti...Show moreLast updated: 18 days ago
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign.Serenity Healthc...Show moreLast updated: 30+ days ago
At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home.If you share our vision, we invite you to be one of us! ...Show moreLast updated: 21 days ago
The Manager – Service Desk is an accountable, hands-on technology leader responsible for the operational excellence, performance, and continual improvement of the Service Desk.This role demands a s...Show moreLast updated: 22 days ago
The Credit Analyst (Associate) will be tasked with reviewing diligence reports from various TPRs (third party reviews) as well as managing a pipeline of loans by partnering with our correspondent o...Show moreLast updated: 15 hours ago
MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct de...Show moreLast updated: 30+ days ago
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure...Show moreLast updated: 30+ days ago
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.Established in 1988 as a family-owned business, ...Show moreLast updated: 22 days ago
Description:* Specific duties of this position include, but are not limited to: Provide 1st and 2nd level support for firm approved applications and technology equipment.Deliver high-level custom...Show moreLast updated: 30+ days ago
Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness.Restore delivers expert guidance and an extensive array of cutting-edge health...Show moreLast updated: 10 days ago
Texas Hotel Management is currently seeking a friendly and professional Hotel Front Desk Agent (Part Time) to join our dedicated team.As a Hotel Front Desk Agent, you will be the first point of con...Show moreLast updated: 29 days ago
Job Posting Overview Generate data-driven insights and leads client’s thinking in how to action/profit from those insights.The Analyst will be responsible for providing actionable analysis of inter...Show moreLast updated: 30+ days ago
Service Desk Agent
MB2 DentalCarrollton, Texas, United StatesFull-time
Quick Apply
Front Desk
Jefferson Dental and OrthodonticsLewisville, TX, USFull-time
Quick Apply
Front Desk Receptionist
National Indoor RV CentersLewisville, TX, USFull-time
Financial Analyst
Overhead Door CorporationLewisville, USFull-time
Transformation Analyst
Marsh McLennan CompaniesWalnut Hill Lane,DallasFull-time
- Promoted
- New!
Greeter / Counter Desk Attendant
Lucky Strike LanesLewisville, TX, United StatesFull-time
Front Desk Agent
Courtyard by Marriott Dallas Richardson at Spring ValleyCourtyard by Marriott Dallas Richardson at Spring Valley Richardson, TXFull-time
Front Desk Receptionist
Serenity Mental Health CentersFarmers Branch, TX, USFull-time
Quick Apply
Safety Analyst
NFMThe Colony, TX, USFull-time
Manager, Service Desk
NewrezCoppell, TXFull-time
- New!
Credit Analyst
BurnsSearch, LLCTX-Las Colinas, USAPermanent
- Promoted
Front Desk
TradeJobsWorkforce75287 Dallas, TX, USFull-time
Hotel Front Desk Clerk
Four Points Sheraton DFW Airport NorthCoppell, TX, USFull-time
Part Time Front Desk Agent (Weekend)
Hampton Inn ColonyThe Colony, TX, USPart-time
Help Desk Support - Hybrid
TEKsystemsCarrollton, TX, USAFull-time
Front Desk/Sales Rep Full Time
Restore Hyper WellnessIrving, Texas, United States, 75063Full-time
Quick Apply
Hotel Front Desk Agent (Part Time)
Texas Hotel ManagementLewisville, TX, USPart-time
Quick Apply
INSIGHTS ANALYST
CrossmarkLewisville, Texas, USFull-time
- general dentist (from $ 195,000 to $ 245,000 year)
- associate dentist (from $ 200,000 to $ 239,113 year)
- dentist (from $ 50,000 to $ 237,500 year)
- cloud architect (from $ 140,000 to $ 230,940 year)
- environmental (from $ 46,424 to $ 225,000 year)
- flight engineer (from $ 168,307 to $ 221,537 year)
- software development manager (from $ 165,000 to $ 206,400 year)
- model (from $ 26,813 to $ 205,385 year)
- modeler (from $ 192,026 to $ 205,385 year)
- dog groomer (from $ 42,375 to $ 200,000 year)
- New York, NY (from $ 47,663 to $ 75,000 year)
- Fairfield, CA (from $ 54,631 to $ 74,374 year)
- Los Angeles, CA (from $ 50,700 to $ 73,840 year)
- Chicago, IL (from $ 50,000 to $ 67,500 year)
- Houston, TX (from $ 42,500 to $ 60,000 year)
- Phoenix, AZ (from $ 40,518 to $ 60,000 year)
- Philadelphia, PA (from $ 50,000 to $ 57,573 year)
The average salary range is between $ 41,132 and $ 70,883 year , with the average salary hovering around $ 51,681 year .
Service Desk Agent
MB2 DentalCarrollton, Texas, United States20 days ago
Job type
- Full-time
- Quick Apply
Job description
Key Responsibilities:
Qualifications & Experience:
At MB2 Dental, we are committed to delivering outstanding customer service and ensuring the seamless operation of the technology that supports our practices. We are seeking a dependable, customer-oriented Service Desk Agent to join our IT Support team. This role is responsible for providing first-level technical support, resolving common IT issues, and ensuring a positive service experience for all internal users. The ideal candidate is organized, communicative, and eager to grow in a fast-paced, HIPAA-compliant environment.
MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more.
Key Responsibilities:
Frontline Technical Support:
- Serve as the first point of contact for IT support requests through phone, chat, email, and deskside interactions.
- Troubleshoot and resolve frontline support issues, including:
- User accounts, passwords, and access problems.
- Workstations, laptops, and mobile devices.
- Printers, scanners, phones, and other peripherals.
- Basic application functionality and configuration.
- Escalate more complex or advanced issues to higher‑level support or specialized teams, ensuring all documentation is clear and complete.
Service Desk Operations:
- Accurately document all incidents and service requests within the Service Desk ticketing system.
- Prioritize and respond to tickets within established SLAs.
- Follow existing SOPs and contribute to process improvements.
- Maintain clear communication with end users regarding the status and resolution of their requests.
System & Account Support:
- Assist with new‑hire setup, including workstation prep, account creation, and equipment assignment.
- Perform basic Active Directory tasks, including password resets and group membership updates.
- Support Office 365 applications, including Outlook, Teams, and OneDrive.
Hardware & Inventory Coordination:
- Assist in imaging, configuring, and deploying end-user devices.
- Track IT assets and update records accurately.
- Prepare and ship equipment to remote users as required.
Knowledgebase & Documentation:
- Follow internal knowledge base articles to ensure consistent resolutions.
- Provide suggestions to improve documentation based on daily support experience.
Compliance & Best Practices:
- Maintain awareness of HIPAA requirements and handle all data with confidentiality and professionalism.
- Follow cybersecurity policies, including verification procedures and safe‑handling practices.
Qualifications & Experience:
Required:
- 2+ years of IT support or help desk experience.High School diploma or GED.
- Strong verbal and written communication skills.
- Customer‑service oriented with a friendly, professional demeanor.
- Basic understanding of Windows 10/11 environments.
- Ability to multitask and manage time effectively in a fast-moving service environment.
- A willingness to learn and take on new challenges.
- Ability to lift/move up to 50 lbs. for equipment deployment.
Preferred:
- Familiarity with:
- Office 365.
- Active Directory (password resets, account lookups).
- Ticketing systems.
- Remote support tools.
- Experience in healthcare/dental office environments is a plus.
Work Schedule
- On-site position.
- Monday to Friday (8 am–5 pm or 9 am–6 pm depending on shift).
- May require occasional after-hours support depending on business needs.
MB2 Dental Solutions, LLC is an equal opportunity employer.