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Service desk analyst Jobs in Charlotte, NC

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Service desk analyst • charlotte nc

Last updated: 2 days ago
  • Promoted
Front Desk / Customer Service Representative

Front Desk / Customer Service Representative

Goldfish Swim SchoolCharlotte, NC, US
Full-time
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly ...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Supervisor

Front Desk Supervisor

Hyatt Centric SouthPark CharlotteCharlotte, NC, US
Full-time
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a Hotel Front Desk Manager to lead our already fantastic team.You'll be respo...Show moreLast updated: 20 days ago
Service Desk Technician

Service Desk Technician

Charlotte Latin SchoolCharlotte, NC
Full-time
Charlotte Latin School has an exciting opportunity for a Service Desk Technician.The Service Desk position assists all members on campus with technical support and guidance in the selection, use, a...Show moreLast updated: 30+ days ago
Disclosure Desk Analyst

Disclosure Desk Analyst

NVR Inc.Charlotte, NC
Full-time
Ensure all required loan disclosures have been completed and are being disclosed within Service Level Agreements and Regulatory Disclosure Requirements timeframes. Monitor individual workflow pipeli...Show moreLast updated: 30+ days ago
Service Desk Associate

Service Desk Associate

Apex SystemsCharlotte, NC
Full-time +2
Quick Apply
Duration : 3 month contract to hire.Our client is hiring technically savvy and motivated people to provide excellent .This full-time, entry-level position is geared for those looking to start and gr...Show moreLast updated: 30+ days ago
Service Desk Coordinator

Service Desk Coordinator

Paul Mitchell SchoolsCharlotte, NC, USA
Full-time
Quick Apply
Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.O...Show moreLast updated: 21 days ago
Guest Service Consultant - Front Desk Sales

Guest Service Consultant - Front Desk Sales

Massage HeightsCharlotte, NC
Full-time
Professional and Safe Environment.Competitive pay and commission!.Schedule / Expected Work Hours : .Full time shifts are available after training has been completed and mastered.Must be able to work ...Show moreLast updated: 22 days ago
Dental Customer Service / Front Desk Administrator

Dental Customer Service / Front Desk Administrator

Dentistry of the CarolinasCharlotte, NC, USA
Full-time
Quick Apply
Dental Customer Service / Front Desk Administrator - University.We are seeking a Dental Customer Service / Front Desk Administrator to work at our University office who has experience in the following ...Show moreLast updated: 28 days ago
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FRONT DESK AGENT

FRONT DESK AGENT

The BallantyneCharlotte, NC, United States
Full-time
Reports To : Front Office Manager.An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of ...Show moreLast updated: 3 days ago
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FRONT DESK AGENT

FRONT DESK AGENT

Island Hospitality ManagementCharlotte, NC, United States
Full-time
Our team is looking to add an upbeat.To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fa...Show moreLast updated: 3 days ago
  • Promoted
Support Analyst

Support Analyst

TEKsystemsCharlotte, NC, US
Full-time
An industry-leading financial organization is seeking to hire a team of consultants to support customers with processing / underwriting related to the Paycheck Protection Program (PPP).Daily respon...Show moreLast updated: 11 days ago
Service Desk Technician

Service Desk Technician

NAVEXCharlotte
Full-time
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. At NAVEX, we’re making the world a better plac...Show moreLast updated: 30+ days ago
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Front Desk Representative

Front Desk Representative

Hustle Notice BizCharlotte, NC, US
Full-time
We are seeking a friendly, professional, and organized Front Desk Representative to join our team.The ideal candidate will be the first point of contact for our clients, visitors, and team members,...Show moreLast updated: 30+ days ago
Front Desk Associate

Front Desk Associate

Crunch Fitness - CR HoldingsCharlotte, NC, US
Full-time
Quick Apply
Front Desk Associate- Steele Creek Club ​ Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one o...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk

Front Desk

MarriottCharlotte, NC, United States
Full-time
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first ...Show moreLast updated: 7 days ago
Help Desk Analyst

Help Desk Analyst

TalentBridgeCharlotte, North Carolina, US
Full-time
Quick Apply
The Help Desk Analyst will assist instore and corporate associates who experience any procedural or operating difficulty with the use of IT applications, products or services.This person represents...Show moreLast updated: 2 days ago
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Front Desk / Customer Service Representative

Front Desk / Customer Service Representative

Goldfish Swim SchoolCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Responsive recruiter

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits :

  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references / referrals

Requirements :

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • Job Title : Front Desk Customer Service Representative

    Reports to : General Manager / Sales & Service Manager

    FLSA Status : Non-Exempt

    Summary : Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company.

    Duties and Responsibilities :

  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Processes student registrations using effective sales / customer service techniques.
  • Schedules and manages birthday / pool parties. Supervises private party staff.
  • Resolves customer concerns / complaints using a professional approach.
  • Assists members with purchases of merchandise and vending.
  • Greets parents and students as they report to the front desk.
  • Checks in students on the attendance tracking system.
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  • Monitors Snack Shack area and provides guidance to Snack Shack staff.
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Updates informational displays with accurate and timely promotions and literature.
  • Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
  • Makes collection calls to resolve open account problems.
  • Prepares twice daily student lesson schedules for use by instructors and management staff.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  • Fulfills other duties and responsibilities as assigned by the Employer.
  • Education / Experience : High school diploma or GED required. Some college preferred. Two years previous customer service and / or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.

    Certifications and licenses : CPR, First Aid and AED certification required.

    Work Environment : While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

    Compensation : $13.50 per hour

    Tropical Vibes & Impacting Lives!

    You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion Not just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

    When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

    Making Waves with Passion, Purpose & Core Values!

    At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

    We go above and beyond with every detail to create a GOLDEN Experience!

    We believe in nurturing a culture that provides WOW! Customer Service

    We do the right things, make the right decisions and treat people with Integrity

  • Compassion
  • Trust
  • We meet and exceed expectations so you see Extraordinary Results

    We make a big deal about life's accomplishments by remembering to Celebrate!

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.