Service desk analyst Jobs in Chicago, IL
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Service desk analyst • chicago il
Last updated: 11 hours ago
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber di...Show moreLast updated: 30+ days ago
How Your Role Will Shape Our Success.Walker Consultants is seeking a.In this role, youll keep our Service Desk running smoothly, ensure timely resolution of issues, and deliver exceptional support ...Show moreLast updated: 3 days ago
Bachelor's degree in Criminal Justice, Political Science, Finance, or Economics.Strong attention to detail and organizational skills.
Excellent time management and ability to prioritize tasks effect...Show moreLast updated: 4 days ago
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ERC Pathlight is an innovative, rapidly gr...Show moreLast updated: 11 hours ago
Location : 100% remote but must reside within greater Chicago, IL.What you'll do as the Service Desk Analyst.Client Interaction : Respond to incoming service requests via phone, email, and chat in a ...Show moreLast updated: 30+ days ago
IT support and grow into a long-term role.As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.Provide Tier 2 t...Show moreLast updated: 11 hours ago
Keller Postman represents a broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters at the trial and appellate levels in federal and state co...Show moreLast updated: 11 hours ago
Help Desk Analyst - 2 openings, both overnight shift.Chicago, IL - hybrid onsite : 3 days / week onsite in the loop, 2 days work from home.
Saturday 10 : 30 PM to Sunday 9 : 30 AM.Wednesday 10 PM to Thursd...Show moreLast updated: 12 hours ago
The Service Desk Analyst is responsible for providing high quality customer service interactions with the firms end user population via the telephone and email.
They will facilitate and resolve a wi...Show moreLast updated: 22 days ago
Help Desk Contractor – Service Desk Technician | LaSalle Network.Medical, Dental, and Vision insurance offered through LaSalle Network.
Onsite, standard business hours.LaSalle Network is hiring for ...Show moreLast updated: 6 days ago
Belvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago.Our traders work hard to provide liquidity to the market through their market-making activities and...Show moreLast updated: 17 days ago
Service Desk Analyst (Remote - U.Jumpstart your career in the dynamic Legal / IT sector with K2 Services as a Service Desk Analyst!.
We offer a comprehensive training program to every incoming S...Show moreLast updated: 30+ days ago
Help Desk Contractor - Service Desk Technician | LaSalle Network.Medical, Dental, and Vision insurance offered through LaSalle Network.
Onsite, standard business hours.LaSalle Network is hiring for ...Show moreLast updated: 11 hours ago
TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Dental care, urgent care, veterinarian, and medical aesthetics.
Working in partnership with inde...Show moreLast updated: 30+ days ago
Recognized by Gartner in their Modern 4PL Market Guide Redwood Logistics is at the forefront of industry innovation.Our cutting-edge supply chain technology pairs with the expertise of our brillian...Show moreLast updated: 12 days ago
EMPIST is a full-service IT company, providing businesses with the technology they need to succeed.Each day we strive to create a teamwork-led environment that fosters the success of not just our c...Show moreLast updated: 30+ days ago
We offer a flexible working policy that supports a healthy balance between personal and professional well-being.This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect...Show moreLast updated: 30+ days ago
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
We provide an unmatched platform for ...Show moreLast updated: 1 day ago
Service Desk Technician, Chicago, IL.This Service Desk Technician position will provide hands-on technical support related to computer systems, hardware, or software.
This Service Desk Technician po...Show moreLast updated: 30+ days ago
Deal Desk Analyst
DarktraceChicagoFull-time
Service Desk Administrator
Walker ConsultantsChicago, Illinois, United States, 60601Full-time
AML Analyst
Insight GlobalChicago, IL, United StatesFull-time
- Promoted
- New!
Manager IT Service Desk
Eating Recovery CenterChicago, IL, United StatesFull-time
Service Desk Analyst L1
ZonesChicago, IllinoisFull-time
- Promoted
- New!
Help Desk Analyst II
Jobs via DiceChicago, IL, United StatesFull-time +2
- Promoted
- New!
Service Desk Technician
Keller PostmanChicago, IL, United StatesFull-time
- Promoted
- New!
Help Desk Analyst - Overnight shift
1872 ConsultingChicago, IL, United StatesFull-time
Service Desk Analyst
Sidley Austin LLPChicago, Illinois, USAFull-time
Service Desk Technician
The LaSalle Network Inc.Chicago , IllinoisTemporary
IT Service Desk Analyst, 105754 PM
BuiltIn Integration SandboxChicago, Illinois, USAFull-time
Service Desk Analyst - Remote
K2 ServicesChicago, IL, USRemote
Permanent
Quick Apply
- Promoted
- New!
Service Desk Technician
The LaSalle GroupChicago, IL, United StatesPermanent
- Promoted
Service Desk Specialist
TAG - The Aspen GroupChicago, IL, USFull-time
Service Desk Analyst
Redwood LogisticsChicago, Illinois, USAFull-time
Service Desk Analyst
EMPIST LLCChicago, Illinois, United States, 60603Full-time
- Promoted
Senior Deal Desk Analyst
iManageChicago, IL, USFull-time
- Promoted
Senior Deal Desk Analyst
ChannelAdvisorChicago, IL, USFull-time
Service Desk Technician
Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmChicago, IL, USAFull-time
The average salary range is between $ 50,000 and $ 67,500 year , with the average salary hovering around $ 63,000 year .
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- New York, NY (from $ 47,663 to $ 75,000 year)
- Fairfield, CA (from $ 54,631 to $ 74,374 year)
- Los Angeles, CA (from $ 50,700 to $ 73,840 year)
- Chicago, IL (from $ 50,000 to $ 67,500 year)
- Houston, TX (from $ 42,500 to $ 60,000 year)
- Phoenix, AZ (from $ 40,518 to $ 60,000 year)
- Philadelphia, PA (from $ 50,000 to $ 57,573 year)
The average salary range is between $ 41,132 and $ 70,883 year , with the average salary hovering around $ 51,681 year .
Deal Desk Analyst
DarktraceChicago30+ days ago
Job type
- Full-time
Job description4+ years Deal Desk, Finance, Bid Management, Sales Operations and / or Orders Management background Strong knowledge of the end-to-end Quote-to-Cash process, experience with Salesforce and CPQ required. Strong organizational and execution skills and ability to manage competing priorities. Ability to make and drive process improvement recommendations. Excellent analytical and problem-solving skills to enable informed decision making. Expert knowledge of Microsoft Excel and prior experience with modeling and analysis preferred. Ability to drive rapid, but fact-based decision-making with imperfect data. Work successfully in an ambiguous environment. Ability to manage multiple variables / levers, and toggle approach within defined parameters based on customer needs and business objectives. Clear and thoughtful communicator with exceptional critical thinking skills. A self-starter mentality and a desire to make a positive, lasting impact. Ability to handle peak order volume to meet end-of-month and end-of-quarter deadlines. This requires the ability to cover some morning, evening and weekend shifts around the end of each month and fiscal quarter. SFDC CPQ Implementation and roll-out SFDC reporting and dashboard skills Experience with CPQ / CLM Implementation Enjoys change and business evolution 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Life insurance Commuter benefits 401(k)
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.
Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.
For more information on our cutting-edge technology, visit .
Job Summary
Darktrace’s Deal Desk team sits within our Revenue Operations organization and serves as deal advisors to the Sales organization. Our mission is to inspire and influence better strategic decisions while ensuring compliance, efficiency, and scalability.As a Deal Desk Analyst , you will work cross-functionally, collaborating with Sales, Finance, and Legal, to ensure efficient quoting, contracting, and document review with a focus on defining and driving standardization and policy adherence . Teamwork and collaboration are critical to the success of the right candidate. Darktrace seeks a customer-centric attitude and appreciation for working collaboratively in a very fast-paced environment. The desired candidate, preferably with 4+ years of experience in the Deal Desk at a SaaS company, will thrive in environments where uncertainty is common and is skilled in bridging business and sales needs.
Location : The ideal candidate will be local to a Darktrace office in the Central or Eastern time zone.
Key Duties & Responsibilities
- Serve as trusted advisor to the Sales team on deal structure, contracting options, margin analysis and approval processes.
- Act as the first point of escalation and approval on complex deal questions and non-standard requests.
- Review customer contracts and evaluate appropriate revenue recognition treatment in accordance with revenue recognition policies (currently IFRS), collaborating with cross-functional teams including Legal, Sales, Operations and Finance. Summarize key terms, issues and seek approvals, as needed.
- Help evaluate non-standard contract terms and identify relevant accounting, billing, and operational impacts.
- Become a subject matter expert on deal operations and the revenue accounting cycle to identify and implement process improvements.
- Drive adoption of pricing and policy changes as teams scale and new tools are implemented.
- Perform other duties and projects as assigned when needed to support the business.
Qualifications & Experience
Bonus Qualifications
Benefits
#LI-Hybrid