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Service desk analyst Jobs in Houston, TX

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Service desk analyst • houston tx

Last updated: 1 day ago
Service Desk Technician

Service Desk Technician

Insight GlobalHouston, TX, United States
Full-time
An employer in Houston, Texas is looking for a Service Desk Technician.This role will be onsite 5 days a week working alongside a team of 1 locally and team of 8 remotely dealing with level 2 techn...Show moreLast updated: 26 days ago
  • Promoted
Service Desk Field Technician

Service Desk Field Technician

Harris County Department of EducationHouston, TX, United States
Full-time
The Help Desk Technician's role is to ensure proper computer operation so that end users may accomplish business tasks.This includes receiving, prioritizing, documenting, and actively resolving end...Show moreLast updated: 21 days ago
  • Promoted
Front Desk

Front Desk

TradeJobsWorkforce77279 Houston, TX, US
Full-time
MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk

Front Desk

Jefferson Dental and OrthodonticsKingwood, TX, US
Full-time
Jefferson Dental & Orthodontics.We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we've been a trusted f...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk Agent

Service Desk Agent

Syntricate TechnologiesHouston, TX, United States
Full-time
Essential Skills : Service Desk Agent, OSS, AV, SME OSS ITSC SME.We're hiring! connect with us on LinkedIn and visit our Jobs Portal. Minority Business Enterprise (MBE) Certified | E-Verified Corpora...Show moreLast updated: 30+ days ago
Front Desk Representative - Automotive Service Center

Front Desk Representative - Automotive Service Center

D.I.B Automotive GroupSouth Houston, TX, US
Full-time
B Automotive Group – Houston, TX.B Automotive Group is a fast-growing family of automotive repair and service centers across the Houston area, including Yes Auto Fix, Kingwood Tire & Auto...Show moreLast updated: 21 days ago
Service Desk Analyst

Service Desk Analyst

National Trench Safety, IncHouston, TX, US
Full-time
The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals.This ro...Show moreLast updated: 8 days ago
  • Promoted
Service Desk Technician

Service Desk Technician

Enable Resource GroupHouston, TX, United States
Full-time
Applicant must be local to the Dallas / Fort Worth or Houston, TX area •.Enable Resource Group is seeking a mission-minded Service Desk Technician to join our growing team!. Since 2000, Enable Ministry...Show moreLast updated: 25 days ago
IT Service Delivery Analyst

IT Service Delivery Analyst

SummaHouston, TX, US
Full-time
Citizen, Green Card, or Authorized to Work in the U.Occasional travel to branch office locations.We’re looking for a hands-on IT Support Specialist who thrives in a fast-paced, customer-focus...Show moreLast updated: 21 days ago
Intern, Technology Service Desk (Houston, TX)

Intern, Technology Service Desk (Houston, TX)

Mercer AdvisorsHouston, TX, US
Full-time
For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives.How? By integrating financial planning, investment management, tax, estate, insurance,...Show moreLast updated: 2 days ago
CORP - Service Desk Professional

CORP - Service Desk Professional

Pacer GroupHouston, TX, United States
Full-time
Job Location : Remote (Local candidates only / Houston, TX area).The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues.This role involves...Show moreLast updated: 1 day ago
Client Service Analyst III

Client Service Analyst III

Western Alliance BankHouston, TX, United States
Full-time
As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that ar...Show moreLast updated: 30+ days ago
Patient Service & Front Desk Specialist - Floater

Patient Service & Front Desk Specialist - Floater

CLS Health PLLCHouston, TX, United States
Full-time
A healthcare system in Houston is seeking a courteous Patient Service Representative I.You will be the first point of contact for patients, providing excellent service, coordinating financial respo...Show moreLast updated: 5 days ago
Service Desk Analyst

Service Desk Analyst

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Service Desk Analyst for the overnight shift.Key Responsibilities Provide first-level technical support for corporate office associates and offshore users Respond to e...Show moreLast updated: 30+ days ago
IT Service Desk Analyst

IT Service Desk Analyst

PrideStaffHouston, TEXAS, US
Temporary
We are seeking a highly motivated and customer-focused.Global Service Desk Analyst / Specialist.You will be responsible for providing. Service Level Agreements (SLAs).This role requires a particular f...Show moreLast updated: 14 days ago
Service Desk Analyst, Temp

Service Desk Analyst, Temp

Pattern EnergyHouston, TX, US
Full-time
Pattern Energy is a leading renewable energy company that develops, constructs, owns, and operates high-quality wind and solar generation, transmission, green fuels and energy storage facilities.Ou...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Guest Service Agent

Front Desk Guest Service Agent

Crescent Hotels & ResortsHouston, TX, US
Full-time
DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and prev...Show moreLast updated: 30+ days ago
Front Desk Guest Service Agent

Front Desk Guest Service Agent

Crescent ServicesHouston, TX, United States
Full-time
DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and prev...Show moreLast updated: 30+ days ago
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Service Desk Technician

Service Desk Technician

Insight GlobalHouston, TX, United States
26 days ago
Job type
  • Full-time
Job description

An employer in Houston, Texas is looking for a Service Desk Technician. This role will be onsite 5 days a week working alongside a team of 1 locally and team of 8 remotely dealing with level 2 technical issues. This person will be supporting about 75-100 users locally / 1,400 users remotely doing 60% remote phone support and 40% desk side support resolving 15-20 tickets per day. Some of the main responsibilities of this role includes : hardware troubleshooting, connectivity issues, exchange management, Active Directory issues, 0365 issues, supporting Windows OS systems, and other level 2 troubleshooting problems. On a daily basis this person would receive their tickets through their internal ticketing system and either remote in and resolve the ticket or go desk side and resolve it that way. They will also be interacting with their System Admins and Networking team for any escalated issues.

Pay ranges : $25-28 per hour

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : https : / / insightglobal.com / workforce-privacy-policy / .

Bachelor's Degree

5+ years of both remote and deskside technical support experience

Strong experience troubleshooting hardware including : Dell computers, printers, office phones, etc....

Strong experience with Active Directory (unlocking accounts, password resets, etc...)

Strong experience troubleshooting 0365 (specifically Outlook and Exchange)

Experience with Windows imaging and PC refreshes

Excellent written and verbal communication

System / Windows Administrator experience

Experience using MVT for Microsoft deployment