Service desk analyst Jobs in Lincoln, NE

Job Description

Job Description

The Front Desk / Scheduler serves as the front line for the medical team; greeting patients, collecting payments, verifying billing information and performing all clerical duties necessary to prepare patients for visits and scheduling to referring clinics. Applicants must have medical / clinic experience to be considered. Applicants must also have a High School diploma or GED, but a college degree or certification is preferred.

Essential Duties :

• Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
• Maintains confidentiality of personal and financial information.
• Protects patient confidentiality.
• Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider of patients' arrival; reviewing service delivery compared to schedule.
• Maintains the reception and patient waiting areas.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Gathers third-party payment information and records charges.
• Collects and receives patient fees, including payment on accounts and co-payments.
• Collects and maintains patient registration and utilization of data for reports.
• Work in collaboration with other health professionals and members of the health care team to ensure patients receive timely care.
• Performs other necessary duties as required to support the clinic and ensure patient flow.

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Employee assistance program

Flexible schedule

Health Savings Account

Health insurance

Life insurance

Paid time off

Paid Holidays

Vision insurance

Medical Specialty :

Oncology

Schedule :

8 hour shift

Monday to Friday

Experience :

Medical / Clinic : 1 year (Preferred)

Work Location : In person