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Service desk analyst Jobs in Oakland, CA

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Service desk analyst • oakland ca

Last updated: 1 day ago

Salesforce Field Service Business Analyst

ClifyXSan Francisco, CA, United States
Full-time

Salesforce Field Service Business Analyst.Salesforce team is looking for a business analyst who will focus on implementing Salesforce.The ideal candidate will work closely with clients, the vendor ... Show more

Sr. Analyst, Service Strategy & Innovation

PlumchoiceSan Francisco, CA, United States
Full-time

Analyst, Service Strategy & Innovation.Allstate Protection Plans ("SquareTrade") is one of the fastest-growing companies in its industry.We're transforming a $30B market through service innovation ... Show more

Front Desk Agent

Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsBerkeley, US
Full-time

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.For over a century, our iconic resort has set the standard for luxury and servic... Show more

Accounting Service Desk Specialist - Pacific Time

DLA PiperSan Francisco, CA, United States
$30.98 hourly
Full-time

Accounting Service Desk Specialist.DLA Piper is, at its core, bold, exceptional, collaborative and supportive.Our people are the backbone, heart and soul of our firm.Wherever you are in your profes... Show more

Service Desk Specialist II

Astreya Partners, LLCSan Francisco, CA
$27.24 hourly
Full-time

The Service Desk Specialist II will support one of Astreya’s key clients.The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to delive... Show more

Financial Service Analyst

US Tech SolutionsSan Francisco, CA, United States
Full-time

Manages daily operation of the Payment Plus virtual pay program.Conduct analysis and reporting to ensure the program is performing at an optimal level and determine areas of improvement.Assist with... Show more

Deal Desk Analyst - Contract

IterableSan Francisco, CA, United States
$30.00 hourly
Permanent +1

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale.Our pla... Show more

Deal Desk Manager

Exa LabsSan Francisco, CA, United States
Full-time

We're hiring a Deal Desk Manager to build Exa's deal desk from scratch.This function will standardize how we craft commercial deals with our prospects and customers, while also serving as the escal... Show more

Deal Desk Manager

AsanaSan Francisco, CA, United States
$164,000.00 yearly
Full-time

We're looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed.You will be part of our small AMER Deal Desk team under the Finance organization.This... Show more

Deal Desk Analyst (6 Month Fixed-Term)

EverlawOakland, CA, United States
$53.37–$67.31 hourly
Full-time +1

Deal Desk Analyst (6 Month Fixed-Term).Oakland, California, United States.Everlaw is seeking a Deal Desk Analyst to join our Go-To-Market (GTM) Strategy & Operations team for a six-month fixed-term... Show more

IT Help Desk Engineer

EndsightOakland, California, United States
$59,987.00 yearly
Full-time

Salary: $59,987 - 89,960 per year.We require at least 5 years of IT help desk experience.We require prior MSP experience.We require reliable transportation and a current drivers license.We need str... Show more

 • Promoted

Contract to Perm Accounting Service Desk Specialist (Legal Billing Specialist / Accounting Support

Naviga Recruiting & Executive SearchSan Francisco, CA, US
Remote
Permanent
Quick Apply

Are you a natural problem-solver looking to transition into a role where your financial expertise truly drives business forward? We are seeking an Accounting Service Desk Specialist for an exciting... Show more

Front Desk

El Cerrito Pet HospitalEl Cerrito, CA, US
$19.00 hourly
Part-time

Career Advancement Opportunities.Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the.As the Fro... Show more

Deal Desk Lead

ProfoundSan Francisco, CA, United States
$150,000.00 yearly
Full-time

Profound is the marketing platform for the AI era.As people increasingly turn to AI to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it.... Show more

Deal Desk Manager

DecagonSan Francisco, CA, United States
Full-time

Deal Lead Opportunity At Decagon.Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.Our technology enables industry-defining enterpri... Show more

Investor Service Analyst

Gen II Fund ServicesSan Francisco, CA, United States
Full-time

The Investor Services analyst is an integral individual within the Gen II operations team.The role requires meticulous attention to detail, as well as strong time management and organizational skil... Show more

Front Desk Supervisor

Pyramid Global HospitalityBerkeley, CA, United States
$25.00 hourly
Full-time

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europ... Show more

Front Desk Agent

AccorHotelSan Francisco, California, United States
$36.50 hourly
Full-time

Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:.Consistently offer professional, friendly and engaging service.... Show more

Contract to Perm Accounting Service Desk Specialist (Legal Billing Specialist / Accounting Support

NavigaSan Francisco, CA, USA
Remote
Permanent

Are you a natural problem-solver looking to transition into a role where your financial expertise truly drives business forward? We are seeking an Accounting Service Desk Specialist for an exciting... Show more

Front Desk

TradeJobsWorkforce94706 Albany, CA, US
Full-time

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d... Show more

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Salesforce Field Service Business Analyst

Salesforce Field Service Business Analyst

ClifyXSan Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Salesforce Field Service Business Analyst

Salesforce team is looking for a business analyst who will focus on implementing Salesforce.com based field service products with enterprise clients. The ideal candidate will work closely with clients, the vendor team, and internal delivery teams to understand business objectives and requirements and transform them into effective solutions.

Typical day snapshot field service business analyst:

While we'd love to say that there's a typical day in the life of a consultant, we all know that every day will be different! Some of the day to day challenges of this role will include:

  • Meet with clients to analyze their individual needs, provide estimates on work and determine the project scope.
  • Identify clients' work practices and understand the nature of their businesses to properly define needs and customize solutions using the force.com platform.
  • Investigate, document and analyze key client organizational processes.
  • Work collaboratively with the project management team to determine required resources and create realistic timelines.
  • Coordinate and execute client training.
  • Perform and organize ongoing support for customers such as report building, data quality, etc.
  • Contribute to the development of a strategic vision for product development and enhancement.
  • Become proficient in field service suite of products.

Basic qualifications:

  • Minimum 1 year of technical business analysis experience.
  • Minimum 3 years' experience in field service software or business practices.
  • Education requirement: bachelor's degree or equivalent (minimum 12 years work experience). If associate's degree, must have equivalent minimum 6 year work experience.

Preferred skills:

  • Cloud based field service solutions specific experience highly desired.
  • Experience in salesforce.com implementations.
  • Prior experience as a team member of successful software project implementations related to service cloud, service power or servicemax.
  • Experience in a consulting organization.
  • Must possess strong communication and interpersonal skills.