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Service desk analyst Jobs in Olathe, KS

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Service desk analyst • olathe ks

Last updated: 3 days ago

Front Desk Manager

The Rittenhouse HotelOlathe, KS, United States
Full-time

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Potential career path: Front Office Manager Rooms Division Manag... Show more

ERP Analyst

Applied Industrial TechnologiesLenexa, KS, United States
Full-time

The ERP support specialist role is responsible for ensuring that business end users receive support for their ERP related concerns.The ERP support specialist will work with stakeholders to ensure b... Show more

Front Desk Attendant at All American Indoor Sports

Challenger SportsLenexa, KS, US
$12.00 hourly
Part-time

All American Indoor Sports (AAIS) is seeking friendly, professional, and reliable team members to join our Front Desk staff.As the first point of contact for our guests, you’ll play a key role in p... Show more

ERP Analyst

Applied FP Holdings, LLCLenexa, KS, US
Full-time

The ERP support specialist role is responsible for ensuring that business end users gave support for their ERP related concerns.The ERP support specialist will work with stakeholders to ensure busi... Show more

Front Desk Agent

Midas HospitalityLenexa, KS, USA
Full-time
Quick Apply

Front Desk Agent - AC and Residence Inn Lenexa.Midas Hospitality is recognized as one of the Top 100 U.Employers in 2021 (by MogulRecruiter).Ranking #30 for talent, #13 for diversity, #33 for best ... Show more

Financial Analyst

Deluxe CorporationLenexa, KS, United States
$60.00 hourly
Full-time

Deluxe is seeking a financial analyst to join our growing team and help enable our corporate transformation.This is an exciting opportunity for an individual to partner with key leaders in the orga... Show more

Client Service Analyst III

Jack Henry And AssociatesLenexa, KS, United States
Full-time

At Jack Henry, we're more than a technology company, we're a force for good in financial services.We're redefining how community banks and credit unions connect with the people they serve.Our missi... Show more

Retail Customer Service Associate

FedExOlathe, KS, US
Part-time

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr... Show more

 • Promoted

Front Desk Receptionist

Olathe Ford LincolnGardner, KS, US
Full-time

If you’re passionate about the automotive world, we want you to join the team at Olathe Ford RV! We’re looking for individuals who are eager to contribute to our mission of providing an extraordina... Show more

Hotel Front Desk Agent

KMG HotelsOlathe, Kansas, United States
$16.00 hourly
Full-time +1
Quick Apply

Front Desk Agent / Marriott Courtyard Olathe.Courtyard by Marriott Kansas City Olathe.Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, a... Show more

Business Analyst

City Wide Facility SolutionsLenexa, KS, US
Full-time
Quick Apply

City Wide’s Business Analyst sits at the intersection of business strategy and technology delivery — partnering with franchisees, business process owners, and software developers to steer and execu... Show more

Access Analyst

The University of Kansas Health SystemLenexa, KS, United States
Full-time

Access Analyst Southlake Campus.Position Summary / Career Interest:.The Access Analyst is an integral member of the Office of Access Management, responsible for partnering with ambulatory practices... Show more

Pricing Analyst

TVH Parts Holding NVOlathe, KS, United States
Full-time

Full-time | Pricing | Location Olathe, KS.TVH is seeking a results-oriented Pricing Analyst with strong analytical and communication skills to join our Pricing team at our office in Olathe, KS.As ... Show more

Front Desk Manager

Hersha Hospitality ManagementOlathe, KS, United States
Full-time

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Front Office Manager Rooms Division Manager Assistant General M... Show more

Front Desk Customer Service

David's BridalLenexa, KS, United States
$12.00 hourly
Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee... Show more

Front Desk Associate

Genesis Health ClubsOlathe, KS, US
Full-time

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.Executes pr... Show more

Front Desk Concierge

Hammer and Nails - Grooming for GuysLenexa, KS, US
$17.00 hourly
Full-time

Join our dynamic team at Hammer and Nails - Grooming for Guys as a Front Desk Concierge! This role is perfect for individuals who thrive in a fast-paced environment and are passionate about deliver... Show more

Business Analyst

The LDF CompaniesLenexa, KS, United States
Full-time

Are you the kind of person who sees a spreadsheet and thinks, "There's a story in here"? Do dashboards, insights, and smart questions get you fired up? If you love putting dashboards and data toget... Show more

Front desk

RADIANT GRIN SOLUTIONS LLColathe, KS, US
$20.00 hourly
Full-time

Join RADIANT GRIN SOLUTIONS LLC as a Front Desk professional in Olathe, KS, where you'll be the welcoming face of our vibrant team.This role offers a unique opportunity to engage with clients and c... Show more

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Front Desk Manager

Front Desk Manager

The Rittenhouse HotelOlathe, KS, United States
13 days ago
Job type
  • Full-time
Job description

Front Desk Manager

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.

Potential career path: Front Office Manager Rooms Division Manager Assistant General Manager

Essential job functions:

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee all front office operations in the absence of the Assistant General Manager.
  • Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Respond to brand guest alerts for resolution as needed.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.
  • Assist in hotel food and beverage when needed, where applicable.
  • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
  • Review correspondence from guests and incident logs; direct staff according to information obtained.
  • Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.
  • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
  • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
  • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position requirements:

  • Associate's or Bachelor's degree preferred.
  • 1 to 3 years hospitality related experience, including front desk operations experience.

Work environment and context:

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What we believe:

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It