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Service desk analyst Jobs in Scottsdale, AZ

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Service desk analyst • scottsdale az

Last updated: 23 hours ago

Front Desk Supervisor

Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
Full-time
Quick Apply

Supervise the Front Office staff, including Front Desk Supervisors, Bell Staff, and Guest Response department in the daily shift operations.Aid in the administration of the Front Office department ... Show more

Enterprise Service Desk Specialist II

DriveTimeTempe, AZ, US
Full-time +1

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation.Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and... Show more

Customer Service Analyst

CornerStone StaffingTempe, Arizona, US
Full-time

Now Hiring: Top Customer Service Professionals in Phoenix! Join a growing team in Tempe offering competitive pay, rotating shifts, and long-term career opportunity.If you thrive in fast-paced envir... Show more

Front Desk Agent

Five Rivers ManagementMesa, AZ, US
$15.00 hourly
Full-time

Our property is seeking a night auditor to join our growing group of hospitality professionals.The ideal candidate will have strong attention to financial details, a genuine love of interacting wit... Show more

Service Desk Technician

TEKsystemsPhoenix,AZ,85001,USA
Full-time

Be the reason someone’s day goes smoothly.We're looking for a customer-first IT Service Desk Analyst who thrives on helping others and enjoys solving technical challenges.In this role, you’ll be a ... Show more

Front Desk Supervisor

AccorFairmont Scottsdale Princess, Scottsdale, United States
Full-time

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic.The Princess offers luxury and world class hospitality with ... Show more

Service Desk Technician I

iT1Tempe, AZ, US
$50.00 hourly
Full-time
Quick Apply

T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team.T1 has been recognized by the Phoe... Show more

Front Desk Agent

The Scottsdale Resort and Spa, Curio Collection by HiltonThe Scottsdale Resort and Spa, Curio Collection by Hilton Scottsdale, AZ
$18.75 hourly
Full-time

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objecti... Show more

IT Service Desk Analyst

TEKsystemsPhoenix,AZ,85001,USA
Full-time

This will be a long term consulting opportunity with possibility of converting fulltime with our financial customer.Responsible for helpdesk and/or remote desktop support for end user systems.Exper... Show more

Front Desk Receptionist

United Surgical Partners International Inc (USPI)Scottsdale, AZ, US
Full-time

At The Surgery Center of Scottsdale, we believe health and care are inseparable.We focus on offering a high quality, service oriented environment for your surgical procedure.With 5 ORs, Our technol... Show more

Front Desk Receptionist

Triton Medical SolutionsMesa, AZ, US
Full-time

School clinic located in Mesa, Arizona is seeking a Full-Time Front Desk Receptionist.As a critical member of our team, demeanor and confidentiality is a crucial aspect of this position.This person... Show more

Lock Desk Specialist

V.I.P. Mortgage Inc.Scottsdale, AZ, USA
$28.84 hourly
Full-time
Quick Apply

The Mortgage Lock Desk Specialist at V.Loan Officers and TPO originators.This role is execution-focused and volume-driven, with an emphasis on service levels, accuracy, and adherence to pricing and... Show more

Front Desk Receptionist

Serenity Mental Health CentersScottsdale, AZ, US
Full-time
Quick Apply

If you’ve ever considered a career in a service-driven industry but weren’t sure where to start, this is your sign.We're redefining what it means to create positive, lastin... Show more

Service Desk Analyst

TEKsystemsPhoenix,AZ,85001,USA
Full-time

American Express is seeking an experienced professional to join the Global Merchant & Network Technology Services (GMNTS) team as Engineer III.The GMNTS team is the First Point of Contact for Merch... Show more

IT Help Desk Analyst

ZenTech ConsultingTempe, AZ
Full-time

Our Service Desk provides a critical interface between the Managed Services organization and customers; this team is the launching point for all customer support communications.Technicians are resp... Show more

Front Desk Receptionist

Mint CannabisTempe, AZ, US
$15.50 hourly
Full-time
Quick Apply

Front Desk Receptionist Location:.And at Mint Cannabis, the front desk is where that movement begins.We're looking for a Front Desk Administrator who’s ready to roll up their sleeves (and sca... Show more

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Front Desk Supervisor

Front Desk Supervisor

Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
About the Job:

JOB TITLE: Front Office SupervisorREPORTS TO: Director of Front Office

Basic purpose:
Supervise the Front Office staff, including Front Desk Supervisors, Bell Staff, and Guest Response department in the daily shift operations. Aid in the administration of the Front Office department to achieve customer satisfaction, quality service and compliance with corporate/franchiser policies and procedures while meeting and exceeding financial goals. This position can be schedule in AM, PM, Weekdays and on the weekends.

Organization scope:
Position is responsible for the short-term planning and day-to-day operations of the Front Office Department. Recommends procedural changes. Aids in the administration of the Front Desk, Guest Response, Bell Stand, Valet and Transportation.

Knowledge and Skills:Education: Two to four year college degree or equivalent education/related experience.Experience: One to two years of full-time employment in a related position with Marriott or other Hotel companies. Having Marriott experience is preferred!

Skills and abilities:
  • Requires knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel.
  • Requires supervision/management skills.
  • Ability to achieve positive guest relations and maximize guest satisfaction.
  • Ability to communicate in English. Second language desirable.
  • Ability to handle cash and credit transactions.
  • Ability to enforce all company rules and SOPs.
Essential functions:
  • Supervise the shift operations in the Front Office and liaise with sales, reservations, accounting, and the operations departments to ensure smooth operations and achievement of an optimal level of quality service and hospitality.
  • Supervise the Front Office employees, empower, coach and counsel, resolve problems, provide open communications and recommend discipline as appropriate.
  • Aid in the implementation and administration of company programs. Ensure compliance with SOP's to ensure an optimal level of guest and associate satisfaction.
  • Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Ensure adequate supplies, monitor and maintain the Front Office systems and equipment to ensure their optimum performance.

Non-essential functions:
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Maintain good working relationships and open lines of communication with all other departments.
  • Perform the Manager on Duty/Lobby Ambassador functions as assigned.

Hours required: Full Time position.

E.O.E.

About Marriott Phoenix Resort Tempe at the Buttes:

This resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.