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Service desk analyst Jobs in Tallahassee, FL

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Service desk analyst • tallahassee fl

Last updated: 7 hours ago
Front Desk Representative

Front Desk Representative

MCR HotelsTallahassee, FL, United States
Full-time
SECTION ONE : MCR Universal Role Standards.The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. Greet guests happily upon arrival and throughout their stay w...Show moreLast updated: 6 days ago
  • Promoted
Front Desk Receptionist

Front Desk Receptionist

DNA Comprehensive Therapy ServicesTallahassee, FL, US
Full-time
Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, acce...Show moreLast updated: 30+ days ago
  • Promoted
Patient Care Programs-Help Desk Specialist

Patient Care Programs-Help Desk Specialist

StaffingTallahassee, FL, US
Full-time
Location : Tallahassee, FL 32311 (100% Onsite from Day 1).Duration : Temp Contract (With a Possible Extension).Attending webinars and training for Patient Care eligibility. Acknowledge and complete Pa...Show moreLast updated: 30+ days ago
IT Service Desk Supervisor

IT Service Desk Supervisor

TrulieveTallahassee
Full-time
The IT Service Desk Supervisor is responsible for managing a team of Service Desk Technicians who provide end users and customers with technology-related support. Their responsibility includes the m...Show moreLast updated: 10 days ago
Momentum Fitness Front Desk Attendant

Momentum Fitness Front Desk Attendant

One and Only Fitness ConsultingTallahassee, FL, United States
Full-time
Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym.You will be the first and last impression for all of our members and potential new me...Show moreLast updated: 6 days ago
  • Promoted
Security Analyst

Security Analyst

Connective Business SolutionTallahassee, FL, US
Full-time
Develops and manages security for more than one IT functional area (e.Assists in the development and implementation of security policies and procedures (e. Prepares status reports on security matter...Show moreLast updated: 30+ days ago
  • Promoted
Behavior Analyst

Behavior Analyst

SevitaTallahassee, FL, US
Full-time
Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h...Show moreLast updated: 29 days ago
Property Desk Adjuster

Property Desk Adjuster

EAC Claims Solutions LLCTallahassee, FL, United States
Full-time
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency.Join us in delivering exceptional service while upholding the highest standards of professionalism and co...Show moreLast updated: 30+ days ago
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  • New!
PAYROLL ANALYST

PAYROLL ANALYST

State of FloridaTallahassee, FL, United States
Full-time
Agency : Department of Transportation.Working Title : PAYROLL ANALYST - 55000692.Posting Closing Date : 11 / 07 / 2025.STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION. DISBURSEMENT OPERATIONS OFFICE.CONTACT ...Show moreLast updated: 22 hours ago
  • Promoted
Southwood Front Desk Sales Associate

Southwood Front Desk Sales Associate

Club Pilates - North TallahasseeTallahassee, FL, US
Part-time
Are you passionate about fitness and have a desire to help others achieve their goals?.Look no further! We're currently hiring part-time sales associates with flexible availability for our Tall...Show moreLast updated: 30+ days ago
  • Promoted
CycleBar Experience Associate (Front Desk Sales)

CycleBar Experience Associate (Front Desk Sales)

CycleBar TallahasseeTallahassee, FL, US
Part-time
CBX ( Cyclebar Experience Associate).We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! ...Show moreLast updated: 30+ days ago
  • Promoted
FinOps Analyst

FinOps Analyst

SHI GmbHTallahassee, FL, United States
Full-time
Since 1989, SHI International Corp.We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on S...Show moreLast updated: 7 days ago
  • Promoted
Front Desk Assistant

Front Desk Assistant

Linda Barineau HR Solutions, LLCTallahassee, FL, US
Full-time
THIS POSITION IS WITH A CLIENT OF HR SOLUTIONS, LLC.Are you looking for a position in a professional office setting with a variety of responsibilities?. Then this might be what you are looking for!....Show moreLast updated: 2 days ago
Front Desk Agent

Front Desk Agent

Remington HotelsKey West, FL
Full-time
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accur...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Payroll Analyst (Retirement Analyst)

Payroll Analyst (Retirement Analyst)

Leon County SchoolsTallahassee, FL, United States
Full-time
Noninstructional / Support - Position.Processing of Florida Retirement System applications.Job Description View Attachment. Preference will be given to applicants with Florida Retirement System and / or...Show moreLast updated: 7 hours ago
  • Promoted
Hotel Duval | Tallahassee - Front Desk Agent

Hotel Duval | Tallahassee - Front Desk Agent

SchulteTallahassee, FL, US
Full-time
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service cultu...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk Support Technician

Service Desk Support Technician

InsideHigherEdTallahassee, Florida, United States
Full-time +1
Service Desk Support Technician.This position is within FSU’s Department of.Information Technology Services (ITS).The ITS Service Desk is the first point of contact for students, faculty, staff, an...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Representative - Canopy

Front Desk Representative - Canopy

Orthopaedic Solutions ManagementTallahassee, FL, US
Full-time
Position Summary : Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System. collecting co-pays, surgery prepays and any ...Show moreLast updated: 30+ days ago
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Front Desk Representative

Front Desk Representative

MCR HotelsTallahassee, FL, United States
6 days ago
Job type
  • Full-time
Job description

Home2 Suites Tallahassee

SECTION ONE : MCR Universal Role Standards

EXECUTIVE SUMMARY

CLEANLINESS and FRIENDLINESS!

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.

AREAS OF EXCELLENCE

  • Happy Guests
  • Spotless Cleanliness
  • Product Consistency & Quality
  • Teamwork

Duties and Expectations

1. Happy Guests

  • Guest Relations :   Greet guests happily upon arrival and throughout their stay with a smile.
  • Name Use :   Use the guests' names whenever possible, ensuring they feel properly welcomed.
  • Guest Satisfaction :   All Team Members work together to contribute to great guest satisfaction scores.
  • Recovery :   Ability to handle challenging guest situations with hospitality and a sense of urgency.
  • Hotel Knowledge :   Strong knowledge of all features of the hotel facility and amenities.
  • Events :   Awareness and support for all groups and events at the hotel.
  • Technology :   Understanding of relevant technology for each role.
  • Phone Etiquette :   Answer all incoming calls with friendly service using the approved greeting.

    • 2. Spotless Cleanliness

  • Sparkling Clean Workspaces :   All areas, both front and back of the house, should be kept clean and well-organized.
  • Pitching In :   Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Hospitality While Cleaning :   Always greet every guest happily with a smile, by name if possible, while cleaning.

    • 3. Product Consistency & Quality

  • Checklists to 100% Accuracy :   All operational checklists are completed accurately and at the designated times, every shift.
  • Shift Handover Reports :   Handover reports must be accurate and on time, for effective shift-to-shift communication.
  • Flawless Uniform :   All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.

    • 4. Teamwork

  • Communication :   Communication between Team Members should be clear, honest, and professional.
  • Can Do Attitude :   Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
  • Collaboration :   All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.

    • SECTION TWO : Front Desk Agent, Role Specific Duties and Expectations

    The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.

    Other Duties and Expectations

  • Check-in / Out Efficiency :   All guests checked-in / out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
  • Rate Schedule :   Up-to-date understanding of room rates, promotions.
  • Incoming Mail :   Receive and note all incoming mail as required per the daily shift checklist.

    • SECTION THREE : Success Metrics

    Happy Guests

  • Management Performance Ratings
  • Guest Satisfaction Scores / Intent to Return

    • Spotless Cleanliness

  • GM / AGM Spot Checks
  • Leadership Walk-throughs (RVP, etc.)
  • Guest Ratings / Reviews

    • Product Consistency & Quality

  • Checklist Tracking
  • Management Performance Ratings
  • Guest Ratings

    • Teamwork

  • Management Performance Ratings

    • SECTION FOUR : Qualifications & Requirements

    Qualifications & Requirements :

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  • Can-Do Attitude :   Must have a positive attitude and willingness to learn.
  • Ability to Follow Guidelines :   Must be able to understand and follow established guidelines and procedures.
  • Handle Pace and Pressure :   Must work well in stressful, high-pressure situations.
  • Listening, Conflict Resolution :   Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Communication Skills :   Must be able to convey information and ideas clearly.
  • Hospitality and Guest Service :   Must have a desire to serve all guests.
  • Age Requirement :   Must be 18 years of age or older to perform this job.
  • Schedule and Travel : Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  • Clock-in / Out :   Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  • Breaks :   Clock in / out for breaks at the designated time on your schedule.
  • Call Outs :   Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

    • Physical Working Demands & Working Environment :

    The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to :

  • Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and / or controls.
  • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
  • Inspect and visually observe details at close range (within a few feet) and from long range.
  • Occasionally required to lift packages or general office equipment.

    • The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).

    Language + Reasoning Skills :

  • Read, write, understand and communicate with others effectively using the English language.

    • Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

    Our Company

  • MCR is the  3rd-largest hotel owner-operator  in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a  $5.0 billion portfolio  of  148 premium-branded hotels  containing more than 22,000 guestrooms across  37 states and 106 cities .
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named  one of  Fast Company 's 10 Most Innovative Travel Companies of 2020 .
  • MCR is a three-time recipient of the  Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the  Hilton Legacy Award for Top Performer .
  • For the TWA Hotel at New York's JFK Airport, MCR won the  Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

    • What we offer / What's in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members