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Service desk manager Jobs in Elgin, IL
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Service Desk Manager
VirtualVocationsElgin, Illinois, United States- Promoted
Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr
Apptness.ioSt. Charles, IL, United States- Promoted
HOSPITALITY / FRONT DESK ASSOCIATE
MidTown Athletic ClubIL, United States- Promoted
- New!
SEASONAL WELCOME DESK CUSTOMER SERVICE
David's Bridal, LLC.IL, United States- Promoted
Front Desk / Customer Service Representative
Goldfish Swim SchoolSt Charles, IL, United States- Promoted
SOCIAL SERVICE MANAGER
The Salvation Army Central TerritoryIL, United States- Promoted
Automotive Service Manager
Hopkins FordElgin, IL, USService Desk Analyst L1
ZonesCarol Stream, IL, US- Promoted
Food Service Manager
Thorntons (Kentucky)Huntley, IL, United States- Promoted
Field Service Account Manager
Clean HarborsElgin, IL, United StatesFront Desk Receptionist
Genesis Orthopedics & Sports MedicineSt. Charles, IL, USFront Desk / Sales Associate
Pure Barre - South BarringtonHoffman Estates, IL, US- Promoted
Service Desk Technician - Canton / Macomb IL
TimbukTech IncCanton, IL, US- Promoted
Service Manager
Haumiller Engineering CoSouth Elgin, IL, US- Promoted
- New!
PATIENT FOOD SERVICE MANAGER
Morrison HealthcareIL, United States- Promoted
Food Service Manager
Goebbert's FarmBarrington, IL, USFront Desk Receptionist
National VisionStreamwood, IL, US- Promoted
Hospital Front Desk
PeopleScoutHoffman Estates, Illinois- Promoted
Manager Customer Service
Binny's Beverage DepotElgin, ILService Desk Manager
VirtualVocationsElgin, Illinois, United States- Full-time
A company is looking for a Service Desk Manager to oversee daily operations of the IT Service Desk and manage staff supporting the university community.Key ResponsibilitiesOversee daily operations of the Service Desk, including managing staff and ensuring effective service deliveryEnsure high-quality customer service by coaching staff, handling escalations, and monitoring service interactionsProvide performance feedback, analyze service metrics, and coordinate training for the Service Desk teamRequired QualificationsBachelor's degree in Computer Science or related field, or equivalent experienceMinimum of two years of direct supervisory experience in a technical environmentAt least four years of experience providing IT supportKnowledge of various desktop operating systems and software applicationsCommitment to promoting diversity and cultural sensitivity in the workplace