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Service desk manager Jobs in Elgin, IL

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Service desk manager • elgin il

Last updated: 1 day ago

Front Desk / Customer Service Representative

Goldfish Swim School - AlgonquinAlgonquin, IL, US
$15.00 hourly
Full-time

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly ... Show more

Service Manager

Trek BikesAlgonquin, IL, United States
$20.00 hourly
Full-time

As Service Manager, you'll be the operations lead for your store's Service Centerand you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, an... Show more

Service Center Manager

ValvolineBartlett, IL, United States
Full-time +1

At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our team members ... Show more

Front Desk/ Sales Associate

Pure Barre - South BarringtonHoffman Estates, IL, US
Part-time
Quick Apply

Pure Barre South Barrington is currently seeking a qualified Sales Representative/Front Desk Associate.The purpose of the Sales Representative is to assist the General Manager with new membership s... Show more

Service Writer

Meineke - 2275South Elgin, IL, US
$17.00 hourly
Part-time

Comprehensive Benefits Package .Cutting-Edge Tools and Equipment: .The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previo... Show more

Binny's Naperville--Customer Service Manager

Binny's Beverage DepotElgin, IL
Full-time

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are... Show more

Service Advisor

MeinekeSouth Elgin, IL, United States
$55,000.00 yearly
Full-time

We are looking for a Service Advisor to join our team.The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous manage... Show more

Service Advisor

Hawk Automotive GroupSaint Charles, IL, United States
$110,000.00 yearly
Full-time

Service Advisor Opportunity At Hawk Ford Of Saint Charles.Hawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois.As a truste... Show more

Service Manager

Trek BicycleAlgonquin, Illinois
$20.00 hourly
Full-time

As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, a... Show more

US Service Manager

Illinois Tool Works, Inc.Saint Charles, IL, United States
$111,000.00 yearly
Full-time

Lead, develop, and recruit a high-performing integrated service organization, including Field Service, Technical Support, and front-line leadership, while fostering a culture centered on safety, ac... Show more

Service Porter

Hawk Nissan of St CharlesSt. Charles, IL, US
Full-time

As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.Ideal candidates will h... Show more

Service Engineer

Pacifica ContinentalHoffman Estates, IL, US
Full-time
Quick Apply

Insurance (Medical, Vision, Life, and Dental), PTO, 401K, and Overtime.Monday through Friday from 8:00 am to 5:00 pm.Minimum of 50% travel in multi-state regions; drive or fly depending on distance... Show more

Service Technician

Elgin Auto Sales & Service CenterElgin, IL, US
Full-time

Grow Your Career with Bob Loquercio Auto Group.Bob Loquercio Auto Group is expanding our high-volume Service Department and is seeking an .We offer advanced training, state-of-the-art facilities, a... Show more

Service Manager Trainee

Pep BoysStreamwood, IL, United States
$24.73 hourly
Part-time

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and custom... Show more

Service Technician

Loram Maintenance of WayElgin, IL, US
Full-time

Assistant Manager, Field Services.GENERAL DESCRIPTION / PURPOSE:.The Service Technician position is responsible for providing customer service and maintenance functions to Loram customers within a ... Show more

Service Team

Panda Restaurant GroupCarpentersville, IL, US
$16.00 hourly
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Front Desk Manager

Chicago Marriott NorthwestHoffman Estates, IL, US
$45,000.00 yearly
Full-time

Hoffman Blvd, Hoffman Estates, IL 60192.The Ghoman Group is seeking an experienced and customer-focused Front Desk Manager to lead the Front Office team at Marriott Chicago Northwest.The Front Desk... Show more

Field Service Manager, Heavy

AltorferDundee, IL, United States
$90,000.00 yearly
Full-time

Monday Friday, Saturday rotation, other hours as needed.Manage team consisting of supervisors, admin, and technicians.Provide leadership to ensure safe, efficient and productive operations, while ... Show more

Office and Financial Service Manager

ConvergintHoffman Estates, IL, United States
$78,383.00 yearly
Full-time

Office and Financial Service Manager.Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Office & Financial Services Manager to join our amazing culture.In this... Show more

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Front Desk / Customer Service Representative

Front Desk / Customer Service Representative

Goldfish Swim School - AlgonquinAlgonquin, IL, US
30+ days ago
Salary
$15.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Free food & snacks
  • Free uniforms
  • Paid time off

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!


We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.


Benefits:
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
Requirements:
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
Job Title: Front Desk Customer Service Representative
Reports to: General Manager/Sales & Service Manager
FLSA Status: Non-Exempt
Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company.


Duties and Responsibilities:
  1. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  2. Processes student registrations using effective sales/customer service techniques.
  3. Schedules and manages birthday/pool parties. Supervises private party staff.
  4. Resolves customer concerns/complaints using a professional approach.
  5. Assists members with purchases of merchandise and vending.
  6. Greets parents and students as they report to the front desk.
  7. Checks in students on the attendance tracking system.
  8. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  9. Monitors Snack Shack area and provides guidance to Snack Shack staff.
  10. Checks voicemail and email correspondence and responds in a timely manner.
  11. Updates informational displays with accurate and timely promotions and literature.
  12. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
  13. Makes collection calls to resolve open account problems.
  14. Prepares twice daily student lesson schedules for use by instructors and management staff.
  15. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  16. Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.
Certifications and licenses: CPR, First Aid and AED certification required.
Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.