Service desk manager Jobs in Fort Worth, TX
Last updated: 1 day ago
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in major U.New York, Boston, Miami,...Show moreLast updated: 1 day ago
Full-time position (Fridays and Saturdays required).Direct career growth path to Management positions (Asst.Manager, Manager) and additional options.
Competitive hourly base pay, plus tips; team bon...Show moreLast updated: 8 days ago
Location : Malibu Jack's North Richland Hills.Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic work...Show moreLast updated: 7 days ago
General Manager (GM) / Assistant Manager (AM) / Shift Lead.Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.Perf...Show moreLast updated: 1 day ago
Service Department Management : .Management of all service departments throughout the specified zone to ensure profitability and efficiency.
Ensuring high levels of customer satisfaction by maintainin...Show moreLast updated: 2 days ago
Receiving and delivering all incoming and outgoing mail and packages.Answering all calls and directing as needed.Coordinating office activities.Show moreLast updated: 7 days ago
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ser...Show moreLast updated: 1 day ago
Are you looking for an entry level IT position? Are you studying it in school or have 6 months experience? If so, do not miss out on this opportunity with a MAJOR hospital in Fort Worth and apply t...Show moreLast updated: 30+ days ago
Are you a friendly and organized individual looking for a temporary opportunity in Fort Worth, Texas? LHH is seeking a Temporary Receptionist to join our client's dynamic team.This role is perfect ...Show moreLast updated: 1 day ago
Our client is looking to bring on a Service Desk Technician to his current team, this is due to an upcoming 2-year initiative to have the Tech team visit all 64 sights they oversee across the US an...Show moreLast updated: 4 days ago
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.
Front office areas include Bell / Door Staff, Switchboard and ...Show moreLast updated: 30+ days ago
What would you do The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.
Answers screens and forwards incomin...Show moreLast updated: 1 day ago
At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience.
or a 4-year college degree and at least 1 year of rel...Show moreLast updated: 1 day ago
Manage the field supervisory and technician force in order to provide superior customer satisfaction and top performance in the field.
Implement and executive performance standards reflective of Bra...Show moreLast updated: 1 day ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial pr...Show moreLast updated: 6 days ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial pr...Show moreLast updated: 1 day ago
- Promoted
Front Desk Agent
The Crescent Hotel Fort WorthFort Worth, TX, United StatesFull-time
- Promoted
Front Desk Associate
ScenthoundFort Worth, TX, United States$15.00–$18.00 hourly
Full-time
- Promoted
Technical Service Manager
MJ Lexington OpCo LLCNorth Richland Hills, TX, USFull-time
- Promoted
Member Service Representative
Excel FitnessFort Worth, TX, United StatesPart-time
Service Desk Analyst I
Ben E. KeithCorporate - IT, 601 E 7th St, Fort Worth, TX, US For more than a century, Ben E.Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.Our Food Division is ...Show moreLast updated: 7 days ago
- Promoted
Zone Service Manager
Fun Town RVFort Worth, TX, USFull-time
- Promoted
Front Desk Clerk
Workforce Solutions for Tarrant Co.Fort Worth, TX, United StatesFull-time
- Promoted
Automotive Service Manager
Express Oil Change & Tire EngineersHurst, TX, United StatesFull-time
- Promoted
IT Service Desk
CornerStone StaffingFort Worth, TX$23.00 hourly
Full-time
- Promoted
Front Desk Assistant
LHH Recruitment SolutionsFort Worth, TX, United States$20.00–$22.00 hourly
Full-time
- Promoted
Service Desk Technician
Addison GroupFort Worth, TX, United StatesFull-time
Assistant Front Desk Manager
Marriott InternationalFort Worth, TX, United States$22.12–$26.44 hourly
Full-time
- Promoted
Front Desk Receptionist
National VisionHurst, TX, United StatesPart-time
Enterprise Service Desk Technician II
ECI Software SolutionsFort Worth, TX, USA For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focuse...Show moreLast updated: 30+ days ago
- Promoted
Front Desk Manager OEM
Aimbridge HospitalityFort Worth, TX, United StatesFull-time
- Promoted
SERVICE OPERATIONS MANAGER
Southland IndustriesTX, United StatesFull-time
- Promoted
Front Desk Agent
Crescent Hotels & ResortsFort Worth, TX, United StatesFull-time
- Promoted
Front Desk Agent
Crescent Hotels and ResortsFort Worth, TX, United StatesFull-time
Front Desk Agent
The Crescent Hotel Fort WorthFort Worth, TX, United States1 day ago
Job type
- Full-time
Job descriptionCollege course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
Qualifications