Service desk manager Jobs in Huntsville, AL

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to :

• Answer, screen, and direct telephone calls
• Maintain telephone system and agency directory
• Process incoming and outgoing mail; deliver outgoing mail to Post Office Box
• Morning walk-through checklist
• Maintain the reception area and conference rooms (clean and book rooms)
• Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on / off
• Maintain copy rooms
• Maintain inventory and order office supplies as needed
• Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,
• Maintenance, etc.
• Answer basic policy owner / policy benefit questions and handle change requests
• Occasionally may act as administrative support for financial representatives / staff as needed
• Complete and / or assist with projects as assigned by the Office Manager / Director of Operations
• Order lunch for meetings

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

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Required Skills & Experience

Strong work ethic and willingness to help out wherever needed

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.