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Service desk manager Jobs in Madison, WI

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Service desk manager • madison wi

Last updated: 1 hour ago
  • Promoted
Field Service Manager

Field Service Manager

UniFide CSTMcFarland, WI, US
Full-time
Calibrated To Exceed Expectations.Are you a strong, team-first leader with a focus on building quality relationships and helping manage overall business success? Do you have experience in project m...Show moreLast updated: 30+ days ago
Service Manager

Service Manager

OrkinVerona, WI, US
Full-time
Pay Range $50k to $65k anually.We’re the Industry Leader Because of Leaders Like You.When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from ...Show moreLast updated: 30+ days ago
  • Promoted
Food Service Manager

Food Service Manager

Dunkin - Baskin RobbinsMadison, Wisconsin, US
Permanent
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Front Desk

Customer Service / Front Desk

Goldfish Swim SchoolMadison, WI, US
Full-time
Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Customer Service

Front Desk Customer Service

Wisconsin AviationMadison, WI, US
Permanent
Got a friendly smile and genuinely looking to give a great customer experience.At Wisconsin Aviation we have customers enjoying our many services such as flight instruction, charter flights, mainte...Show moreLast updated: 30+ days ago
Service Manager

Service Manager

Hy-VeeMadison, WI, United States
Full-time
At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and...Show moreLast updated: 30+ days ago
Hotel Front Desk / Guest Service Rep

Hotel Front Desk / Guest Service Rep

Raymond Management CompanyMadison, WI, USA
Full-time
Guest Service Representative / Front Desk.New hires can earn wage increases at 30, 60, 90 days & 6 months.Weekend availability required with second shift (3 : 00 pm- 11 : 00 PM) preferred.Are you passi...Show moreLast updated: 30+ days ago
Service Desk Analyst I

Service Desk Analyst I

Foremost Farms USAMadison, Wisconsin
Full-time
Foremost Farms USA is one of the largest, leading dairy cooperatives in the United States and major dairy food and ingredients manufacturing business. We represent hundreds of Midwest dairy farmer m...Show moreLast updated: 30+ days ago
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  • New!
Food Service Manager

Food Service Manager

DunkinMadison, WI, United States
Full-time
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show moreLast updated: 1 hour ago
  • Promoted
  • New!
Manager Perioperative Service

Manager Perioperative Service

UW HealthMadison, WI, US
Full-time
FTE, Monday Friday with support when needed to cover 24 / 7 department.You will be working at University Hospital in Madison, WI. Be part of something remarkable.Join the #1 hospital in Wisconsin!.We...Show moreLast updated: 5 hours ago
Hotel Front Desk / Guest Service Rep

Hotel Front Desk / Guest Service Rep

Raymond ManagementMadison, WI, United States
Full-time +1
Guest Service Representative / Front Desk.New hires can earn wage increases at 30, 60, 90 days & 6 months.Are you passionate about hospitality and making sure every guest feels welcomed and cared f...Show moreLast updated: 30+ days ago
Front Desk Receptionist

Front Desk Receptionist

Community Living AllianceMadison, WI, United States
Full-time
Mon-Fri, 8 : 30AM-4 : 30PM, NO WEEKENDS!.Why Community Living Alliance?.Community Living Alliance (CLA) is a nonprofit, community-based organization providing services for older adults and persons with...Show moreLast updated: 1 day ago
SERVICE DESK ASSOCIATE

SERVICE DESK ASSOCIATE

Von MaurMadison, WI, United States
Full-time
In this fast-paced department, you'll have the opportunity to impact several areas of our store services.Own the customer experience - greet people sincerely, be friendly and thank every customer.A...Show moreLast updated: 30+ days ago
  • Promoted
Service Manager

Service Manager

Wisconsin StaffingMadison, WI, US
Full-time
At Hy-Vee, our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers an...Show moreLast updated: 30+ days ago
  • Promoted
Service Manager

Service Manager

Orkin LLCMadison, WI, US
Full-time
Pay Range $50k to $65k anually.We’re the Industry Leader Because of Leaders Like You.When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from ...Show moreLast updated: 30+ days ago
  • Promoted
Enterprise IT Service Desk Technician

Enterprise IT Service Desk Technician

Ultratec, Inc.Madison, WI, United States
Full-time
Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population.Today, our equipment is recognized as the standard for excellence in text telecommunicati...Show moreLast updated: 30+ days ago
  • Promoted
Desk Investigator

Desk Investigator

Sentry InsuranceMadison, WI, United States
Full-time
Investigate claims referred to you by claims professionals and automated systems to search for potentially fraudulent claims activity. This position will be seated at our office in Stevens Point, WI...Show moreLast updated: 2 days ago
  • Promoted
Service Manager

Service Manager

Texas RoadhouseMadison, WI, US
Full-time
At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and pre...Show moreLast updated: 18 days ago
  • Promoted
GUEST SERVICE MANAGER

GUEST SERVICE MANAGER

Pizza RanchVerona, WI, US
Full-time
Pizza Ranch is in the category of a fast-casual restaurant.Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown stead...Show moreLast updated: 30+ days ago
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Field Service Manager

Field Service Manager

UniFide CSTMcFarland, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Calibrated To Exceed Expectations

Are you a strong, team-first leader with a focus on building quality relationships and helping manage overall business success? Do you have experience in project management, construction management, or field service? If you have a passion for developing teams and delivering exceptional customer experiences, this is the role for you!

Who We Are :

UniFide CST is a primary distributor of weighing systems and solutions, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions for your business needs.

The Role :

As Field Service Manager, you will be responsible for the management of customer service requests, as well as remote field service technicians and administrative staff. You will interact frequently with the sales teams and will aid in aligning the customer with troubleshooting, repair, and maintenance services.

What A Day In The Life Is Like :

Technician Training :

  • Develop field service technicians to ensure they possess the necessary technical skills and knowledge needed for the field
  • Stay updated on industry trends and technological advancements to incorporate within the business

Customer Interaction :

  • Foster positive relationships with customers by ensuring that field service interactions are professional, courteous, and aligned with company values
  • Collaborate to address and resolve customer concerns promptly
  • Coaching and Performance Management :

  • Provide ongoing coaching and support to field service technicians, promoting continuous improvement in their technical skills, customer service, and problem-solving abilities
  • Conduct regular performance reviews and set clear goals for individual and team development
  • Operational Efficiency :

  • Implement strategies to improve the overall efficiency of field service operations, including optimizing schedules, routes, and resource allocation
  • Work closely with other departments to streamline processes and enhance cross-functional collaboration
  • Qualifications and Experience :

  • Associate degree or equivalent from a two-year college or technical school
  • Focus on remote technician training and customer interaction
  • At least 3-5 years prior field service, project, construction, or related management experience
  • Strong business and financial acumen
  • Strong leadership and coaching skills with the ability to motivate and develop high-performing teams
  • Excellent communication and interpersonal skills
  • Benefits :

  • Company vehicle for limited business travel (10-20% travel)
  • Health, Dental, Life, and Vision Insurance
  • PTO (15 days / 120 hours)
  • 401(K) w / 3% match
  • Incentive bonus
  • Flexible schedule, limited travel
  • THE PEOPLE!
  • Why Join Us :

    Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.

    If you're ready to take the next step in your career and become part of a winning team, we want to hear from you! Don't miss this opportunity to showcase your talents and grow with us. Apply today and embark on a rewarding journey with UniFide CST.

    UniFide CST is an Equal Opportunity Employer Requirements :