Service desk manager Jobs in Syracuse, NY

Job Summary : Duties include but not limited to patient registration in Epic, patient check in and check out, obtaining insurance cards, signatures on consent forms, and co-pay collection. OR Case scheduling which includes coordination of provider schedules, obtaining insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones, identify sort and file incoming chart documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality. New patient intake per department guidelines. Miscellaneous duties include mail and fax distribution and other clerical duties as required.

Minimum Qualifications : Preferred Qualifications :

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

For consideration for this title, you must meet one of the following minimum qualifications :

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional :

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b / 55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications :

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting

Work Days :

Schedule based on a 37.5-hour work week. Monday - Friday 8am - 4pm

Message to Applicants :

Status : Contingent Permanent

Salary : $42,641

Recruitment Office : Human Resources