Service desk technician Jobs in Austin, TX

Description:

This position is open to all of Texas, but please note that you will be servicing Austin and surrounding areas. Residing within that radius would be necessary.

Join Our HVAC Team Today:

If you're ready to heat up your career and cool down customer concerns, apply now!

Sign-On Bonus: Up to $5,000, based on qualified repair technician experience (not available for rehires or maintenance tech).

First year potential $70k - $150k, based on performance

Schedule:

• Monday - Friday
  • Hours: Start to Finish (8:00 AM or 8:30 AM start - generally done approx. by 6:00 PM)
• Weekend & After Hours*
  • After hours rates apply
• On-call services are also available*

To apply for this position: You’ll need at least 3 years of hands-on experience in residential HVAC maintenance and service to qualify. If you’ve got 5 to 10 years under your belt, even better - but it’s not a must.

Just a heads-up: if you’ve recently finished HVAC school but haven’t gotten hands-on experience yet, this role might not be the best fit just yet - we’re looking for someone with real-world, on-the-job experience. That said, please be on the lookout for future Apprenticeship opportunities - we’d love to help you grow your career when the time is right!

At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.

How You'll Make an Impact:

As ABC’s HVAC Service Technician, you will deliver excellence in customer service as you efficiently perform high-quality maintenance, service, repairs, installations, and/or replacements for all AC & Heating needs.

The ABC Difference:

What sets us apart from the competition? At ABC Home & Commercial Services, we don't have a slow period. You'll never experience a loss of hours - we guarantee always 40 or more hours every week. Our continuous growth means we need more skilled HVAC Techs like you. Join us and discover how we can keep you working and earning throughout the entire year and beyond!

Requirements:

What You'll Bring:

• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
• A minimum of 3 years of hands-on residential HVAC maintenance and service experience is required
• Current TDLR registration and EPA universal certification required.
• Must know and understand all applicable federal, state, and local codes and safety measures and be able to apply them in a practical manner on each job.
• Excellent communication & customer service skills.
• High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
• Dependable and self-motivated with desire to work year-round.
• Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
• High school diploma or GED required.

What We Offer:

• Comprehensive benefits package including health, dental, vision, and life insurance.
• 401(k) with company matching.
• Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
• Additional compensation opportunities through our Lead Now Program.
• Company clubs, outings, and paid training and development opportunities.
• Tuition reimbursement and educational scholarships for employees and family members.
• Volunteer Engagement Program with approved Volunteer Time Off (VTO).
• Wellness program including a gym membership and a company vehicle with gas card.

What You'll Do:

• Carry out full AC & Heating installation skills such as: equipment removal and installation of new, duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection, and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic framing, roofing, plumbing and electrical skills.
• Diagnose issues of AC & Heating systems and make recommendations when necessary.
• Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes.
• Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
• Work with and train any helpers which may be assigned to work with you.
• Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
  

Join Our Team Today:

At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.

*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.

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