Service desk technician Jobs in Baton Rouge, LA

Job Description

Job Description

Responsibilities and Duties

• WORK SAFELY – Accidents are preventable.
• Greet customers with a warm and positive attitude.
• Respect your co-workers
• Expect to be on-time and ready for work each day unless you notified your manager or supervisor otherwise.
• Responsible for reporting directly with your assigned manager or supervisor.
• Agree to and must successfully pass ongoing Physical Exams, Background Screenings, Drug and Alcohol testing as required.
• Agree to and must successfully pass ongoing safety training, both general and customer site-specific safety training.
• Set-up, install, repair industrial weighing equipment in the shop and at customer sites, often working independently.
• Attend technical training sessions.
• Meet ISO9001 Quality Management System objectives and follow processes.
• Maintain an orderly work area and clean company vehicle.
• Write neat and accurate service reports.
• Travel is required via company vehicle. The general travel area is within 100 mile radius of the office with some occasional exceptions.
• Drive a company-issued vehicle as required for the job and follow any state and local laws while operating the vehicle.
• Participate in the on-call rotation for service technicians.
• Accept overtime work as necessary.
• Carry a cell phone or paging device when on-duty or on-call.
• Willing to assist other co-workers when available or time permits.
• Willing to obtain a CDL class B license

Work Skills

Experience

Qualifications

Education

Physical Demands

Work Environment

Other Information