Service desk technician Jobs in Boston, MA
Last updated: 16 hours ago
Monitor the IT Service Desk queue and resolve Level 1 and Level 2 tickets in accordance with established SLA policies.Execute IT tasks related to employee onboarding, offboarding, and job changes, ...Show moreLast updated: 3 days ago
A company is looking for a User Support Technician II.Key ResponsibilitiesProvide advanced troubleshooting support for hardware, software, and networking issuesResearch and analyze non-routine prob...Show moreLast updated: 9 days ago
The Executive Office of Technology Services and Security (EOTSS).We provide enterprise level information technology services including network management and security.
computer operations; applicat...Show moreLast updated: 30+ days ago
Saving and changing lives, every single day.We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School...Show moreLast updated: 6 days ago
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality.
Our employees work together t...Show moreLast updated: 30+ days ago
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve li...Show moreLast updated: 24 days ago
MA135 : Innovation Dr Tewks Bdg 300 836 North Street Building 300, Tewksbury, MA, 01876 USA.RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commer...Show moreLast updated: 2 days ago
We are seeking a positive, friendly, and professional Front Desk Representative to provide exceptional service to our performing arts school families and visitors by phone, email, text and in-perso...Show moreLast updated: 30+ days ago
At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work.
This starts with our recruitin...Show moreLast updated: 1 day ago
As a Tesla Service Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy.
At Tesla, you'll collaborate with...Show moreLast updated: 16 hours ago
Ongoing hiring over the next 6-7 months .Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand.
Create the incidents for the inc...Show moreLast updated: 24 days ago
It's an exciting time to be at Hanscom Federal Credit Union!.As a member of our Support Services Department, you will join a dynamic team of purpose-driven individuals committed to delivering excep...Show moreLast updated: 1 day ago
The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice.
As our company continues to grow, we are loo...Show moreLast updated: 30+ days ago
Jones Street Investment Partners, LLC (“JSIP”) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic.
Since its founding in October 2014, JS...Show moreLast updated: 11 days ago
Acara Solutions client in the Restaurant Technology industry is looking for a Help Desk Technician to join their team! Location : Boston, MA 02210 (Onsite)Duration : 3 Months (Possibility to extend o...Show moreLast updated: 30+ days ago
Our client is seeking a Service Desk Analyst to join the team and ensure IT support for the organization.This is a fully on-site position in Boston 5 days a week.
The work schedule for this position...Show moreLast updated: 30+ days ago
IT Service Desk Technician
Boston Red SoxBoston, MA, United StatesPart-time
- Promoted
Service Desk Technician II
VirtualVocationsDorchester, Massachusetts, United StatesFull-time
- Promoted
Service Desk Intern
State of MassachusettsChelsea, MA, United StatesFull-time
- Promoted
CUSTOMER SERVICE / FRONT DESK
Goldfish Swim SchoolMA, United StatesFull-time
- Promoted
Service Desk Technician II (Secret Clearance)
Red RiverLexington, MA, United StatesFull-time
- Promoted
Service Desk Specialist
Public Consulting GroupBoston, MA, United States$44,000.00–$58,000.00 yearly
Full-time
- Promoted
SERVICE DESK SUPERVISOR
Raytheon TechnologiesMA, United States$66,000.00–$130,000.00 yearly
Full-time +1
- Promoted
Front Desk Service Representative
Boston School of Music ArtsBoston, MA, USFull-time
- Promoted
Service Desk Analyst
Motion RecruitmentBoston, MA, United States Our client is seeking a Service Desk Analyst to join the team and ensure IT support for the organization.This is a fully on-site position in Boston 5 days a week.
The work schedule for this position...Show moreLast updated: 30+ days ago
- Promoted
Service Technician
MILL CREEK RESIDENTIAL TRUST LLCNewton, MA, USFull-time
- Promoted
- New!
SERVICE TECHNICIAN
Tesla MotorsMA, United States$28.98–$55.41 hourly
Full-time
Service Desk Technician
Apex SystemsBoston, MAFull-time
Quick Apply
- Promoted
SERVICE DESK MANAGER
Hanscom Federal Credit UnionMA, United StatesFull-time +1
- Promoted
Service Desk Analyst
TEKsystemsBoston, MA, USFull-time
- Promoted
IT Help Desk Technician
Jones Street ResidentialBoston, MA, USFull-time
Help Desk Technician
Acara SolutionsBoston, MA, US$27.00 hourly
Full-time
- Promoted
Service Desk Analyst
Motion Recruitment Partners LLCBoston, MA, United States$35.00–$40.00 hourly
Full-time
IT Service Desk Technician
Boston Red SoxBoston, MA, United States3 days ago
Job type
- Part-time
Job descriptionStrong problem-solving abilities. Excellent oral and interpersonal communication skills. Effective team player. Ability to prioritize tasks, communicate risks, and interact with all levels of the organization. Experience working in a Service Desk or Desktop Engineering role, with 2+ years experience desired Experience with Windows 10 and Service Desk support is mandatory. Experience with desktop / laptop imaging. Proficiency in Microsoft 365 and the Office Suite. Strong troubleshooting skills for PC hardware and Windows 10. Familiarity with MacOS hardware / OS (preferred). Experience with Active Directory and Exchange. Proficiency in configuring and troubleshooting iOS devices. (Android is a plus) Knowledge of video conferencing technology solutions. Experience with AirWatch / VMWare Workspace One. Proficiency with SCCM and ServiceNow IT Service Management. Familiarity with AD Manager and cloud storage administration (e.g., DropBox, OneDrive, Box). Experience with Zoom platform administration (meeting room and phone).
RESPONSIBILITIES
- Monitor the IT Service Desk queue and resolve Level 1 and Level 2 tickets in accordance with established SLA policies.
- Execute IT tasks related to employee onboarding, offboarding, and job changes, including PC imaging and configuration.
- Perform administrative tasks in Active Directory and Office 365.
- Manage hardware and equipment orders (e.g., mobile devices, computers) and reconcile expenses.
- Administer enterprise applications and services, such as cloud storage and mobile device portals.
- Serve as an IT Lead on Duty during the baseball season, covering an average of two games per month, including nights and weekends.
- Contribute to the continued growth of support services, including contributing to the IT knowledge base by creating documentation and instructional materials.
CHARACTERISTICS / QUALIFICATIONS :