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Service desk technician Jobs in Cary, NC

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Service desk technician • cary nc

Last updated: 1 day ago
  • Promoted
Level 2 Service Desk Technician

Level 2 Service Desk Technician

Apex TechnologyRaleigh, NC, US
Full-time
Our company is a leader in Managed IT Services in the Carolinas.We have been chosen by our employees as one of the Best Places to Work for three years in a row. We have a distinctive way of doing bu...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Technician

Help Desk Technician

TEKsystemsRaleigh, NC, US
Temporary
Looking for people who have experience in : .Troubleshooting Experience (O365, connectivity, hardware, printer support, software, etc. Have to be fully vaccinated and can commit to the duration of the...Show moreLast updated: 30+ days ago
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Service Desk Lead

Service Desk Lead

Raas InfotekCary, NC, United States
Full-time
This is Service Desk Lead role and must have working experience on Service Desk lead capacity.Global Account Management (GAM)—This is a mandatory skill. Manage and lead the Service Desk and Global A...Show moreLast updated: 2 days ago
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SERVICE TECHNICIAN

SERVICE TECHNICIAN

Systel Business EquipmentRaleigh, NC, US
Full-time
Maintain a territory, set up and install new equipment, perform equipment maintenance, resolve technical issues and provide customers with training and support. Essential Duties and Responsibilities...Show moreLast updated: 30+ days ago
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Service Technician

Service Technician

ICEERaleigh, NC, US
Full-time
Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service.ICEE has a commitment to success : to our customers, partners, and team members.Ser...Show moreLast updated: 30+ days ago
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Service Technician

Service Technician

Camping World Holdings, Inc.Garner, NC, US
Full-time +1
Camping World is seeking a Service Technician (Flat-Rate) for our growing team.All skill levels are encouraged to apply.We are ideally looking for someone with advanced diagnostic and repair skills...Show moreLast updated: 30+ days ago
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Service Technician

Service Technician

Trek Bicycle CorporationRaleigh, NC, US
Full-time
Trek is an awesome place to work, with amazing benefits for all employees.We build only products we love, provide incredible hospitality to our customers, and change the world by getting more peopl...Show moreLast updated: 30+ days ago
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Service Technician

Service Technician

Sir Walter ChevroletRaleigh, NC, US
Full-time
Sir Walter Chevrolet is seeking a dedicated and experienced Service Technician to join our team in Raleigh, North Carolina. As a Service Technician, you will be responsible for diagnosing and repair...Show moreLast updated: 30+ days ago
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Service Technician

Service Technician

Patterson CompaniesRaleigh, NC, US
Full-time
Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advanci...Show moreLast updated: 2 days ago
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Patient Service / Front Desk Coordinator

Patient Service / Front Desk Coordinator

Universal Healthcare ResourcesRaleigh, NC, US
Full-time
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...Show moreLast updated: 30+ days ago
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Global Account Service Desk Lead

Global Account Service Desk Lead

Pacex Growth LLCCary, NC, United States
Full-time
Global Account Management (GAM)—This is a mandatory skill.Manage and lead the Service Desk and Global Account Management (GAM) teams, ensuring alignment with industry best practices.Drive onboardin...Show moreLast updated: 1 day ago
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Service Technician

Service Technician

AerotekRaleigh, NC, US
Full-time
Join our team as a Service Technician, where you will work from Sunday to Thursday or Tuesday to Saturday, from 7 am to 4 pm, for 40+ hours a week. In this role, you will perform preventative mainte...Show moreLast updated: 3 days ago
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Service Technician

Service Technician

Lilley International, IncRaleigh, NC, US
Full-time
Reporting to the Service Manager, the Technician is responsible for troubleshooting, diagnosis, and repair of the equipment in the shop or field environment, while maintaining an acceptable level o...Show moreLast updated: 30+ days ago
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Battery Service Technician (Road Technician)

Battery Service Technician (Road Technician)

Carolina Industrial ProductsGarner, NC, US
Full-time
Are you a highly motivated individual with excellent customer service skills? Are you looking for the right company to build a successful, long-term career with? If so, read on!.The starting pay fo...Show moreLast updated: 30+ days ago
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Technician, Service

Technician, Service

OWL ServicesRaleigh, NC, US
Temporary
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.Wit...Show moreLast updated: 24 days ago
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Technician-Service

Technician-Service

United Site ServicesRaleigh, NC, United States
Full-time +1
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers project and event success. Our deep industry expertise, ...Show moreLast updated: 4 days ago
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Service Technician

Service Technician

ADTMorrisville, NC, US
Full-time
At ADT, we've been in the business of helping save lives for more than 150 years.As the number one smart home security provider serving residential and business customers, our people are our most i...Show moreLast updated: 27 days ago
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Service Desk Technician

Service Desk Technician

VirtualVocationsRaleigh, North Carolina, United States
Full-time
A company is looking for a Service Desk Technician to join their team.Key Responsibilities Diagnoses and troubleshoots end user desktop application issues and provides appropriate solutions Prov...Show moreLast updated: 30+ days ago
  • Promoted
Service Technician

Service Technician

Hoffman & Hoffman IncRaleigh, NC, US
Full-time
Full Time, Non-Exempt (Eligible for overtime).Service Manager or Operations Supervisor.Perform preventive maintenance, troubleshooting, and repair of building automation systems and their component...Show moreLast updated: 30+ days ago
Service Desk Lead

Service Desk Lead

VDart IncCary, NC, United States
Temporary
Quick Apply
MsoNoSpacing"> Job Title : Service Desk Lead Location : Cary, NC ( Onsite ) Duration / Term : Long Term C...Show moreLast updated: 13 days ago
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Level 2 Service Desk Technician

Level 2 Service Desk Technician

Apex TechnologyRaleigh, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our company is a leader in Managed IT Services in the Carolinas. We have been chosen by our employees as one of the Best Places to Work for three years in a row. We have a distinctive way of doing business that makes us different from others. Our commitment to customer happiness, innovation, and constant improvement fuels our achievement, allowing us to provide outstanding outcomes to our clients.

PRIMARY JOB FUNCTIONS

  • IT Support services for Microsoft related technologies : Hyper-V, Windows Server, Exchange, Active Directory, Office 365, etc.
  • Technical services and support at the network level : WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution support : VPN, Terminal Services, and Citrix.
  • Line of Business Application support for all client environments.
  • System documentation and consulting services to include system reviews and recommendations.

KNOWLEDGE, SKILLS, and ABILITIES REQUIRED

  • Professional IT Certifications, such as : Microsoft MCP, MCSA, or MCSE, etc…
  • The following tools are used every day : Connectwise, Labtech, ScreenConnect, IT Glue, & Windows 10.
  • Interpersonal skills : such as telephony skills, communication skills, active listening and customer-care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness : ability to match resources to technical issues appropriately.
  • Service awareness of all organization’s key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the ability to work in a fast moving environment.
  • EDUCATION AND WORK EXPERIENCE

  • BA / BS, preferably in computer science or a related field.
  • 3+ years of IT or related experience.
  • Our employees LOVE what they do.
  • They are natural problem solvers.
  • They are at the top of their game and proud of it.
  • They learn new technologies on their own and love to share their opinions with teammates.
  • They are self-starters and self-managers.
  • When extra effort is needed, our employees don’t have to be asked.
  • BENEFITS

  • Competitive salary based on experience and qualifications
  • Quarterly Performance Bonus Opportunity
  • Comprehensive Benefits ( Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays)
  • Full on the job training & support
  • Fun working environment and culture
  • Company Description

    Apex Technology has been serving the Carolinas area since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

    We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

    Company Description

    Apex Technology has been serving the Carolinas area since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.\r\n\r\nWe partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.