Service desk technician Jobs in Montgomery, AL

Key Responsibilities:

• Respond to roadside and on-site service calls using a fully equipped service truck.
• Mount, dismount, balance, and repair all types of tires, including passenger, light truck, commercial truck, and industrial.
• Diagnose and repair tire-related issues and perform light mechanical repairs as needed.
• Inspect tires and wheels for wear, damage, and proper inflation.
• Perform fleet inspections and preventative maintenance checks when required.
• Operate tire pressure monitoring systems (TPMS) and other diagnostic tools.
• Maintain the service truck, tools, and equipment in safe operating condition.
• Follow DOT regulations, company safety policies, and traffic laws at all times.
• Provide exceptional customer service, including clear communication of service details and timelines.
• Assist with warehouse or shop duties when not on service calls.

Skills / Education / Requirements:

• Must be at least 21 years of age.
• Must pass a pre-employment drug screen.
• Valid driver’s license with an acceptable driving record (CDL preferred but not required).
• Possible overtime may be required.
• Experience with heavy-duty/commercial tires preferred, but not required.
• Ability to lift and move tires weighing 30–250 lbs., with or without mechanical assistance.
• Capable of working independently in various weather and road conditions.
• Strong problem-solving and customer service skills.

Benefits:

• 401(k) with Company Match
• Health Insurance
• Dental, Vision, and Life Insurance
• Paid On-the-Job Training
• Career Advancement Opportunities

Why Join Southern Tire Mart?

• • #1 Commercial Tire Dealer in the U.S. since 2008
  • #1 Truck Retreader in North America since 2007
  • #1 North America Commercial Tire Dealer since 2012
  • Family-owned company with a focus on safety, service, and employee growth

#INDEEDMSVTM

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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