Service desk technician Jobs in New York, NY
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Service desk technician • new york ny
Last updated: 16 hours ago
The Service Desk Technician provides first-line IT support within a federal contractor environment ensuring reliable access security and functionality of end-user systems and applications.The ideal...Show moreLast updated: 19 days ago
Job Type : Officer of Administration.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, e...Show moreLast updated: 30+ days ago
Lead / Senior Service Desk Technician .On-site daily in Jersey City, NJ.The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization.In addit...Show moreLast updated: 30+ days ago
As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.
This position will be respons...Show moreLast updated: 30+ days ago
Experience in End user Devices Support (Desktops Laptops Mobile Devices Printers Scanners).Possesses a good knowledge of network devices like routers switches Wireless Access points and firewalls.E...Show moreLast updated: 14 days ago
Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exch...Show moreLast updated: 30+ days ago
Reporting to the Manager of Help Desk, the Service Desk Technician will provide first level troubleshooting support for a variety of computing support issues while ensuring the highest-level custom...Show moreLast updated: 30+ days ago
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...Show moreLast updated: 30+ days ago
Roivant is a biopharmaceutical company that aims to improve the lives of patients by accelerating the development and commercialization of medicines that matter.
Roivant advances its pipeline by cre...Show moreLast updated: 30+ days ago
A company is looking for an Associate Service Desk Technician - Tier I.Key Responsibilities Provide professional and timely technical support via phone, chat, and ticketing system Support mobile...Show moreLast updated: 16 hours ago
The entry-level Service Desk technician will manage Enterprise tickets across internal and external case management systems.
Primary responsibilities include assigning, updating, and escalating cust...Show moreLast updated: 30+ days ago
Looking for a tech-minded Help Desk Technician to be responsible for providing IT support, troubleshooting and identifying solutions.
Primary responsibility will be to respond to service requests.Po...Show moreLast updated: 5 days ago
The Kings County District Attorneys Office (KCDA) is one of the largest prosecutors offices in the country and is committed to developing and implementing innovative prosecutorial strategies that w...Show moreLast updated: 30+ days ago
Lee Spring Brooklyn - Brooklyn NY.Lee Spring Connecticut - Bristol CT.Systems Administrator / Help Desk Technician.Lee Spring Company a global manufacturing company based in Brooklyn NY for over 100 ...Show moreLast updated: 27 days ago
Note : This is NOT a Helpdesk / Desktop Support position.The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning...Show moreLast updated: 30+ days ago
Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care.We believe that Health care is a right, not a privilege.
If you have compassion and a collaborative sp...Show moreLast updated: 30+ days ago
Paul Mitchell The School NYC is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.Our &qu...Show moreLast updated: 30+ days ago
At Braze, we have found our people.We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, ...Show moreLast updated: 30+ days ago
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way.The services we provide contribute greatly to the overall patient and member exp...Show moreLast updated: 30+ days ago
- Promoted
Service Desk Technician
Trillion Technology SolutionsNew York City, New York, USAFull-time
- Promoted
Service Desk Technician
Columbia UniversityNew York, NY, United StatesFull-time
Lead / Senior Service Desk Technician
Stone SearchJersey City, NJ, USAPermanent
- Promoted
Help Desk Technician
BelovED Community & Empowerment Academy Charter SchoolsJersey City, NJ, USFull-time
- Promoted
IT Service Desk Analyst
Purple DriveQueens Village, New York, USAFull-time
Service Desk Technician
NYC Health + HospitalsManhattanFull-time
Service Desk Technician
MetroPlusHealth50 Water Street, 7th Floor, New York, NYFull-time
- Promoted
Senior Help Desk Technician
Contact Government Services, LLCNew York, NY, USFull-time
Service Desk Lead
ROIVANT SCIENCES LTDNew York, NY, United StatesFull-time
- Promoted
- New!
Associate Service Desk Technician
VirtualVocationsNewark, New Jersey, United StatesFull-time
Service Desk Technician
Sunrise SystemsSecaucus, New Jersey, United StatesFull-time
Quick Apply
Help Desk Service Technician
EquiliemBronx, NYFull-time
- Promoted
Help Desk Technician
City of New YorkNew York City, New York, USAFull-time
- Promoted
System AdministratorHelp Desk Technician
Lee Spring CompanyBrooklyn, New York, USAFull-time
- Promoted
Analyst, Service Desk Operations
NYC JobsNew York, NY, USFull-time
- Promoted
Service Desk Technician
MetroPlus Health PlanNew York, NY, United StatesFull-time +1
- Promoted
Service Desk Coordinator
Paul Mitchell SchoolsNew York, NY, USFull-time
- Promoted
Director, Service Desk
BrazeNew York, NY, USPart-time
- Promoted
Service Desk Analyst
Metropolitan Jewish Health SystemNew York, NY, United StatesFull-time
The average salary range is between $ 44,880 and $ 68,276 year , with the average salary hovering around $ 55,000 year .
- commercial real estate broker (from $ 58,500 to $ 330,204 year)
- dermatologist (from $ 25,000 to $ 300,000 year)
- emergency medicine physician (from $ 93,600 to $ 266,334 year)
- urologist (from $ 25,000 to $ 250,984 year)
- anesthesiologist (from $ 25,000 to $ 250,739 year)
- neurosurgeon (from $ 20,000 to $ 250,479 year)
- ophthalmologist (from $ 62,542 to $ 250,000 year)
- physiatrist (from $ 191,000 to $ 250,000 year)
- chief learning officer (from $ 215,000 to $ 250,000 year)
- chief medical officer (from $ 142,024 to $ 250,000 year)
- Houston, TX (from $ 41,600 to $ 76,250 year)
- Chicago, IL (from $ 47,500 to $ 72,230 year)
- Los Angeles, CA (from $ 49,920 to $ 70,720 year)
- New York, NY (from $ 44,880 to $ 68,276 year)
- Philadelphia, PA (from $ 40,219 to $ 65,813 year)
- Phoenix, AZ (from $ 41,925 to $ 61,776 year)
- Fairfield, CA (from $ 31,444 to $ 50,000 year)
The average salary range is between $ 40,949 and $ 66,889 year , with the average salary hovering around $ 50,000 year .
Service Desk Technician
Trillion Technology SolutionsNew York City, New York, USA19 days ago
Job type
- Full-time
Job descriptionMicrosoft 365 and standard office applications VPN remote access and network connectivity issues Printer and peripheral setup Account management in Active Directory Exchange and multifactor authentication tools iOS mobile device support Ability to obtain and maintain a Public Trust. 8 years of help desk or desktop support experience in an enterprise or government environment. Experience with ServiceNow or other IT service management platforms. Proficiency in supporting Windows desktop environments Active Directory and Microsoft 365. Strong customer service communication and documentation skills. Professional demeanor and strong sense of accountability. Excellent communication skills across technical and non-technical audiences. Detail-oriented and disciplined in following procedures and documentation standards. Customer-first mindset with an emphasis on reliability responsiveness and respect. Onsite presence at a federal facility. Participation in rotating shifts or on-call coverage may be required per contract terms. Standard business hours with occasional after-hours support during maintenance windows
Position Summary
The Service Desk Technician provides first-line IT support within a federal contractor environment ensuring reliable access security and functionality of end-user systems and applications.
The ideal candidate demonstrates professionalism attention to detail and strong troubleshooting skills in an enterprise environment.
Key Responsibilities
- Serve as the initial point of contact for all IT incidents and service requests via phone email or ServiceNow.
- Create assign and update tickets accurately in ServiceNow in accordance with established SLAs and ITIL best practices.
- Troubleshoot and resolve Tier 1 support issues including :
- Windows 10 / 11 operating system performance and configuration
- Microsoft 365 and standard office applications
- VPN remote access and network connectivity issues
- Printer and peripheral setup
- Account management in Active Directory Exchange and multifactor authentication tools
- Escalate complex incidents to Tier 2 or Tier 3 teams with complete technical documentation.
- Follow security protocols for handling user credentials data and systems.
- Support user onboarding / offboarding including provisioning and deactivation of system access.
- Document procedures and resolutions to expand the teams internal knowledge base.
- Contribute to a culture of continuous improvement and service excellence.
- Troubleshoot and resolve Tier 1 support issues including :
Windows 10 / 11 operating system performance and configuration
Qualifications
Required :
Work Environment
Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race religion gender native origin age disability or any other category protected by applicable federal state or local law.
Required Experience :
IC
Key Skills
Editorial,Catering,B2C,Camp,Computer Engineering
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 85000 - 95000