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Fieldman Fitness LLC is seeking a Help Desk Analyst to join our dynamic IT team. The ideal candidate will provide technical support and assistance to our employees, ensuring smooth operation of all systems and applications.
Responsibilities :
Respond to help desk inquiries and provide timely technical support to end users
Troubleshoot and resolve hardware and software issues
Install, configure, and maintain computer systems and peripherals
Document all support activities and solutions
Train employees on basic IT procedures and best practices
Collaborate with IT team to implement new technologies and upgrades
Qualifications :
Bachelor's degree in Computer Science or related field
1-2 years of experience in a help desk or technical support role
Strong knowledge of Windows and Mac operating systems
Excellent communication and customer service skills
Ability to prioritize and manage multiple tasks
IT certifications such as CompTIA A+ or Microsoft Certified Professional are a plus
If you are passionate about technology and enjoy helping others, we want to hear from you! Apply now to join the Fieldman Fitness LLC team as a Help Desk Analyst.