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Service desk technician Jobs in Tempe, AZ

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Service desk technician • tempe az

Last updated: 10 hours ago
Help Desk Technician

Help Desk Technician

Motion RecruitmentPhoenix, Arizona, United States
Full-time
We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ.You'll join out IT team working 5 days a week at our Phoenix office, supporting our user community by troubleshooting h...Show moreLast updated: 30+ days ago
IT Help Desk Technician

IT Help Desk Technician

hybriditservicesGilbert, Arizona, USA
Full-time
We are looking for an IT Help Desk Technician to join our Customer Services team.As an IT Help Desk Technician your role is to diagnose and resolve all the issues our customers are facing and provi...Show moreLast updated: 4 days ago
Service Desk Support Analyst

Service Desk Support Analyst

Philadelphia StaffingMesa, AZ, United States
Full-time
The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and chan...Show moreLast updated: 5 days ago
Service Desk Support Analyst

Service Desk Support Analyst

New Hampshire StaffingMesa, AZ, United States
Full-time
The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and chan...Show moreLast updated: 11 days ago
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IT Help Desk Technician

IT Help Desk Technician

Cranial TechnologiesTempe, AZ, US
Full-time
Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies succe...Show moreLast updated: 10 hours ago
  • Promoted
Service Desk Manager

Service Desk Manager

Phoenix StaffingPhoenix, AZ, US
Full-time
The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully remote role requires strong leadership, op...Show moreLast updated: 7 days ago
  • Promoted
Service Desk Agent

Service Desk Agent

Arizona StaffingPhoenix, AZ, US
Full-time
The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity standards. This role entails offering timely, dependable, and precise ...Show moreLast updated: 13 days ago
Service Desk Technician I

Service Desk Technician I

iT1Tempe, AZ, US
Full-time
Quick Apply
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. T1 has been recognized by the Phoe...Show moreLast updated: 30+ days ago
Portuguese Service Desk Support

Portuguese Service Desk Support

Futran Tech Solutions Pvt. Ltd.Scottsdale, AZ, United States
Full-time
Primary Skill : Portuguese Service Desk Support.Scottsdale, AZ (5 days onsite).Multi lingual English and Portuguese.Should have good technical exposure for Level 1 Support.VPN Network Outlook Intern...Show moreLast updated: 30+ days ago
  • Promoted
HR Service Desk Analyst

HR Service Desk Analyst

Abacus Service CorporationTempe, AZ, US
Full-time
The HR Service Desk Analyst is primarily responsible for the delivery of day to day HR activities to employees, supervisors, and managers, ensuring that the company upholds best practices and remai...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

RV Country CareersMesa, AZ, US
Full-time
Join the top-rated RV dealership in the nation! RV Country has been voted the People’s Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

Marquee Asset Management, LLCPhoenix, AZ, US
Part-time
Join Sunstone Property Management as a Service Technician at our Park at 33rd apartments, in Phoenix, AZ and become an essential part of our dedicated team. In this crucial role, youll ensure that o...Show moreLast updated: 1 day ago
Service Desk Technician II

Service Desk Technician II

IT1Tempe, AZ, US
Full-time
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. T1 has been recognized by the Pho...Show moreLast updated: 30+ days ago
Remote Service Desk Technician

Remote Service Desk Technician

VirtualVocationsTempe, Arizona, United States
Remote
Full-time
A company is looking for a Remote Service Desk professional.Key Responsibilities Provide first and second level support for users with technical problems and requests Utilize troubleshooting ski...Show moreLast updated: 3 days ago
Service Desk

Service Desk

TURNAGE BEAUTY INSTITUTE, LLCPhoenix, AZ, US
Full-time
Our school’s mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study.We a...Show moreLast updated: 30+ days ago
Service Desk Support Analyst

Service Desk Support Analyst

Phoenix Staffing ServicesPhoenix, AZ, United States
Full-time
The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and chan...Show moreLast updated: 5 days ago
Service Desk Support Analyst

Service Desk Support Analyst

Nevada StaffingMesa, AZ, United States
Full-time
The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and chan...Show moreLast updated: 11 days ago
Service Technician

Service Technician

Desert Wind Harley-DavidsonMesa, AZ, US
Full-time
Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. Accept work assignments from Service Ad...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

Robert Crist and Company RVMesa, AZ, US
Full-time
Service Technician – Recreational Vehicles.Are you a skilled RV Technician looking to work for an honest company that believes "Our People Make Thae Difference"? We are a 61 year ol...Show moreLast updated: 30+ days ago
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Help Desk Technician

Help Desk Technician

Motion RecruitmentPhoenix, Arizona, United States
30+ days ago
Job type
  • Full-time
Job description

We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. You'll join out IT team working 5 days a week at our Phoenix office, supporting our user community by troubleshooting hardware, software, and network issues. This role is hands on, customer facing, and ideal for someone who thrives in a fast paced, in person environment. You would be the go to tech hero for our organization, making a real impact by resolving issues, improving user productivity, and helping shape our internal tech culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that encourages certification and advancement. Being on site means you'll build strong relationships, get immediate feedback, and be highly visible to leadership.

Required Skills & Qualifications

  • 1-3 years of technical support experience in an on site environment
  • Proficient with installing / configuring Windows and / or macOS systems
  • Strong customer service skills and ability to communicate clearly with non technical users
  • Familiarity with basic networking and peripherals

Ability to prioritize tasks, manage multiple tickets simultaneously, and meet SLAs

Desired Skills and Experience

  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field.
  • Experience with enterprise ticketing systems (ServiceNow, Jira, Zendesk).
  • Familiarity with Active Directory, remote support tools, mobile device management (MDM).
  • Basic scripting / automation (PowerShell, Bash) or willingness to learn.
  • Experience working in a 24×7 environment or performing after-hours support as needed.
  • Additional certification such as CompTIA Network+, Microsoft 365 Administrator, or ITIL Foundation.

    Tech Breakdown

  • 40% – Desktop & laptop OS (Windows 10 / 11, macOS)
  • 20% – Office productivity tools and common applications
  • 15% – Network / Connectivity (WiFi, VPN, printing)
  • 15% – Ticketing & remote support tools (ServiceNow, Jira, TeamViewer)
  • 10% – Hardware peripherals & mobile device support

    Daily Responsibilities

  • 50% : Serve as first-line technical support for end-users — respond to tickets, solve hardware / software / network problems, document solutions, and escalate when needed.
  • 20% : Install, configure, and maintain desktops, laptops, peripherals, and mobile devices.
  • 15% : Assist with network connectivity issues, access rights, and user account setups / deactivations.
  • 10% : Maintain the help desk knowledge base — update documentation, share best practices, and train users on common tools.
  • 5% : Participate in IT projects (e.g., hardware roll-outs, software upgrades, office moves) as directed by senior IT team.

    The Offer

    Bonus  OR  Commission eligible

    You will receive the following benefits :

  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Stock Options

    Applicants must be currently authorized to work in the US on a full-time basis now and in the future.