Service director Jobs in Dallas tx

Leading At Cognizant

This is a Leadership (D+) role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level:

• Drive our business strategy and inspire teams around our future.
• Live the leadership behaviors, leading themselves, others and the business.
• Uphold our values, role modeling them in every action and decision.
• Nurture our people and culture, creating a workplace where all can thrive.

At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture.

About The Role

As a Service Line Specialist, you will make an impact by designing and scaling Internet of Things based business services while driving complex sales and marketing initiatives for global clients. You will be a valued member of the Service Line team and work collaboratively with account teams, presales specialists, solution architects, delivery managers, and enterprise clients.

In This Role, You Will

• Drive strategic positioning of IoT-enabled business services by analyzing client needs, technology trends, and competitive offerings to ensure differentiated value propositions in target markets.
• Develop tailored solution narratives for sales pursuits by translating complex IoT architectures and business services capabilities into clear outcomes that resonate with client decision makers.
• Shape qualified opportunities with account teams and presales specialists by defining scope, value levers, commercial models, and risk considerations, and by influencing pricing and deal structures using total cost of ownership and competitive benchmarks.
• Guide creation of sales and marketing assets and drive data-driven marketing practices and digital channels to generate qualified leads for IoT and business services across priority industries.
• Align service line roadmaps with client demand, support transition from deal closure to execution, and identify upsell and cross-sell opportunities while tracking revenue, profitability, and client satisfaction.
• Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership (building trust, collaboration, and inclusion), Organizational Leadership (driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and Business Leadership (exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen)

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Texas, United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need To Have To Be Considered

• 18 to 20 years of experience in technology and consulting, with deep hands-on expertise in IoT platforms, connected device integration, and data utilization to create business-ready services.
• Proven expertise in sales management to support long-cycle opportunities, manage stakeholder expectations, and close high-value IoT and business services deals with measurable outcomes.
• Strong marketing acumen to plan campaigns, define value messaging, and leverage digital tools for promoting IoT offerings and business services in relevant industry segments.
• Domain exposure in automotive and industrial manufacturing to frame IoT and business services opportunities such as connected vehicles, predictive maintenance, smart factories, asset management, and supply chain visibility.
• Strong analytical, problem-solving, and communication skills to quantify value impact, prioritize initiatives, and build consensus with technical and business stakeholders.
• Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
• Embodiment of Cognizant's Values: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It

These Will Help You Stand Out

• Practical understanding of global delivery models, governance structures, and quality frameworks to ensure proposed engagements can be executed reliably.
• Experience applying business services knowledge that combines technology, process excellence, and analytics to deliver tangible productivity and cost outcomes.
• Ability to mentor junior sales and solution professionals in consultative selling and business case articulation.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai.

Things To Know Before You Apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.