Service director Jobs in New York, NY

The   Service Director   leads the front-of-house experience for a high-end, design-driven restaurant, ensuring every guest interaction reflects the highest standards of hospitality, precision, and elegance. This role oversees daily service operations, drives team performance, and partners closely with culinary leadership to create a seamless, elevated dining experience.

Key Responsibilities

• Oversee all front-of-house service operations, ensuring refined, attentive, and anticipatory hospitality throughout each service period.
• Lead, train, and inspire service teams, including captains, servers, bartenders, and support staff, to maintain consistency, polish, and a deep understanding of guest expectations.
• Develop and maintain service standards, steps of service, and training systems that reflect a luxury dining environment.
• Maintain a strong floor presence, actively engaging with guests, resolving issues, and ensuring memorable experiences.
• Partner with the culinary and beverage teams to support menu launches, wine education, pairing experiences, and special events.
• Manage labor, scheduling, and staffing levels to uphold service quality while meeting financial targets.
• Uphold all health, safety, and sanitation requirements and maintain a well-organized, efficient front-of-house operation.
• Support recruitment, onboarding, and ongoing development of front-of-house talent.
• Drive a culture of professionalism, hospitality, and continuous improvement.

Preferred Qualifications

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely,   click here   or copy / paste the link below for paid time off benefits information.

https : / / www.compass-usa.com / wp-content / uploads / 2023 / 08 / 2023_WageTransparency_RA.pdf

Req ID :    1484744

Restaurant Associates

Michael Abbey

[[req_classification]]